ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
324
2010 Expedition(exd)
Owners Guide(own2002), 1st Printing
USA(fus)
change oil soon warning,
message center .......................373
checking and adding ..............373
dipstick ....................................373
filter, specifications ........375, 401
recommendations ...................375
refill capacities ........................402
specifications ..........................402
Event data recording ....................7
Exhaust fumes ..........................288
F
Fail safe cooling ........................382
Family entertainment system ....70
Fleet MyKey programming ......177
Flexible Fuel Vehicle (FFV) ....384
Fluid capacities .........................402
Fog lamps ..................................115
Four-Wheel Drive vehicles .......312
control trac .............................313
description ..............................313
driving off road .......................315
indicator light .........................313
preparing to drive your
vehicle .....................................300
Fuel ............................................384
calculating fuel
economy ......................23, 31, 391
cap ...........................................386
capacity ...................................402
choosing the right fuel ...........388
comparisons with EPA fuel
economy estimates .................394
detergent in fuel .....................389
filler funnel .............................389
filling your vehicle with
fuel ...........................384, 386, 391
filter, specifications ........383, 401fuel pump shut-off switch .....326
improving fuel economy ........391
octane rating ...........388, 405–406
quality ......................................389
running out of fuel .........344, 389
safety information relating to
automotive fuels .....................384
Fuel - flex fuel vehicle
(FFV) .................................384, 388
Fuses ..................................327–328
G
Garage door opener ..................144
Gas cap (see Fuel cap) ............386
Gas mileage (see Fuel
economy) ...................................391
Gauges .........................................17
H
Hazard flashers .........................325
Headlamps .................................114
aiming ......................................116
autolamp system .....................114
bulb specifications ..................120
daytime running lights ...........115
flash to pass ............................115
high beam ...............................115
replacing bulbs .......................122
turning on and off ..................114
Heating
heating and air conditioning
system .............................103–104
Homelink wireless control
system ........................................145
Hood ..........................................369
How to get going ........................39
I
Ignition .......................284, 405–406
Index
416
2010 Expedition(exd)
Owners Guide(own2002), 1st Printing
USA(fus)