ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2010 05+ Mustang(197)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
217
fail-safe cooling .......................282
idle speed control ...................275
lubrication specifications .......301
refill capacities ........................301
service points ..................267–268
Engine block heater .................197
Engine oil ..................................270
checking and adding ..............270
dipstick ....................................270
filter, specifications ........273, 300
recommendations ...................273
refill capacities ........................301
specifications ..........................301
Event data recording ....................8
Exhaust fumes ..........................197
F
Fail safe cooling ........................282
Floor mats ...................................90
Fluid capacities .........................301
Fog lamps ....................................60
Fuel ............................................283
calculating fuel
economy ............................28, 289
cap ...........................................285
capacity ...................................301
choosing the right fuel ...........286
comparisons with EPA fuel
economy estimates .................292
detergent in fuel .....................288
filler funnel .............................288
filling your vehicle with
fuel ...........................283, 285, 289
filter, specifications ........283, 300
fuel pump shut-off switch .....219
improving fuel economy ........289
octane rating ...................287, 305
quality ......................................287
running out of fuel .........242, 288safety information relating to
automotive fuels .....................283
Fuel pump shut-off switch .......219
Fuses ..................................219–220
G
Gas cap (see Fuel cap) ............285
Gas mileage (see Fuel
economy) ...................................289
Gauges .........................................17
H
Hazard flashers .........................218
Headlamps ...................................59
aiming ........................................62
autolamp system .......................59
bulb specifications ....................65
daytime running lights .............61
flash to pass ..............................61
high beam .................................60
replacing bulbs .........................66
turning on and off ....................59
Heating
heating and air conditioning
system .................................51, 54
Hood ..........................................266
I
Ignition ...............................194, 305
Infant seats (see Safety seats) 148
Inspection/maintenance (I/M)
testing ........................................294
Instrument panel
cleaning ...................................261
cluster ........................................12
2010 05+ Mustang(197)
Owners Guide, 1st Printing
USA(fus)
Index
315
