ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare, if provided with the vehicle
(except vehicles that have been supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
225
2010 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)
Event data recording ....................8
Exhaust fumes ..........................196
F
Fail safe cooling ........................284
Flexible Fuel Vehicle (FFV) ....286
Fluid capacities .........................309
Four-Wheel Drive vehicles
preparing to drive your
vehicle .....................................207
Fuel ............................................286
calculating fuel
economy ............................22, 293
cap ...........................................289
capacity ...................................309
choosing the right fuel ...........290
comparisons with EPA fuel
economy estimates .................296
detergent in fuel .....................291
filling your vehicle with
fuel ...........................286, 289, 293
filter, specifications ........286, 308
fuel pump shut-off switch .....227
improving fuel economy ........293
octane rating ...................291, 313
quality ......................................291
running out of fuel .................292
safety information relating to
automotive fuels .....................286
Fuel - flex fuel vehicle
(FFV) .........................286, 290–291
Fuses ..................................229–230
G
Gas cap (see Fuel cap) ............289
Gas mileage
(see Fuel economy) .................293
Gauges .........................................19H
Hazard flashers .........................226
Head restraints ...........................85
Headlamps ...................................50
aiming ........................................53
bulb specifications ....................56
daytime running lights .............50
flash to pass ..............................51
high beam .................................50
replacing bulbs .........................57
turning on and off ....................50
Heating
heater only system .............47, 49
heating and air conditioning
system .......................................48
Hood ..........................................271
I
Ignition ...............................193, 313
Illuminated visor mirror .............63
Infant seats
(see Safety seats) .....................117
Inspection/maintenance (I/M)
testing ........................................298
Instrument panel
cleaning ...................................267
cluster ........................................14
lighting up panel and
interior .......................................51
J
Jack ............................................237
positioning ...............................237
storage .....................................237
Jump-starting your vehicle ......247
Index
324
2010 Econoline(eco)
Owners Guide, 3rd Printing
USA(fus)
