ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
236
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Owners Guide, 4th Printing
USA(fus)
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E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................253
running out of fuel .........252, 302
Emission control system ..........306
Engine ........................................325
cleaning ...................................269
coolant .....................................289
fail-safe cooling .......................294
idle speed control ...................287
lubrication specifications .......321
refill capacities ........................321
service points ..................277–279
starting after a collision .........238
Engine block heater .................201
Engine oil ..................................281
change oil soon warning,
message center .......................281
checking and adding ..............281
dipstick ....................................281
filter, specifications ........286, 320
recommendations ...................286
refill capacities ........................321
specifications ..........................321
Event data recording ....................7
Exhaust fumes ..........................201
F
Fail safe cooling ........................294
Flexible Fuel Vehicle (FFV) ....295
Fluid capacities .........................321
Fog lamps ....................................56
Four-Wheel Drive vehicles
driving off road .......................229
Fuel ............................................295calculating fuel
economy ............................20, 303
cap ...........................................298
capacity ...................................321
choosing the right fuel ...........300
comparisons with EPA fuel
economy estimates .................306
detergent in fuel .....................302
filler funnel .............................302
filling your vehicle
with fuel ..................295, 298, 303
filter, specifications ........295, 320
fuel pump shut-off ..................238
fuel pump shut-off switch .....238
improving fuel economy ........303
octane rating ...........300–301, 325
quality ......................................301
running out of fuel .........252, 302
safety information relating to
automotive fuels .....................295
Fuel - flex fuel vehicle
(FFV) .........................295, 300–301
Fuel pump shut-off switch .......238
Fuses ..................................239–240
G
Gas cap (see Fuel cap) ............298
Gas mileage (see Fuel
economy) ...................................303
Gauges .........................................16
H
Hazard flashers .........................237
Headlamps ...................................55
aiming ........................................58
autolamp system .......................55
bulb specifications ....................61
daytime running lights .............56
Index
336
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Owners Guide, 4th Printing
USA(fus)
ProCarManuals.com
