ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
277
2010 Taurus(500)
Owners Guide(own2002), 1st Printing
USA(fus)
Emergencies, roadside
jump-starting ..........................304
running out of fuel .........303, 347
Emission control system ..........351
Engine ........................................363
cleaning ...................................320
coolant .....................................336
fail-safe cooling .......................341
idle speed control ...................334
lubrication specifications .......360
refill capacities ........................360
service points ..................328–329
Engine block heater .................240
Engine oil ..................................331
change oil soon warning,
message center .......................331
checking and adding ..............331
dipstick ....................................331
filter, specifications ........333, 359
recommendations ...................333
refill capacities ........................360
specifications ..........................360
Event data recording ....................7
Exhaust fumes ..........................239
F
Fail safe cooling ........................341
Fleet MyKey programming ......134
Fluid capacities .........................360
Four-Wheel Drive vehicles
driving off road .......................270
Fuel ............................................342
calculating fuel
economy ............................21, 348
cap ...........................................344
capacity ...................................360
choosing the right fuel ...........345comparisons with EPA fuel
economy estimates .................351
detergent in fuel .....................346
filler funnel .............................347
filling your vehicle with
fuel ...........................342, 344, 348
filter, specifications ........342, 359
improving fuel economy ........348
octane rating ...................346, 363
quality ......................................346
running out of fuel .........303, 347
safety information relating to
automotive fuels .....................342
Fuses ..........................................279
G
Garage door opener ....................97
Gas cap (see Fuel cap) ............344
Gas mileage
(see Fuel economy) .................348
Gauges .........................................17
H
Hazard flashers .........................278
Headlamps ...................................59
aiming ........................................64
autolamp system .......................59
bulb specifications ....................67
daytime running lights .............63
flash to pass ..............................63
high beam .................................60
replacing bulbs .........................68
turning on and off ....................59
Heating
heating and air conditioning
system ...........................48, 51, 53
Homelink wireless control
system ..........................................98
Index
374
2010 Taurus(500)
Owners Guide(own2002), 1st Printing
USA(fus)
