In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-stepCustomer Assistance
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How fail-safe cooling works
If the engine begins to overheat:
• The engine coolant temperature gauge will move to the red (hot)
area.
• The message center will indicate the engine is overheating.
• The service engine soon indicator will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
• The engine power will be limited.
• The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Once the engine temperature cools, the engine can be re-started. Take
your vehicle to a service facility as soon as possible to minimize engine
damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage; therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to a service facility.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
WARNING: Never remove the coolant reservoir cap while the
engine is running or hot.
5. Re-start the engine and take your vehicle to a service facility.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to a
service facility as soon as possible.Maintenance and Specifications
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Octane recommendations
Your vehicle is designed to use
“Regular” unleaded gasoline with a
pump (R+M)/2 octane rating of 87.
Some stations offer fuels posted as
“Regular” with an octane rating
below 87, particularly in high altitude areas. Fuels with octane levels
below 87 are not recommended.
Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily under most driving conditions while you are using fuel
with the recommended octane rating, see your authorized dealer to
prevent any engine damage.
Fuel quality
If you are experiencing starting, rough idle or hesitation driveability
problems, try a different brand of unleaded gasoline. If the problems
persist, see your authorized dealer.
Do not add aftermarket fuel additive products to your fuel tank. It
should not be necessary to add any aftermarket products to your fuel
tank if you continue to use high quality fuel of the recommended octane
rating. These products have not been approved for your engine and
could cause damage to the fuel system. Repairs to correct the effects of
using an aftermarket product in your fuel may not be covered by your
warranty.
Many of the world’s automakers approved the World-Wide Fuel Charter
that recommends gasoline specifications to provide improved
performance and emission control system protection for your vehicle.
Gasolines that meet the World-Wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-Wide Fuel Charter.
Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in the Choosing the right
fuel section.
Running out of fuel
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
87 (R+M)/2 METHOD
Maintenance and Specifications
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• Idling for long periods of time (greater than one minute) may waste
fuel.
• Anticipate stopping; slowing down may eliminate the need to stop.
• Sudden or hard accelerations may reduce fuel economy.
• Slow down gradually.
• Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
• Revving the engine before turning it off may reduce fuel economy.
• Using the air conditioner or defroster may reduce fuel economy.
• You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
• Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
• Resting your foot on the brake pedal while driving may reduce fuel
economy.
• Combine errands and minimize stop-and-go driving.
Maintenance
• Keep tires properly inflated and use only recommended size.
• Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
• Use recommended engine oil. Refer to Maintenance product
specifications and capacities in this chapter.
• Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in scheduled maintenance information.
Conditions
• Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
• Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
• Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
• To maximize the fuel economy, drive with the tonneau cover installed
(if equipped).Maintenance and Specifications
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A
Accessory delay ........................126
Air cleaner filter ...............388–390
Air conditioning ........................102
Airbag supplemental restraint
system ........................................185
and child safety seats ............186
description ..............................185
disposal ....................................189
driver airbag ............................187
indicator light .........................189
operation .................................187
passenger airbag .....................187
passenger deactivation
switch ......................................190
Ambulance packages ....................7
Antifreeze (see Engine
coolant) .....................................365
Anti-lock brake system
(see Brakes) ......................269–270
Anti-theft system ..............159, 162
arming the system ..........160, 162
disarming a triggered
system .....................................163
triggering .................................163
Audio system
(see Radio) ......................42, 44, 51
Automatic transmission ............275
driving an automatic
overdrive .................................275
fluid, adding ............................384
fluid, checking ........................384
fluid, refill capacities ..............391
Auxiliary Input Jack ...................58
Auxiliary power point ...............123
Axle
refill capacities ........................391 B
Battery .......................................363
acid, treating emergencies .....363
jumping a disabled battery ....331
maintenance-free ....................363
replacement, specifications ...390
servicing ..................................363
Bed extender ............................145
Belt-Minder .............................181
Booster seats .............................212
Brakes ........................................269
anti-lock ...........................269–270
anti-lock brake system (ABS)
warning light ...........................270
fluid, checking and adding ....383
fluid, refill capacities ..............391
parking ....................................270
shift interlock ..........................274
trailer .......................................256
Bulbs ..........................................113
C
Capacities for refilling fluids ....391
Cassette tape player ...................42
Cell phone use ............................10
Child safety seats ......................199
attaching with tether
straps .......................................207
in front seat ............200, 203, 206
in rear seat ......200, 203, 206–207
LATCH .....................................207
Child safety seats - booster
seats ...........................................212
Cleaning your vehicle
engine compartment ..............347
instrument panel ............349–350
interior .....................................351 Index
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plastic parts ............................348
safety belts ..............................351
washing ....................................345
waxing .....................................346
wheels ......................................346
wiper blades ............................348
Climate control (see Air
conditioning or Heating) ....98, 102
Clock adjust
6-CD in dash .............................53
AM/FM/CD .................................46
Clutch
fluid ..........................................384
operation while driving ..........278
recommended shift speeds ....278
Compass, electronic
set zone adjustment .................36
Console ......................................122
overhead ..........................121–122
Controls
power seat ...............................167
steering column ......................134
Coolant
checking and adding ..............365
refill capacities ................368, 391
Cruise control (see Speed
control) ......................................131
Customer Assistance ................303
Ford accessories for your
vehicle .....................................353
Ford Extended Service
Plan ..........................................400
Getting assistance outside the
U.S. and Canada .....................342
Getting roadside assistance ...303
Getting the service you
need .........................................338
Ordering additional owner’s
literature .................................343 Utilizing the
Mediation/Arbitration
Program ...................................341
D
Daytime running lamps (see
Lamps) .......................................108
Dipstick
automatic transmission
fluid ..........................................384
engine oil .................................360
Driving under special
conditions ..................277, 293, 297
sand .........................................295
snow and ice ...........................297
through water .................296, 299
DVD system .................................67
E
Electronic message center ...24, 32
Emergencies, roadside
jump-starting ..........................331
Emergency Flashers .................304
Emission control system ..........379
Engine ........................................395
cleaning ...................................347
coolant .....................................365
diesel ...........................................7
fail-safe cooling .......................369
idle speed control ...................363
refill capacities ........................391
service points ..................357–358
starting after a collision .........305
Engine oil ..................................360
checking and adding ..............360
dipstick ....................................360
filter, specifications ........362, 390
recommendations ...................362Index
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refill capacities ........................391
Event data recording ....................8
Exhaust fumes ..........................267
F
Fail safe cooling ........................369
Family entertainment system ....67
Fluid capacities .........................391
Fog lamps ..................................107
Four-Wheel Drive vehicles .......284
description ..............................290
driving off road .......................292
electronic shift ................285, 290
indicator light .........................286
lever operated shift ................286
manual locking hubs ..............284
preparing to drive your
vehicle .....................................273
Fuel ............................................371
calculating fuel
economy ......................26, 34, 376
cap ...........................................373
capacity ...................................391
choosing the right fuel ...........374
comparisons with EPA fuel
economy estimates .................379
detergent in fuel .....................375
filling your vehicle
with fuel ..................371, 373, 376
filter, specifications ........371, 390
fuel pump shut-off switch .....305
improving fuel economy ........376
octane rating ...................375, 395
quality ......................................375
running out of fuel .................375
safety information relating to
automotive fuels .....................371
Fuel pump shut-off switch .......305
Fuses ..................................306–307 G
Gas cap (see Fuel cap) ............373
Gas mileage (see Fuel
economy) ...................................376
Gauges .........................................20
transmission fluid
temperature gauge ...................24
H
Hazard flashers .........................304
Head restraints .................164, 170
Headlamps .................................107
aiming ..............................109, 111
autolamp system .....................107
daytime running lights ...........108
flash to pass ............................108
high beam ...............................108
replacing bulbs ...............115–117
turning on and off ..................107
Heating
heater only system ...................98
heating and air conditioning
system ...............................99, 102
Homelink wireless control
system ........................................139
Hood ..........................................356
I
Ignition ...............................264, 395
Illuminated visor mirror ...........121
Infant seats (see Safety
seats) .........................................199
Inspection/maintenance (I/M)
testing ........................................381 Index
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