ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
251
2010 07+ Explorer Sport Trac(esp)
Owners Guide(own2002), 1st Printing
USA(fus)
Engine block heater .................221
Engine oil ..................................297
checking and adding ..............297
dipstick ....................................297
filter, specifications ........300, 325
recommendations ...................300
refill capacities ........................326
specifications ..........................326
Event data recording ....................7
Exhaust fumes ..........................220
F
Fail safe cooling ........................309
Fluid capacities .........................326
Fog lamps ....................................72
Four-Wheel Drive vehicles .......240
driving off road .......................242
indicator light .........................240
preparing to drive your
vehicle .....................................231
Fuel ............................................310
calculating fuel
economy ......................25, 31, 316
cap ...........................................313
capacity ...................................326
choosing the right fuel ...........314
comparisons with EPA fuel
economy estimates .................319
detergent in fuel .....................315
filling your vehicle with
fuel ...........................310, 313, 316
filter, specifications ........310, 325
fuel pump shut-off switch .....253
improving fuel economy ........316
octane rating ...................314, 331
quality ......................................315
running out of fuel .................315
safety information relating to
automotive fuels .....................310Fuses ..................................254–255
G
Garage door opener ....................84
Gas cap (see Fuel cap) ............313
Gas mileage
(see Fuel economy) .................316
Gauges .........................................18
GAWR (Gross Axle Weight
Rating)
calculating ...............................209
GVWR (Gross Vehicle Weight
Rating)
calculating ...............................209
H
Hazard flashers .........................252
Headlamps ...................................71
aiming ........................................73
bulb specifications ....................76
daytime running lights .............72
flash to pass ..............................73
high beam .................................72
turning on and off ....................71
Heating
heating and air conditioning
system .................................65, 67
Hood ..........................................293
How to get going ........................37
I
Ignition ...............................217, 331
Illuminated visor mirror .............82
Infant seats
(see Safety seats) .....................166
Index
341
2010 07+ Explorer Sport Trac(esp)
Owners Guide(own2002), 1st Printing
USA(fus)
