2010 FORD E SERIES towing

Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 6 inches (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
All vehicles:Do not tow your vehicle with any wheels on the ground, as
vehicle or transmission damage may occur. It is recommended to tow
your vehicle with all four (4) wheels off the ground such as when using a
car-hauling trailer. Otherwise, no recreational towing is permitted.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
Tires, Wheels and Loading
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Certain adverse driving maneuvers may activate the ESC system, which
include but are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
Roll Stability Control™ (RSC
)
Roll Stability Control™ (RSC
) may help to maintain roll stability of the
vehicle during adverse maneuvers. RSC
operates by detecting the
vehicle’s roll motion and the rate at which it changes and by applying the
brakes to one or more wheels individually.
During an event that activates the RSC
the “sliding car” icon
in the
instrument cluster will flash.
Certain adverse driving maneuvers may activate the RSC
system, which
include:
•Emergency lane-change
•Taking a turn too fast
•Quick maneuvering to avoid an accident, pedestrian or obstacle
Switching off AdvanceTrac
with RSC

If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off certain features of the AdvanceTrac
with RSC

system may be beneficial because the wheels are allowed to spin. This
will restore full engine power and will enhance momentum through the
obstacle. To switch off the AdvanceTrac
with RSC
system partially,
press the AdvanceTrac
with RSC
“Off” button below 20 mph
(32 km/h). Full features of the AdvanceTrac
with RSC
system can be
restored by pressing the AdvanceTrac
with RSC
“Off” button again or
if the vehicle is above 20 mph (32 km/h) or by turning off and restarting
the engine.
If you switch off the AdvanceTrac
with RSC
system below 20 mph
(32 km/h), the “sliding car” icon
will illuminate steadily. Pressing the
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WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the lock
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
(Overdrive)
The normal driving position for the
best fuel economy. Transmission
operates in gears one through four.
Overdrive can be deactivated by
pressing the transmission control
switch on the end of the gearshift
lever.
The O/D OFF lamp will illuminate in
the instrument cluster.
Drive (not shown)
Drive is activated when the transmission control switch is pressed.
•This position allows for all forward gears except overdrive.
•O/D OFF lamp is illuminated.
•Provides engine braking.
•Use when driving conditions cause excessive shifting from O/D to
other gears. Examples: heavy city traffic where continuous shifting in
and out of overdrive occurs, hilly terrain, heavy loads, trailer towing
and when engine braking is required.
•To return to O/D (Overdrive), press the transmission control switch.
The O/D OFF lamp will not be illuminated.
•O/D (Overdrive) is automatically returned each time the key is turned
off.
O/D
ON/OFF
O/D
OFF
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The adaptive transmission shift strategy allows the transmission to
relearn these operating parameters. This learning process could take
several transmission upshifts and downshifts; during this learning
process, slightly firmer shifts may occur. After this learning process,
normal shift feel and shift scheduling will resume.
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
1. Start the engine
2. Press the brake pedal
3. Move the gearshift lever into the desired gear
To put your vehicle in P (Park):
1. Come to a complete stop
2. Move the gearshift lever and securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the lock
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Overdrive) with Tow/Haul off
D (Overdrive) with tow/haul off is the normal driving position for the
best fuel economy. The overdrive function allows automatic upshifts and
downshifts through gears one through five.
D (Overdrive) with Tow/Haul on
The tow/haul feature improves transmission operation when towing a
trailer or a heavy load. All transmission gear ranges are available when
using tow/haul.
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WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the
LOCK position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Drive) with Overdrive
D (Drive) with Overdrive is the normal driving position for the best fuel
economy. The overdrive function allows automatic upshifts and
downshifts through gears one through five.
D (Drive) without Overdrive
D (Drive) without Overdrive can be
activated by pressing the
transmission control switch (TCS)
on the end of the gearshift lever.
•This position allows for all forward gears except overdrive.
•The O/D OFF lamp will illuminate
in the instrument cluster.
•Provides engine braking.
•Use when driving conditions cause excessive shifting from O/D to
other gears. Examples: heavy city traffic where continuous shifting in
and out of overdrive occurs, hilly terrain, heavy loads, trailer towing
and when engine braking is required.
•To return to O/D (Overdrive), press the transmission control switch.
The O/D OFF lamp will not be illuminated.
•O/D (Overdrive) is automatically returned each time the key is turned
off.
3 (Third)
Transmission starts and operates in third gear only.
O/D
ON/OFF
O/D
OFF
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Note:The default setting for the rear camera delay is off. Press the
“Settings” button found on the navigation screen (if equipped) to set the
rear camera delay feature to on or off.
When towing, the camera system will only see what is being towed
behind the vehicle; this might not provide adequate coverage as it
usually provides in normal operation and some objects might not be
seen.
The camera lens for the camera is located on the back door. Keep the
lens clean so the video image remains clear and undistorted. Clean the
lens with a soft, lint-free cloth and non-abrasive cleaner.
Note:If the camera system image is not clear or seems distorted, it may
be covered with water droplets, snow, mud or any other substance. If
this occurs, clean the camera lens before using the camera system.
WARNING:The camera system is a reverse aid supplement
device that still requires the driver to use it in conjunction with
the rearview mirror and the side mirrors for maximum coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Backup as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
WARNING:Do not use the camera system with the backdoor
open.
If the back end of the vehicle is hit or damaged, then check with your
authorized dealer to have your rear video system checked for proper
coverage and operation.
Night time and dark area use
At night time or in dark areas, the camera system relies on the reverse
lamp lighting to produce an image. Therefore it is necessary that both
reverse lamps are operating in order to get a clear image in the dark. If
either of the lamps are not operating, stop using the camera system, at
least in the dark, until the lamp(s) are replaced and functioning.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theOwner Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
Motorhome customers in the U.S and Canada should contact
1-800-444-3311.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
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