ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s
responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
• coverage period
• exact fuel amounts Roadside Emergencies
303
2010 F-250/350/450/550 (f23)
Owners Guide, 2nd Printing
USA (fus)
refill capacities ........................391
Event data recording ....................8
Exhaust fumes ..........................267
F
Fail safe cooling ........................369
Family entertainment system ....67
Fluid capacities .........................391
Fog lamps ..................................107
Four-Wheel Drive vehicles .......284
description ..............................290
driving off road .......................292
electronic shift ................285, 290
indicator light .........................286
lever operated shift ................286
manual locking hubs ..............284
preparing to drive your
vehicle .....................................273
Fuel ............................................371
calculating fuel
economy ......................26, 34, 376
cap ...........................................373
capacity ...................................391
choosing the right fuel ...........374
comparisons with EPA fuel
economy estimates .................379
detergent in fuel .....................375
filling your vehicle
with fuel ..................371, 373, 376
filter, specifications ........371, 390
fuel pump shut-off switch .....305
improving fuel economy ........376
octane rating ...................375, 395
quality ......................................375
running out of fuel .................375
safety information relating to
automotive fuels .....................371
Fuel pump shut-off switch .......305
Fuses ..................................306–307 G
Gas cap (see Fuel cap) ............373
Gas mileage (see Fuel
economy) ...................................376
Gauges .........................................20
transmission fluid
temperature gauge ...................24
H
Hazard flashers .........................304
Head restraints .................164, 170
Headlamps .................................107
aiming ..............................109, 111
autolamp system .....................107
daytime running lights ...........108
flash to pass ............................108
high beam ...............................108
replacing bulbs ...............115–117
turning on and off ..................107
Heating
heater only system ...................98
heating and air conditioning
system ...............................99, 102
Homelink wireless control
system ........................................139
Hood ..........................................356
I
Ignition ...............................264, 395
Illuminated visor mirror ...........121
Infant seats (see Safety
seats) .........................................199
Inspection/maintenance (I/M)
testing ........................................381 Index
405
2010 F-250/350/450/550 (f23)
Owners Guide, 2nd Printing
USA (fus)
