Infotainment System 7-19
If loading and reading of a DVD
cannot be completed, because of an
unknown format, etc., and the disc
fails to eject, press and hold for
more than five seconds to force the
disc to eject.
DVD-V (Video) Display Buttons
Once a DVD-V is inserted, the radio
display menu shows several icons.
Press the softkeys under any icon
during DVD playback. See the icon
list below for more information.
The rear seat passenger can
navigate the DVD-V menus and
controls through the remote control.
See“Remote Control”, under Rear
Seat Entertainment (RSE) System
on page 7‑36for more information.
The Video Screen automatically
turns on when the DVD-V is
inserted into the DVD slot.
r/j(Play/Pause): Press either
the play or pause icon displayed on
the radio system, to toggle between
pausing or restarting playback of
a DVD.
.If the forward arrow is showing
on display, the system is in
pause mode.
.If the pause icon is showing on
display, the system is in
playback mode.
.If the DVD screen is off, press
the play button to turn the
screen on.
Some DVDs begin playing after the
previews have finished, although
there could be a delay of up to
30 seconds. If the DVD does
not begin playing the movie
automatically, press the softkey
under the play/pause icon displayed
on the radio. If the DVD still does
not play, refer to the on-screen
instructions, if available.
c(Stop): Press to stop playing,
rewinding, or fast forwarding a DVD.
r(Enter): Press to select the
choices that are highlighted in
any menu.
y(Menu): Press to access the
DVD menu. The DVD menu is
different on every DVD. Use the
softkeys under the navigation
arrows to navigate the cursor
through the DVD menu. After
making a selection press this
button. This button only operates
when using a DVD.
Nav (Navigate): Press to display
directional arrows for navigating
through the menus.
q(Return): Press to exit the
current active menu and return to
the previous menu. This button
operates only when a DVD is
playing and a menu is active.
7-20 Infotainment System
DVD-A (Audio) Display Buttons
Once a DVD-A is inserted, the radio
display menu shows several icons.
Press the softkeys under any icon
during DVD playback. See the icon
list below for more information.
The rear seat operator can navigate
the DVD-A menus and controls
through the remote control. See
“Remote Control”, underRear Seat
Entertainment (RSE) System
on
page 7‑36for more information.
The Video Screen does not
automatically power on when the
DVD-A is inserted into the DVD slot.
It must be manually turned on by
the rear seat occupant through the
remote control power button.
r/j(Play/Pause): Press either
the play or pause icon displayed on
the radio system, to toggle between
pausing or restarting playback of
a DVD.
.If the forward arrow is showing
on display, the system is in
pause mode.
.If the pause icon is showing on
display, the system is in
playback mode.
qGroupr: Press to cycle
through musical groupings on the
DVD-A disc.
Nav (Navigate): Press to display
directional arrows for navigating
through the menus.
e(Audio Stream): Press to cycle
through audio stream formats
located on the DVD-A disc. The
video screen shows the audio
stream changing. Inserting a Disc
To play a disc, gently insert the disc,
with the label side up, into the
loading slot. The DVD player might
not accept some paper labeled
media. The player starts loading the
disc into the system and shows
“Loading Disc”
on the radio display.
At the same time, the radio displays
a softkey menu of option(s). Some
discs automatically play the movie
while others default to the softkey
menu display, which requires the
Play, Enter, or Navigation softkeys
to be pressed; either by the softkey
on the radio or by the rear seat
passenger using the remote control.
It may take up to 30 seconds for a
DVD to begin playing.
7-40 Infotainment System
If a CD or DVD is in the Radio DVD
slot, the remote control
Obutton
can be used to turn on the video
screen display and start the disc.
The radio can also turn on the video
screen display. See Operation
on
page 7‑2for more information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
Remote Control Buttons
O(Power): Press to turn the
video screen on and off.
P(Illumination): Press to turn the
remote control backlight on. The
backlight automatically times out
after seven to ten seconds if no
other button is pressed while the
backlight is on.
v(Title): Press to return the DVD
to the main menu of the DVD. This
function could vary for each disc.
y(Main Menu): Press to access
the DVD menu. The DVD menu is
different on every DVD. Use the
navigation arrows to move the
cursor around the DVD menu.
After making a selection press the
enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press to select the
choice that is highlighted in
any menu.
z(Display Menu): Press to adjust
the brightness, screen display mode
(normal, full, or zoom), and display
the language menu.
q(Return): Press to exit the
current active menu and return to
the previous menu. This button
operates only when the display
menu or a DVD menu is active.
c(Stop): Press to stop playing,
rewinding, or fast forwarding a DVD.
Press twice to return to the
beginning of the DVD.
s(Play/Pause): Press to start
playing a DVD. Press while a DVD
is playing to pause it. Press again to
continue playing the DVD.
When the DVD is playing,
depending on the radio, play may
be slowed down by pressing
s
then[. The DVD continues
playing in a slow play mode.
Depending on the radio, perform
reverse slow play by pressing
s
thenr. To cancel slow play mode,
press
sagain.
t(Previous Track/Chapter):
Press to return to the start of the
current track or chapter. Press again
to go to the previous track or
chapter. This button might not work
when the DVD is playing the
copyright information or the
previews.
9-34 Driving and Operating
.A trailer was attached to the
vehicle, or a bicycle or an object
was hanging out of the liftgate
during the last drive cycle. Once
the attached object is removed,
URPA will return to normal
operation.
.A tow bar is attached to the
vehicle.
.The vehicle's bumper is
damaged. Take the vehicle to
your dealer/retailer to repair the
system.
.Other conditions may affect
system performance, such as
vibrations from a jackhammer or
the compression of air brakes on
a very large truck.
If the system is still disabled, after
driving forward at least 25 km/h
(15 mph), take the vehicle to your
dealer/retailer.
Rear Vision
Camera (RVC)
The vehicle may have a Rear Vision
Camera system. Read this entire
section before using it.
{WARNING
The Rear Vision Camera (RVC)
system does not replace driver
vision. RVC does not:
.Detect objects that are
outside the camera's field of
view, below the bumper,
or underneath the vehicle.
.Detect children, pedestrians,
bicyclists, or pets.
Do not back the vehicle by only
looking at the RVC screen, or use
the screen during longer, higher
speed backing maneuvers or
where there could be cross-traffic. (Continued)
WARNING (Continued)
Your judged distances using the
screen will differ from actual
distances.
So if you do not use proper care
before backing up, you could hit a
vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has the
RVC system, always check
carefully before backing up by
checking behind and around the
vehicle.
Vehicles Without Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view
of the area behind the vehicle.
Driving and Operating 9-35
When the key is in the ON/RUN
position and the driver shifts the
vehicle into R (Reverse), the video
image automatically appears on the
inside rear view mirror. Once the
driver shifts out of R (Reverse), the
video image automatically
disappears from the inside rear view
mirror.
Turning the Rear Vision Camera
System Off or On
To turn off the rear vision camera
system, press and hold
z, located
on the inside rearview mirror, until
the left indicator light turns off. The
rear vision camera display is now
disabled.
To turn the rear vision camera
system on again, press and hold
z
until the left indicator light
illuminates. The rear vision camera
system display is now enabled and
the display will appear in the mirror
normally.
Vehicles With Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the driver shifts the vehicle into
R (Reverse), the video image
automatically appears on the
navigation screen. Once the driver
shifts out of R (Reverse), the
navigation screen will go back to the
last screen that had been displayed,
after a delay.
Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the MENU button to enter the configure menu options, then
press the MENU hard key to
select Display or touch the
Display screen button. 3. Select the Rear Camera Options
screen button. The Rear Camera
Options screen displays.
4. Select the Video screen button.
When the Video screen button is
highlighted the RVC system
is on.
9-36 Driving and Operating
The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds. The
delay can be cancelled by
performing one of the following:
.Pressing a hard key on the
navigation system.
.Shifting in to P (Park).
.Reach a vehicle speed of
5 mph (8 km/h).
There is a message on the rear
vision camera screen that states
“Check Surroundings for Safety”.
Adjusting the Brightness and
Contrast of the Screen
To adjust the brightness and
contrast of the screen, press the
MENU button while the rear vision
camera image is on the display. Any
adjustments made will only affect
the rear vision camera screen.
](Brightness) : Touch the +
(plus) or –(minus) screen buttons to
increase or decrease the brightness
of the screen.
_(Contrast) : Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the contrast of
the screen.
Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
If URPA has been disabled and the
symbols have been turned on, the
Rear Parking Assist Symbols
Unavailable error message may
display. See Ultrasonic Parking
Assist on page 9‑32. The symbols appear when an object
has been detected by the URPA
system. The symbol may cover the
object when viewing the navigation
screen.
To turn the symbols on or off:
1. Make sure that URPA has not
been disabled.
2. Shift into P (Park).
3. Press the MENU hard key to enter the configure menu
options, then press the MENU
hard key repeatedly until Display
is selected or touch the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
5. Touch the Symbols screen button. The screen button will be
highlighted when on.
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-5
Scheduling Service Appointments . . . . . . . . . . . . . . 13-7
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . . 13-9
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-14
Event Data Recorders . . . . . . 13-14
Navigation System . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
the dealership or the general
manager.
13-16 Customer Information
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences suchas key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
Rules and with RSS-210/211 of
Industry and Science Canada.
Operation is subject to the following
two conditions:
1. The device may not cause
interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.