SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
9
IF YOU NEED CONSUMER ASSISTANCE 287
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
292 IF YOU NEED CONSUMER ASSISTANCE
About Your Brakes....................... 157
ABS (Anti-Lock Brake System) ............ 110,158
Accessory Delay, Power ..................13,28
Adding Engine Coolant (Antifreeze) .......... 229
Adding Fuel ........................... 185
Adding Washer Fluid ..................... 224
Adjustable Pedals ........................ 97
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 216
Air Conditioner Maintenance ............... 221
Air Conditioning .................. 134,137,221
Air Conditioning Controls ................. 134
Air Conditioning, Operating Tips ............ 139
Air Conditioning Refrigerant .............221,222
Air Conditioning System .............134,137,221
Air Pressure, Tires .................... 1 13,172
Airbag ................................ 42
Airbag Deployment ..................... 47,53
Airbag Light ................... 48,49,56,65,112
Airbag Maintenance ....................... 55 Airbag On/Off Switch
..................... 58
Alarm System (Security Alarm) ............... 13
Alterations/Modifications, Vehicle ............. 7
Antenna .............................. 133
Antenna, Satellite Radio ................... 132
Antifreeze (Engine Coolant) ..............228,260
Capacities ........................... 260
Disposal ............................ 231
Anti-Lock Brake System (ABS) .............. 158
Anti-Lock Warning Light ................ 110,161
Anti-Theft Security Alarm (Theft Alarm) ........ 13
Appearance Care ........................ 237
Auto Down Power Windows ................ 29
Automatic Door Locks ..................... 26
Auxiliary Electrical Outlet (Power Outlet) ...... 100
Auxiliary Power Outlet ................... 100
Battery ............................ 1 18,217
Emergency Starting ..................... 202
296 INDEX
Circuit Breakers......................... 244
Clean Air Gasoline ....................... 181
Climate Control ......................... 134
Clock ................................ 118
Clutch Fluid ........................... 236
Compact Disc (CD) Maintenance ............. 133
Console .............................. 102
Console, Floor .......................... 102
Contract, Service ........................ 289
Convertible ............................. 71
Convertible Boot ....................... 75,79
Convertible Top ....................... 71,239
Convertible Top Maintenance ............... 239
Coolant Pressure Cap (Radiator Cap) .......... 230
Cooling System ......................... 227
Adding Coolant (Antifreeze) .............. 229
Coolant Capacity ...................... 260
Coolant Level ...................... 227,231
Disposal of Used Coolant ................ 231 Drain, Flush, and Refill
.................. 228
Inspection ........................... 231
Points to Remember .................... 231
Pressure Cap ......................... 230
Radiator Cap ......................... 230
Selection of Coolant (Antifreeze) ......228,260,261
Customer Assistance ..................... 287
Daytime Running Lights ................... 89
Dealer Service .......................... 212
Defroster, Rear Window ................... 104
Defroster, Windshield ................... 66,136
Delay (Intermittent) Wipers ................. 95
Diagnostic System, Onboard ................ 210
Dimmer Control ......................... 93
Dimmer Switch, Headlight .................. 91
Dipsticks Power Steering ........................ 154
298 INDEX
DisposalAntifreeze (Engine Coolant) ............... 231
Door Locks ............................. 24
Door Locks, Automatic .................... 26
Doors ................................. 24
Driving On Slippery Surfaces ................... 151
Through Flowing, Rising,
or Shallow Standing Water ............... 151
Electric Remote Mirrors .................... 84
Electrical Outlet, Auxiliary (Power Outlet) ...... 100
Electronic Throttle Control Warning Light ...... 113
Emergency Brake ........................ 155
Emergency, In Case of Freeing Vehicle When Stuck ............... 205
Hazard Warning Flasher ................. 190
Jump Starting ......................... 202
Overheating .......................... 190 Towing
............................. 206
Emission Control System Maintenance ...... 211,264
Engine ............................... 209
Air Cleaner .......................... 216
Break-In Recommendations ................ 63
Checking Oil Level ..................... 214
Compartment ......................... 209
Coolant (Antifreeze) ................. 227,261
Cooling .......................... 1 16,227
Exhaust Gas Caution ................ 30,64,185
Fails to Start .......................... 146
Flooded, Starting ...................... 146
Fuel Requirements .................. 181,260
Oil ........................... 214,260,261
Oil Change Interval .................... 214
Oil Disposal .......................... 216
Oil Filter ............................ 216
Oil Selection ....................... 215,260
Overheating ....................... 1 16,190
10
INDEX 299
Voltage............................. 118
Loading Vehicle Tires ............................... 167
Locks ................................. 24
Door ................................ 24
Power Door ........................... 26
Low Tire Indicator ....................... 179
Low Tire Pressure System .................. 179
Lubrication, Body ....................... 223
Maintenance Free Battery .................. 217
Maintenance Procedures ................... 213
Maintenance Schedule .................... 264
Light Duty Schedule “B” ................. 267
Schedule “A” ......................... 278
Schedule “B” ......................... 267
Malfunction Indicator Light (Check Engine) . . 110,211
Manual, Service ......................... 291 Manual Transmission
..................... 147
Fluid Level Check ................... 235,262
Lubricant Selection ..................... 262
Shift Speeds .......................... 149
Message Center ......................... 109
Methanol ............................. 182
Mirrors ................................ 82
Electric Remote ........................ 84
Outside ............................ 83,84
Rearview ............................. 82
Modifications/Alterations, Vehicle ............. 7
Monitor, Tire Pressure System ............... 179
Mopar Parts ......................... 212,290
MTBE/ETBE ........................... 182
Multi-Function Control Lever ................ 88
New Vehicle Break-In Period ................ 63
304 INDEX
Rotation, Tires.......................... 178
Safety Checks Inside Vehicle ................. 65
Safety Checks Outside Vehicle ............... 67
Safety Defects, Reporting .................. 290
Safety, Exhaust Gas ..................... 30,64
Safety Information, Tire ................... 161
Safety Tips ............................. 64
Satellite Radio Antenna ................... 132
Satellite Radio (Uconnect studios)........... 129
Schedule, Maintenance .................... 264
Scheduled Maintenance ................... 213
Seat Belt Reminder ..................... 39,115
Seat Belts .......................... 32,34,65
And Pregnant Women ................... 42
Child Restraint ................... 56,57,58,62
Extender ............................. 42
Inspection ............................ 65
Maintenance ......................... 241 Operating Instructions
................... 35
Pretensioners .......................... 41
Reminder ............................ 115
Untwisting Procedure .................... 38
Seats ................................. 85
Adjustment ........................... 85
Reclining ............................. 86
Security Alarm (Theft Alarm) ................ 13
Selection of Coolant (Antifreeze) ..........228,261
Selection of Oil ......................... 215
Service Assistance ....................... 287
Service Contract ......................... 289
Service Engine Soon Light
(Malfunction Indicator) .................... 110
Service Manuals ........................ 291
Setting the Clock ........................ 118
Shift Indicator Light ................... 1 16,150
Shift Speeds ......................... 147,149
Shift Speeds, Manual Transaxle .............. 149
10
INDEX 307