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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
134 — Not used
135 — Not used
136 15A Horn
137 7.5A Tire pressure monitoring system
(TPMS), Radio, Instrument
cluster
138 — Not used
139 — Not used
140 — Not used
141 10A Rear fog lamps
142 15A Brake lamps
143 15A Cigar lighter, Front power point
144 — Not used
145 — Not used
146 20A Windshield wipers, Wiper switch
147 — Not used
148 7.5A Recirculation, Instrument cluster
149 — Not used
150 — Not used
151 15A Radio, Bluetooth/Voice command
module
152 7.5A A/C switch, Park aid module
153 7.5A Interior lamps, Battery saver
154 — Not used
155 — Not used
156 7.5A Right parking lamp/tail lamps
157 7.5A License plate lamps
158 10A Light switch
159 — Not used
160 — Not used
Roadside Emergencies
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WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
Note:To remove the power distribution box cover, the battery negative
cable clip needs to be removed first. Pull up on the clip to detach it from
the battery tray.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected circuits
1 — Not used
2 40A** Passenger compartment fuse
panel
3 20A** Ignition switch
4 20A** Fuel pump
5 10A* Powertrain control module (PCM)
keep alive power, Canister
solenoid
6 15A* PCM, Data link connector
7 10A* Backup lamps
25
24
22 2326 2728
29
21A
21B21C
21D
30A
30B30C 30D
31A
31B31C 31D31E 31F
32 3334 35 36
15
16 17
18 19 20
10 11 12
9
3 4
1
25
67 81314
Roadside Emergencies
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USA(fus)