ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
246
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
coolant .....................................302
fail-safe cooling .......................306
idle speed control ...................300
lubrication specifications .......328
refill capacities ........................328
service points ..................292–293
starting after a collision .........248
Engine block heater .................212
Engine oil ..................................296
checking and adding ..............296
dipstick ....................................296
filter, specifications ........299, 327
recommendations ...................299
refill capacities ........................328
specifications ..........................328
Event data recording ....................7
Exhaust fumes ..........................212
F
Fail safe cooling ........................306
Fleet MyKey programming ......105
Flexible Fuel Vehicle (FFV) ....307
Fluid capacities .........................328
Fog lamps ....................................54
Four-Wheel Drive vehicles
driving off road .......................239
preparing to drive your
vehicle .....................................222
Fuel ............................................307
calculating fuel
economy ............................21, 315
cap ...........................................310
capacity ...................................328
choosing the right fuel ...........312
comparisons with EPA fuel
economy estimates .................318
detergent in fuel .....................313
filler funnel .............................313filling your vehicle
with fuel ..................307, 310, 315
filter, specifications ........307, 327
fuel pump shut-off switch .....248
improving fuel economy ........315
octane rating ...................312, 331
quality ......................................313
running out of fuel .........267, 313
safety information relating to
automotive fuels .....................307
Fuel - flex fuel vehicle
(FFV) .................................307, 312
Fuses ..................................248–249
G
Garage door opener ....................80
Gas cap (see Fuel cap) ............310
Gas mileage (see Fuel
economy) ...................................315
Gauges .........................................17
H
Hazard flashers .........................247
Headlamps ...................................53
aiming ........................................56
bulb specifications ....................60
daytime running lights .............55
flash to pass ..............................55
high beam .................................54
replacing bulbs .........................61
turning on and off ....................53
Heating
heating and air conditioning
system .......................................49
manual heating and air
conditioning system .................46
Hood ..........................................291
Index
341
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
