
Roadside Emergencies 292
Getting roadside assistance 292
Hazard flasher control 293
Fuel pump shut-off 294
Fuses and relays 294
Changing tires 302
Temporary mobility kit 309
Wheel lug nut torque 318
Jump starting 319
Wrecker towing 325
Customer Assistance 327
Reporting safety defects (U.S. only) 333
Reporting safety defects (Canada only) 333
Cleaning 334
Maintenance and Specifications 343
Engine compartment 345
Engine oil 349
Battery 352
Engine coolant 354
Fuel information 361
Air filter(s) 376
Part numbers 378
Maintenance product specifications and capacities 379
Engine data 382
Table of Contents
3
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Engine shield
Some vehicles may be equipped
with an aero-shield under the
engine. This shield needs to be
removed for service, including oil
and filter changes. It is secured with
four screws.
WINDSHIELD WASHER
FLUID
Add fluid to fill the reservoir if the
level is low. In very cold weather, do
not fill the reservoir completely.
Only use a washer fluid that meets
Ford specification WSB-M8B16-A2.
Do not use any special washer fluid
such as windshield water repellent
type fluid or bug wash. They may
cause squeaking, chatter noise,
streaking and smearing. Refer to theMaintenance product
specifications and capacitiessection in this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Note:Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling system
components.
Checking and adding washer fluid for the liftgate
Washer fluid for the liftgate is supplied by the same reservoir as the
windshield.
Maintenance and Specifications
347
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Engine oil and filter recommendations
Look for this certification
trademark.
Use SAE 5W-20 engine oil
Only use oils “Certified For Gasoline Engines” by the American
Petroleum Institute (API). An oil with this trademark symbol conforms
to the current engine and emission system protection standards and fuel
economy requirements of the International Lubricant Standardization and
Approval Committee (ILSAC), comprised of U.S. and Japanese
automobile manufacturers.
To protect your engine and engine’s warranty, use MotorcraftSAE
5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification
WSS-M2C930-A.SAE 5W-20 oil provides optimum fuel economy and
durability performance meeting all requirements for your
vehicle’s engine.Refer toMaintenance product specifications and
capacitieslater in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
Maintenance and Specifications
351
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
Maintenance and Specifications
369
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Child safety seats ......................203
in front seat ............................204
in rear seat ..............................204
LATCH .....................................207
recommendations ...................201
tether anchorage hardware ...210
Child safety seats - booster
seats ...........................................213
Cleaning your vehicle
engine compartment ..............336
instrument panel ....................339
interior .....................................340
plastic parts ............................338
washing ....................................334
waxing .....................................335
wheels ......................................335
wiper blades ............................338
Climate control
(see Air conditioning or
Heating) ...........................68, 71, 74
Clock ............................................93
Clock adjust
AM/FM .......................................29
Compass, electronic ....................94
calibration .................................95
set zone adjustment .................95
Console
overhead ....................................94
Controls
power seat ...............................156
steering column ......................106
Coolant
checking and adding ..............354
refill capacities ................357, 379
specifications ..........................379
Cooler ..........................................97
Cruise control
(see Speed control) ..................104Customer Assistance ................292
Ford Extended Service
Plan ..........................................388
Getting assistance outside the
U.S. and Canada .....................331
Getting roadside assistance ...292
Getting the service you
need .........................................327
Ordering additional owner’s
literature .................................332
Utilizing the
Mediation/Arbitration
Program ...................................330
D
Daytime running lamps
(see Lamps) ................................82
Defrost
rear window and rearview
mirrors .......................................74
windshield .................................74
Dipstick
automatic transmission
fluid ..........................................374
engine oil .................................349
Driving under special
conditions ..........................287, 289
sand .........................................288
snow and ice ...........................290
through water .................288, 291
DVD system .................................46
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................319
running out of fuel .........319, 365
Emission control system ..........370
Index
392
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Engine ........................................382
cleaning ...................................336
coolant .....................................354
fail-safe cooling .......................359
idle speed control ...................352
lubrication specifications .......379
refill capacities ........................379
service points ..................345–346
Engine block heater .................258
Engine oil ..................................349
change oil soon warning,
message center .......................349
checking and adding ..............349
dipstick ....................................349
filter, specifications ........351, 378
recommendations ...................351
refill capacities ........................379
specifications ..........................379
Event data recording ....................7
Exhaust fumes ..........................258
F
Fail safe cooling ........................359
Family entertainment system ....46
Fleet MyKey programming ......143
Fluid capacities .........................379
Fog lamps ....................................81
Four-Wheel Drive vehicles
driving off road .......................286
Freezer ........................................97
Fuel ............................................361
calculating fuel
economy ............................20, 367
cap ...........................................363
capacity ...................................379
choosing the right fuel ...........364comparisons with EPA fuel
economy estimates .................370
detergent in fuel .....................365
filler funnel .............................365
filling your vehicle with
fuel ...........................361, 363, 367
filter, specifications ........361, 378
fuel pump shut-off ..................294
improving fuel economy ........367
octane rating ...................364, 382
quality ......................................365
running out of fuel .........319, 365
safety information relating to
automotive fuels .....................361
Fuses ..........................................294
G
Garage door opener ..................109
Gas cap (see Fuel cap) ............363
Gas mileage
(see Fuel economy) .................367
Gauges .........................................16
H
Hazard flashers .........................293
Head restraints .................160, 162
Headlamps ...................................80
aiming ..................................82–83
autolamp system .......................80
bulb specifications ....................86
daytime running lights .............82
flash to pass ..............................81
high beam .................................81
replacing bulbs .........................87
turning on and off ....................80
Heating
heating and air conditioning
system ...........................68, 71, 74
Index
393
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)