
Ensure that the headphones are turned off when not in use. After
approximately one minute of not being in use (no infrared signal is
received), the wireless headphones will automatically turn off. They will
also turn off after two hours of continuous use as a power save feature.
If this happens, simply turn the headphones on again and continue use.
Wired headphones
WARNING:Do not leave children unattended in the vehicle and
do not let children operate the system while unsupervised. If
wired headphones or auxiliary systems are used, children may become
entangled in the cords and seriously injure themselves.
WARNING:The driver should never use the headphones while
driving the vehicle. Using headphones may prevent the driver
from hearing audible warnings such as horns or emergency sirens,
which could result in a crash causing serious injury. Give your full
attention to driving and to the road.
Wired headphone jacks on the FES (Family Entertainment System) are
universal so you may purchase and use additional wired headphones for
your system. Plug them into the 3.5 mm headphone jack(s) located
behind the trim covers on the face of each monitor. These headphones
will be active when in Dual Play mode.
To listen to the audio on wired headphones (not included), connect the
wired headphones into the monitor headphone jacks. Available wired
headphone sources are limited to the sources available to whichever
monitor is being listened to. Adjust the volume using the volume control
on the DVD system remote control.
Operation
Single play/Dual play
Your DVD and audio system work together with the infrared headphones
and wired headphones (not included) to allow the rear seat passengers
to listen to the radio (and other media sources) over the headphones.
This enables the front and rear seat passengers to listen to a variety of
sources a variety of ways.
Single Play:Single play consists of all occupants in the vehicle listening
to the same playing media over the front and rear speakers. When the
DVD system is on and in single play, the same source will play through
all vehicle speakers.
Entertainment Systems
57
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Dual Play:Dual play is when the rear seat passengers choose to listen
to a different playing media than the front seat passengers. With the
DVD and rear seat controls turned on, the rear seat passengers may
choose to listen to: Monitor A, Monitor B, AM, FM1, FM2 SR1, SR2, SR3
(satellite radio, if equipped), Disc, Jukebox (if equipped), or SYNC(if
equipped). While the front speakers play the chosen selection for the
front audio system, the rear seat passengers can listen to another over
the headphones. The headphone icon will appear in the display
indicating that the headphones are active.
You can access dual play mode in any of the following ways:
•If your vehicle is equipped with a touchscreen system:
a.Ensure that the vehicle ignition is turned on. Inserting a DVD into
the system will automatically activate dual play mode.
b.Press the RADIO or MEDIA hard button. Select the ‘Rear Zone’ tab
on the touchscreen and select ‘On’ for the headphones and ‘Enabled’
for the rear controls. To return to single zone, select ‘Off’ for the
headphones.
•If your vehicle is equipped with a non-touchscreen system:
a.Press the headphone/speaker (
/) button on the remote
control or DVD system. Press again on both headrest systems to
return to single play mode.
b.Press the 2 and 4 memory presets on the radio at the same time.
Press again to return to single play mode.
Note:If the front seat passengers are listening to the radio, the rear seat
passengers can also listen to the radio; however, they will be limited to
listening to the same radio channel.
•Once you have entered Dual play mode, the Channel A or Channel B
controls on the headphones are now active. Both Channel A and
Channel B can be listened to on the wired headphones (not included)
or on the infrared (IR) wireless headphones.
•On the wireless headphones, select the Channel A or Channel B
buttons on each pair of wireless headphones.
•Press MEDIA to change the audio source for the Channel A or
Channel B headphones. (This information will display on the DVD
system screen).
Note:Channel B headphones can only listen to either the DVD media,
Monitor A or the DVD system auxiliary inputs. Channel A headphones
have access to all available media sources.
Entertainment Systems
58
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Radio interaction:If your vehicle is equipped with a non-touchscreen
audio system, you can press AUX on the radio repeatedly until DVD
appears in the display. Then, press MENU to access HEADPHONES
ON/OFF, REAR ZONE CONTROL ON/OFF and other options. Turn the
TUNE control to select ON/OFF for HEADPHONES (ON will activate
Dual Play and OFF will activate Single Play). For the REAR ZONE
CONTROL, selecting ON will give the rear seat passengers control over
the DVD system and selecting OFF will turn off control for the rear seat
passengers.
When accessing radio or satellite radio media sources in dual play
mode,press SEL on the DVD headrest A system when the desired
selection appears in the screen and then press
/to
reverse/advance through any saved presets.
When accessing SYNCin dual
play mode,press SEL on DVD
headrest monitor A when SYNC
appears on the screen then
press
/to scroll through
SYNCmedia options of: USB,
Bluetooth, Line in (auxiliary audio
mode) and Exit.
Supported USB devices:To help ensure compatibility, the DVD system
has been tested with most brands of flash/thumb devices and most
common personal audio players.
Setup menu options
To access the set up menu, first select the desired headrest/monitor
system by pressing MON A or MON B. Then press SETUP on the remote
control.
Note:This is the only way to gain access to the Setup menu options.
You cannot access from the monitor headrest controls.
Note:On any of the following screens, press
/to access the
previous/next menu level.
Entertainment Systems
59
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

4. Press/to chose from Sharpness, Brightness, contrast, color
(gamma), hue, saturation and luma-delay.
General setup — screen exit
To exit the setup screen:
1. Press
/to ’highlight’ the
“X” icon. (A disc will appear
beneath the icon signifying it is the
current selection.)
2. Press ENTER on the remote
control.
Parental control for the DVD system
Your Family Entertainment System (FES) allows you to have control
over the rear seat controls in a few different ways. The DVD system is
automatically activated when the vehicle ignition is on, which allows the
rear seat passengers to use the DVD system.
There are two levels of control of the FES buttons. The states are FULL
(enabled), or LOCKED (disabled). To change the level of control, press
the memory preset controls 3 and 5 simultaneously on the front audio
controls. The control level will cycle each time the buttons are pressed
simultaneously. The three states are described as:
FULL(enabled): The FES has control over the primary (speaker) and
secondary (headphone) audio sources.
LOCKED(disabled): The FES buttons are locked and all FES button
presses are ignored by the radio and the FES except for load and eject.
When the DVD system is ON, you can then press the memory preset
controls 2 and 4 simultaneously to toggle between Single Play and Dual
Play. In Single Play mode, all speakers listen to the same media. In Dual
Play mode, rear seat passengers can use the infrared wireless, or wired
(not included) headphones to listen to a different playing media than the
front seat passengers.
Entertainment Systems
63
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

General information
Note:DVDs are formatted by
regions. US and Canada systems can
only play region 1 DVDs and Mexico
systems can only play region 4
DVDs. Systems sold in vehicles
targeted for other parts of the world
would have different regions. If a
playback problem is encountered,
please ensure that you are using a
disc designed for your vehicle. The
region coding can be found stamped
on the disc or on the box, and can say ‘region-1’ or ‘region 4’, etc. They
may also be marked by a numerical symbol.
Macrovision:This product incorporates copyright protection technology
that is protected by method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision Corporation and other
rights owners. Use of this copyright protection technology must be
authorized by Macrovision Corporation, and is intended for home and
other limited viewing uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering or disassembly is
prohibited.
MP3, MPG, WAV, JPG, WMA, HDCD (and all other file types
referenced in this Owner’s Guide):Supply of this product only
conveys a license for private, non-commercial use and does not convey a
license nor imply any right to use this product in any commercial (i.e.
revenue generating) real time broadcasting (terrestrial, satellite, cable
and /or any other media) broadcasting/streaming via internet, intranets
and/or other networks or in other electronic content distribution
systems, such as pay-audio or audio-on-demand applications. An
independent license for such use is required. For details, please visit
http:// www.mp3licensing.com.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
Entertainment Systems
64
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Read all of the safety and operating instructions before operating the
system and retain for future reference.
Do not attempt to service, repair or modify the Family Entertainment
System (FES). See your dealer.
Do not insert foreign objects into the DVD compartment.
WARNING:Do not leave children unattended in the vehicle and
do not let children operate the system while unsupervised. If
wired headphones or auxiliary systems are used, children may become
entangled in the cords and seriously injure themselves.
WARNING:The front glass on the liquid crystal display (LCD)
flip-down screen may break when hit with a hard surface. If the
glass breaks, do not touch the liquid crystalline material. In case of
contact with skin, wash immediately with soap and water.
WARNING:The driver should not attempt to operate any
function of the DVD system while the vehicle is in motion. Give
full attention to driving and to the road. Pull off the road in a safe
place before inserting or extracting DVDs from the system. A remote
control is included in the system to allow the rear seat occupants to
operate the FES functions without distracting the driver.
Do not expose the liquid crystal display (LCD) flip-down screen
to direct sunlight or intensive ultraviolet rays for extensive
periods of time. Ultraviolet rays deteriorate the liquid crystal.
Be sure to review User Manuals for video games and video game
equipment when used as auxiliary inputs for your Family Entertainment
System (FES).
Do not operate video games or video equipment if the power cords
and/or cables are broken, split or damaged. Carefully place cords and/or
cables where they will not be stepped on or interfere with the operation
of seats and/or compartments.
Disconnect video games and video equipment power cords and/or cables
when not in use.
Avoid touching auxiliary input jacks with your fingers. Do not blow on
them or allow them to get wet or dirty.
Do not clean any part of the DVD player with benzene, lacquer thinner,
acetone, or any other solvent.
Entertainment Systems
65
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

Foreign substances
Exercise care to prevent dirt and foreign objects from entering the DVD
player compartment. Be especially careful not to spill liquids of any kind
onto the media controls or into the system. If liquid is accidentally
spilled onto the system, immediately turn the system OFF and consult a
qualified service technician.
Cleaning the liquid crystal display (LCD) screen
Clean the display screen by applying a small amount of water or any
ammonia-based household glass cleaner directly to a soft cloth. Rub the
screen gently until the dust, dirt or fingerprints are removed. Do not
spray the screen directly with water or glass cleaning solvents. Overspray
from these fluids could drip down into the internal electronics of the
screen and cause damage. Do not apply excessive pressure while
cleaning the screen.
Cleaning DVD and CD discs
Inspect all discs for contamination before playing. If necessary, clean
discs only with an approved DVD and CD cleaner and wipe from the
center out to the edge. Do not use circular motion.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC(IF EQUIPPED)
Your vehicle may be equipped with SYNC, a hands-free communications
and entertainment system with special phone and media features. For
more information, please refer to theSYNCsupplement or to the
SYNCsection in theNavigation Systemsupplement (if equipped).
Entertainment Systems
67
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)

MEDIA:Press repeatedly to select:
•AM, FM1, FM2, or CD
•DVD/FES (if equipped)
•SAT1, SAT2 or SAT3 (Satellite radio mode if equipped).
•LINE IN (Auxiliary input jack)
Navigation system hands free
control features (if equipped)
Press and hold
control briefly
until the voice
icon appears on
the navigation display to use the
voice command feature.
Press
to complete a voice
command.
For further information on the
navigation system, refer to theNavigation Systemsupplement.
SYNCsystem hands free
control feature (if equipped)
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press and
hold
to end a call or exit phone
mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNCsystem, refer to theSYNC
supplement.
Driver Controls
107
2010 Flex(471)
Owners Guide, 1st Printing
USA(fus)