ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
246
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
30D — Cooling fan 2 relay
31A — Reverse lamp relay
31B — Not used
31C — Trailer tow left turn relay
31D — Trailer tow right turn relay
31E — Trailer tow park relay
31F — Liftgate latch relay
32 — Not used
33 — PCM diode
34 — Start diode
35 10A* Run/start, Reverse lamps, Rear
defrost relay
36 — Not used
* Mini fuse ** Cartridge fuse
CHANGING A FLAT TIRE
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
Your vehicle may be equipped with a conventional spare tire that is
different in one or more of the following: type, brand, size, speed rating
and tread design. If this is the case, this dissimilar spare tire is still rated
for your vehicle loads (GAWR and GVWR). This temporary spare tire is
not equipped with a tire pressure monitor system (TPMS) sensor.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare is in use. To restore the full functionality of
the TPMS system, all road wheels equipped with the tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat tire serviced by an authorized dealer in order to prevent
damage to the TPMS sensor, refer toTire pressure monitoring system
(TPMS)in theTires, Wheels, and Loadingchapter. Replace the spare
tire with a road tire as soon as possible. During repairing or replacing of
the flat tire, have the authorized dealer inspect the TPMS sensor for
damage.
Roadside Emergencies
255
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
5. Use the lug wrench to remove the
lug nut from the spare tire tether.
6. If not replacing the spare or flat
tire to the underbody storage area,
raise winch up into the installed
position.
7. Use the attached fastener strap
(2) to tie the tether end to the
winch actuator shaft (if equipped).
Tire change procedure
WARNING:When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the vehicle is in P (Park) (automatic
transmission) or R (Reverse) (manual transmission).
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
Roadside Emergencies
260
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
Never use the differentials as a
jacking point.
WARNING:To lessen the
risk of personal injury, do
not put any part of your body
under the vehicle while changing a
tire. Do not start the engine when
your vehicle is on the jack. The
jack is only meant for changing
the tire.
4. Remove the lug nuts with the lug nut wrench.
5. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall lug nuts until the wheel is snug against the hub.
Do not fully tighten the lug nuts until the wheel has been lowered.
6. Lower the wheel by turning the jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
1
4 3
2 5
Roadside Emergencies
264
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
Stowing the jack and tools
•Make sure the jack is fully
lowered.
•Reclip the tools onto the jack
making sure that the tools are
fully contained by the clips as
shown.
•Reinstall the jack in the pocket
with the left side first, then snap
the right side down.
•Ensure that the hold-strap
contains the jack and tools before snapping the buckle.
•Ensure that the jack and tools are oriented as illustrated.
Stowing the flat/spare tire
Note:Failure to follow spare tire stowage instructions may result in
failure of cable or loss of spare tire.
If you are stowing a tire that requires reattaching it to the
vehicle with a tether, perform these steps first, then proceed with
the steps following.
1. Place tire on end with valve stem
facing rearward, away from vehicle.
2. Place tether into bolt holes in
wheel and attach lug nut using lug
wrench.
3. Lay the tire on the ground with the valve stem facing down. If your
vehicle is equipped with aluminum wheels, remove the wheel ornament.
4. Slide the wheel partially under the vehicle and install the retainer
through the center of the wheel.
5. Turn the jack handle clockwise until the tire is raised to its original
position underneath the vehicle. The effort to turn the jack handle
increases significantly as the tire contacts the frame. The spare tire
carrier will ratchet when the tire is in the fully stowed position. The
Roadside Emergencies
265
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
spare tire carrier has a built-in ratchet feature that will not allow you to
overtighten. If the spare tire carrier ratchets with very little effort, take
the vehicle to your authorized dealer for assistance at your earliest
convenience.If your vehicle is equipped with a trailer hitch, guide
the tire with one hand; keep the rear of the tire tilted down until
the tire clears the bumper.
6. Check that the tire lies flat against the frame assembly. Push against
the tire to make sure it is tightly seated under the vehicle. Loosen and
retighten, if necessary. Failure to properly stow the spare tire may result
in failure of the winch cable and loss of the spare tire.(Make sure that
the tire does not contact the bumper.)
7. Repeat this tightness check procedure (every six months, per
scheduled maintenance information),when servicing the spare tire
pressure or at any time that the spare tire is disturbed through service of
other components.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque at 500 miles (800 km)
after any wheel disturbance (tire rotation, changing a flat tire, wheel
removal, etc.).
Bolt size Wheel lug nut torque*
lb.ft. N•m
M12 x 1.5 100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Roadside Emergencies
266
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
Maintenance and Specifications
317
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)
This fluid level is within the normal operating fluid range and does not
require that you have your fluid level readjusted after recreational flat
tow operation.
See theTires, Wheels and Loadingchapter for more information on
recreational flat towing.
Checking and adding manual transmission fluid (if equipped)
1. Park the vehicle on a level
surface.
2. Engage the parking brake fully –
put in first gear.
3. Ensure the vehicle cannot move.
4. Clean the filler plug.
5. Remove the filler plug, located on
the lower, forward driver side of the
transmission, and inspect the fluid
level.
6. Fluid level should be at bottom of the opening.
7. Add enough fluid through the filler opening so that the fluid level is at
the bottom of the opening.
8. Install and tighten the fill plug securely.
Use only fluid that meets Ford specifications. Refer to theMaintenance
product specifications and capacitiessection in this chapter.
AIR FILTER
Refer toscheduled maintenance informationfor the appropriate
intervals for changing the air filter element.
When changing the air filter element, use only the air filter element
listed. Refer toMotorcraftpart numbersin this chapter.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Maintenance and Specifications
325
2010 Escape(204)
Owners Guide, 1st Printing
USA(fus)