2010 FORD FLEX service

If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are safe
if installed properly and adjusted to the manufacturer’s specifications. The
trailer brakes must meet local and Federal regulations.
WARNING:Do not connect a trailer’s hydraulic brake system
directly to your vehicle’s brake system. Your vehicle may not
have enough braking power and your chances of having a collision
greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. Do not
connect trailer lamps directly to your vehicle’s tail lamps. This can cause
damage to your vehicle’s electrical system. Contact your authorized
dealer or trailer rental agency for proper instructions and equipment for
hooking up trailer lamps.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•It is recommended to select the L (Low) gear position when additional
engine braking is needed. In situations such as prolonged downhill
driving on steep grades (i.e., driving in mountainous areas), additional
engine braking is needed to reduce the load on the vehicle’s regular
brake system to prevent them from overheating.
•Anticipate stops and brake gradually.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to yourscheduled maintenance
informationfor more information.
Tires, Wheels and Loading
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ABS warning lamp
The ABS lamp in the instrument
cluster momentarily illuminates
when the ignition is turned on. If
the light does not illuminate during
start up, remains on or flashes, the
ABS is disabled due to a malfunction and needs to be serviced.
Even when the ABS is disabled,
normal braking is still effective. If
your BRAKE warning lamp
illuminates with the parking brake
released, have your brake system
serviced immediately.
Parking brake
Apply the parking brake whenever
the vehicle is parked. To set the
parking brake, press the parking
brake pedal down until the pedal
stops.
The BRAKE warning lamp in the
instrument cluster illuminates and
remains illuminated (when the
ignition is turned on) until the
parking brake is released.
WARNING:Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
The parking brake is not recommended to stop a moving vehicle.
However, if the normal brakes fail, the parking brake can be used to stop
your vehicle in an emergency. Since the parking brake applies only the
rear brakes, the vehicle’s stopping distance will increase greatly and the
handling of your vehicle will be adversely affected.
ABS
P!
BRAKE
P!
BRAKE
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WARNING:If a failure has been detected within the
AdvanceTracwith RSCsystem, the “sliding car” icon
will
illuminate steadily and you may hear a chime. If equipped with a
message center, the vehicle will also indicate a failure with the Brake
system, have the system serviced by an authorized dealer immediately.
Operating your vehicle with AdvanceTracwith RSCdisabled could
lead to an increased risk of loss of vehicle control, vehicle rollover,
personal injury and death..
Your vehicle is equipped with the AdvanceTracwith RSCsystem. The
AdvanceTracwith RSCsystem provides the following stability
enhancement features for certain driving situations:
•Traction Control (TCS), which functions to help avoid drive-wheel
spin and loss of traction.
•Electronic Stability Control (ESC), which functions to help avoid skids
or lateral slides.
•Roll Stability Control™ (RSC), which functions to help avoid a
vehicle roll-over.
The AdvanceTracwith RSCsystem automatically enables each time
the engine is started. All features of the AdvanceTracwith RSCsystem
(TCS, ESC, and RSCare active and monitor the vehicle from start-up).
However, the system will only intervene if the driving situation requires
it.
The AdvanceTracwith RSC
system includes an AdvanceTrac
with RSC“Off” button on the
center of the instrument panel, the
“sliding car” icon
in the instrument cluster. The “sliding car” icon
in the instrument cluster will illuminate temporarily during start-up as
part of a normal system self-check. The “sliding car” icon
may
illuminate (flash) during certain driving situation which cause the
AdvanceTracwith RSCsystem to operate. If the “sliding car” icon
illuminates steadily, have the system serviced by an authorized dealer
immediately. The message center will also indicate a failure with the
AdvanceTracwith RSCsystem.
Note:If the system cannot be turned off, refer toMyKey™in theLocks
and Securitychapter for more information.
When AdvanceTracwith RSCperforms a normal system self-check,
some drivers may notice a slight movement of the brake, and/or a
rumble, grunting, or grinding noise after startup and when driving off.
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The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message SERVICE POWER STEERING, SERVICE
POWER STEERING NOW or POWER STEERING ASSIST FAULT may
display in the message center, refer to theMessage centerin the
Instrument Clusterchapter for more information.
WARNING:The EPS system has diagnostics checks that
continuously monitor the EPS system to ensure proper operation
of the electronic system. When an electronic error is detected, the
message POWER STEERING ASSIST FAULT will be displayed in the
message center. If this happens, stop the vehicle in a safe place, and turn
off the engine. After at least 10 seconds, reset the system by restarting
the engine, and watch the message center for POWER STEERING
ASSIST FAULT. If the message returns, or returns while driving, take the
vehicle to your dealer to have it checked. With the message displayed,
the steering assist is turned off, making the vehicle harder to steer.
WARNING:If the message SERVICE POWER STEERING is
displayed in the message center, the EPS system has detected a
problem with the system function. On the next key cycle the message
SERVICE POWER STEERING NOW will be displayed and steering
assist will be removed until the steering system is serviced. Have your
vehicle taken to the nearest dealer as soon as possible.
3.5L, 4V Duratec V6 engine:Your vehicle is equipped with a hydraulic
steering system.
To help prevent damage to the power steering system, never hold the
steering wheel at its furthest turning points (until it stops) for more than
a few seconds when the engine is running. If the power steering system
breaks down (or if the engine is turned off), you can steer the vehicle
manually, but it takes more effort.
•Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
•Some noise is normal during operation. If excessive, check for low
power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
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APA Finished
When Active Park Assist has completed the automated steering, the
message center displays ACTIVE PARK FINISHED followed by a chime.
The driver is responsible to assess and correct as necessary the final
parking position and put the vehicle in P (Park).
The system can also be deactivated at any time by the following:
•Pressing the APA control switch.
•Grabbing the steering wheel.
•Exceeding a vehicle speed of 18 mph (30 km/h) for 30 seconds during
Active Park Searching.
•Exceeding a vehicle speed of 6 mph (10 km/h) during automatic
steering.
•Deactivating the AdvanceTracsystem or the system has activated on
a slippery or loose surface.
•ABS activation or failure.
•Any door (except the driver’s door) opens.
•Something touching the steering wheel.
If a fault is present in the system, the message ACTIVE PARK FAULT
will be displayed followed by a chime. Contact an authorized dealer to
have your vehicle serviced.
The system should not be used if:
•A foreign object (i.e. bike rack, trailer, etc.) is attached to the front or
rear of the vehicle or at another location close to the sensors.
•The front bumper or side sensors are damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front bumper cover).
•A mini-spare tire is used
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•One of the parked vehicles has a high altitude attachment (i.e. salt
sprayer, snow plow, moving truck high bed, etc.) High altitude
attachments may not be detected by the system.
•The parking space length or parked objects position have changed
after the vehicle has passed the parking space.
•The temperature around your vehicle changed quickly such as you
just drove from a heated garage into the cold or just left a car wash.
As a result, the outside air temperature displayed in the vehicle may
not be close enough to the actual temperature. APA relies on a
correctly sensing the temperature outside for precisely positioning the
vehicle.
ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time All Wheel Drive (AWD)
system. The AWD system is an active system, meaning it not only
responds to wheel slip between the front and rear axles but also has the
ability to anticipate wheel slip and transfer torque to the rear wheels
before slip occurs. The AWD system is active all the time and requires no
input from the operator.
All components of the AWD system are sealed for life and require no
maintenance.
Note:When an AWD system fault is present, the warningCHECK AWD
will display in the message center. The AWD system is not functioning
correctly and defaulted to front wheel drive. When this warning is
displayed, have your vehicle serviced at an authorized dealer
If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. If the spare tire is
installed, the AWD system may disable automatically and enter front
wheel drive only mode to protect driveline components. This condition
may be indicated by anAWD OFFmessage in the message center (see
Message centersection in theInstrument Clusterchapter for more
information). If there is anAWD OFFmessage in the message center
from using the spare tire, this indicator should turn off after reinstalling
the repaired or replaced normal road tire and driving a short distance. It
is recommended to reinstall the repaired or replaced road tire as soon as
possible. Major dissimilar tire sizes between the front and rear axles
could cause the AWD system to stop functioning and default to front
wheel drive or damage the AWD system.
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If the engine, transmission, AWD system components or axles are
submerged in water, their fluids should be checked and changed, if
necessary.
Driving through deep water may damage the engine or
transmission.
If the front or rear axle is submerged in water, the axle lubricant and
PTU (Power Transfer Unit) lubricant should be checked and changed if
necessary.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills.A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill, start in a lower gear rather than
downshifting to a lower gear from a higher gear once the ascent has
started. This reduces strain on the engine and the possibility of stalling.
If you do stall out, Do not try to turn around because you might roll
over. It is better to back down to a safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
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