2010 GMC ACADIA tow

10-86 Vehicle Care
Protecting Exterior Bright Metal
Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Wash with water or use
chrome polish on chrome or
stainless steel trim, if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap to
clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.
Washing the Vehicle
To preserve the vehicle's finish,
keep it clean by washing it often.
Do not wash the vehicle in direct
sunlight and use a car
washing soap.
Notice:Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it should not be used on plastic
parts, do not use it on the vehicle
or damage may occur and it
would not be covered by the
warranty.
Do not use cleaning agents that are
petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from
your dealer/retailer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
High pressure car washes could
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 inches) to the
surface of the vehicle. Use of power
washers exceeding 8,274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Notice:
Conveyor systems on
some automatic car washes could
damage the vehicle. There may
not be enough clearance for the
undercarriage. Check with the car
wash manager before using the
automatic car wash.
Weatherstrips
Silicone grease on weatherstrips will
make them last longer, seal better,
and not stick or squeak. Apply
silicone grease with a clean cloth.
During very cold, damp weather
frequent application may be
required. See Recommended Fluids
and Lubricants on page 11‑8.

Vehicle Care 10-87
Wheels and Trim—Aluminum
or Chrome
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a soft
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft
clean towel. A wax may then be
applied.
Notice: Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium, calcium
or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the vehicle's
chrome with soap and water after
exposure.
Notice: Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, could
damage the surface of the wheel(s). The repairs would not
be covered by the vehicle
warranty. Use only approved
cleaners on aluminum or
chrome-plated wheels.
The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because the surface could
be damaged. Do not use chrome
polish on aluminum wheels.
Notice:
Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would not
be covered by the vehicle
warranty. Use chrome polish on
chrome wheels only.
Use chrome polish only on
chrome-plated wheels, but avoid
any painted surface of the wheel,
and buff off immediately after
application. Notice:
Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked
with windshield washer fluid or a
mild detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap, and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged.

10-90 Vehicle Care
only be used on floor carpet and
carpeted floor mats. For soils,
always try to remove them first with
plain water or club soda. Before
cleaning, gently remove as much of
the soil as possible using one of the
following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or club soda.
2. Remove excess moisture. 3. Start on the outside edge of the
soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process with plain water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If the locally
cleaned area gives any impression
that a ring formation may result,
clean the entire surface.
A paper towel can be used to blot
excess moisture from the fabric or
carpet after the cleaning process.
Leather
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Allow the leather to dry
naturally. Do not use heat, steam,
or spot lifters or spot removers,
or shoe polish on leather. Many
commercial leather cleaners and
coatings that are sold to preserve
and protect leather may
permanently change the
appearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the gloss
in a non-uniform manner.

Vehicle Care 10-91
Instrument Panel, Vinyl, and
Other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces.
Many commercial cleaners and
coatings that are sold to preserve
and protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the gloss
in a non-uniform manner.Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
If the floor mat has a snap retainer,
a grommet in the driver side floor
mat attaches to a hook on the floor
of the vehicle to secure the floor
mat. To remove the floor mat, pull
the mat towards the rear of the
vehicle until the grommet can be
removed from the hook.
If the floor mat has a knob retainer,
a grommet in the floor mat attaches
to a knob on the floor of the vehicle
to secure the floor mat. To remove
the floor mat, turn the knob till it is
aligned with the slot in the floor mat
grommet and pull the floor mat up.
To reinstall, center the slot in the
floor mat grommet with the knob on
the floor and set the mat in place.
Then turn the knob until it is
perpendicular to the slot in the
grommet to lock the mat in place.

Service and Maintenance 11-5
.SeeIgnition Transmission Lock
Check on page 10‑27.
.See Park Brake and P (Park)
Mechanism Checkon
page 10‑27.
.Engine cooling system and
pressure cap pressure check.
Radiator and air conditioning
condenser outside cleaning. See
Cooling System on page 10‑14.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.If the vehicle has a Tire Sealant
and Compressor Kit, check the
sealant expiration date printed
on the instruction label of the kit.
See Tire Sealant and
Compressor Kit on page 10‑58. First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Fuel system inspection for
damage or leaks.
First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. See Engine Air
Cleaner/Filter on page 10‑12.
.Automatic transmission fluid
change (severe service) for
vehicles mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service. See
Automatic Transmission Fluid
on
page 10‑11.
.All-wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing a
trailer, or used for taxi, police,
or delivery service. During any
maintenance, if a power washer
is used to clean mud and dirt
from the underbody, care should
be taken to not directly spray the
transfer case output seals.
High pressure water can
overcome the seals and
contaminate the transfer case
fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.

13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service is
provided to change a flat tire
with the spare tire. The spare
tire, if equipped, must be in good
condition and properly inflated.
It is the owner's responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service is
provided to jump start a dead
battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks for
delivery.

Customer Information 13-7
.Trip Interruption Benefits and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/100,000 miles
(160 000 km) Powertrain
warranty period. Items
considered are hotel, meals, and
rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits and
Assistance: Must be over
250♦kilometres from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give you
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When your vehicle requires
warranty service, contact your
dealer/retailer and request an
appointment. By scheduling a
service appointment and advising
your service consultant of your
transportation needs, your dealer/
retailer can help minimize your
inconvenience.

13-10 Customer Information
performance, however, the history of
these parts is not known. Such parts
are not covered by your GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for your
vehicle. As a result, these parts may
fit poorly, exhibit premature
durability/corrosion problems, and
may not perform properly in
subsequent collisions. Aftermarket
parts are not covered by your GM
New Vehicle Limited Warranty, and
any vehicle failure related to such
parts are not covered by that
warranty.
Repair Facility
We recommend that you choose a
collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer/retailer
may have a collision repair center
with GM-trained technicians andstate of the art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring Your Vehicle
Protect your investment in your GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you assure your
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If your vehicle is leased, the leasing
company may require you to have
insurance that assures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
on
page 13‑5.