2010 DODGE JOURNEY service

CHRYSLER GROUP LLC
CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–423–6343
CHRYSLER CANADA INC.
CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001
ASSISTANCE FOR THE
HEARING IMPAIRED
• To assist customers who have hearingdifficulties, the manufacturer has
installed special TDD
(Telecommunication Devices for the
Deaf) equipment at its customer
center. Any hearing or speech
impaired customer, who has access to
a TDD or a conventional teletypewriter
(TTY) in the United States, can
communicate with the manufacturer
by dialing 1–800–380–CHRY.
Canadian residents with hearing
difficulties that requir e assistance can
use the special needs relay service
offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for
Voice callers, dial 1–800–855–0511 to
connect with a Bell Relay Service
operator.
WARNING!
Engine exhaust, some of its
constituents, and certain vehicle
components contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
In addition, certain fluids contained
in vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS ORDERING
• If you are the first registered retail
owner of your vehicle, you may obtain
a free printed copy of the Owner's
Manual, Warranty Booklet or Radio
Manuals on your DVD by calling
1–800–992–1997 (U.S.) or
1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guides or DVDs or, if you prefer, a printed copy of the
Owner's Manual, Warranty Booklet or
Radio Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa,
Master Card, American Express and
Discover orders are accepted. If you
prefer mailing your order, please call
the above numbers for an order form.
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CONSUMER ASSISTANCE

NOTE:A street address is required
when ordering manuals (no P.O. Boxes).
NOTE:
• The Owner's Manual and User Guide electronic files are also available on
the Chrysler, Jeep and Dodge
websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then
select your desired model year and
vehicle from the drop down lists.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES
AND WASHINGTON, D.C.
• If you believe that your vehicle has adefect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying the
manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your authorized dealer, and the
manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at
1–888–327–4236
(TTY: 1–800–424– 9153), or go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has asafety defect, you should contact the
Customer Service Department
immediately. Canadian customers
who wish to report a safety defect to
the Canadian government should
write to: Transport Canada, Motor
Vehicle Defect Investigations and
Recalls, 2780 Sheffield Road, Ottawa,
Ontario K1B 3V9.
TIRE WARRANTY
Tire Limited Warranty And
Adjustment Policy
• When a tire is removed from servicedue to a covered warranty condition
under a tire manufacturer’s “Limited
Warranty Program”, you may be
eligible for a free tire replacement or a
comparable new tire on a “prorated
basis”.
• Certain conditions, such as irregular wear or tire dam age due to road
hazards, collision, improper inflation,
intentional alteration, and misuse,
are excluded from the Limited
Warranty Program. The Limited
Warranty Program expires when your
tires either wear to a specified tread
depth, and/or after a period of time
from the date of purchase, as stated
in the Tire Warranty on the DVD.
NOTE: Refer to the Tire Warranty on
the DVD for specific information relating
to the manufacturer's limited warranty
for the tires in stalledon your vehicle. If
you have any questions regarding the
limited tire warranty coverage, contact
your local authorized dealer or your
local authorized tire dealer.
CONSUMER ASSISTANCE
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Disclaimer:
• THE TIRE MANUFACTURER’S LIMITEDWARRANTY PROGRAM, THE DETAILS
OF WHICH CAN BE FOUND, ON THE
OWNERS MANUAL DVD, THE TIRE
MANUFACTURER’S WEBSITE OR AT
ANY AUTHORIZED SERVICE CENTER
ARE IN LIEU OF ALL OTHER REMEDIES
OR WARRANTIES, EXPRESS OR
IMPLIED, ARISING BY LAW OR
OTHERWISE, INCLUDING FITNESS FOR
A PARTICULAR PURPOSE OR
MERCHANTABILITY. THE TIRE
MANUFACTURER EXPRESSLY
DISCLAIMS LIABILITY FOR INDIRECT,
SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL, LOSS OF REPUTATION,
PUNITIVE OR ANY OTHER DAMAGE,
COST OR LOSS OF ANY KIND. SOME
STATES AND PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
YOU.
WARNING!
NOTE: Refer to the Owner's Manual on
the DVD for complete warning
information that could prevent
accidents, injuries and even deaths.
WARNING!
Death, serious injury and/or property
damage may result from:
• Tire failure due to impact damageand/or improper maintenance.
(Continued)
WARNING!(Continued)
• Tires should be inspected regularlyby a qualified technician for signs
of damage, such as punctures,
impacts, under-inflation or
overloading.
• Progressive air loss may result from punctures, cuts, curbing, impacts
or partial bead unseating.
Some fitment causes for air loss are:
• Incomplete bead seating.
• Bead tearing caused by a machine tool due to insufficient lubrication
or improper adjustment.
• Leaking valve core or rubber valve components (these should be
replaced when problems are
detected and whenever tires are
replaced).
• Tire failure due to improper repairs.
• See Rubber Manufacturer's Association (RMA) established
repair procedures at www.rma.org
for information on proper repair
procedures. Never perform a
temporary repair or use an inner
tube as a substitute for a proper
repair. Only qualified persons
should repair tires.
• Explosion of tire/rim assembly due to improper mounting.
• Only specially trained persons should mount tires.
• Failure to mount tires on approved rims.
• Failure to deflate single or dual assemblies completely before
demounting.
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CONSUMER ASSISTANCE

Using Lift Kits
• Use of lift kits with some vehicle/tirecombinations can cause instability or
loss of control. When changing tire
sizes, always consult an installer for
optimum rim width and carefully
check vehicle/tire clearances.
Check Your Tires For Damage
• Frequent (at least monthly) inspectionof your tires for signs of damage,
uneven tread wear and their general
condition is important for safety.
Impacts, penetrations, cracks, knots,
bulges or air loss always require tire
removal and expert inspection.
Tire Service Life
• The service life of a tire is dependentupon varying factors including, but
not limited to, your driving style, tire
pressure and distance driven.
WARNING!
Tires and the spare tire should be
replaced after six ye ars, regardless of
the remaining tread. Failure to follow
this warning can result in sudden tire
failure. You could lose control and
have an accident resulting in serious
injury or death.
• Keep dismounted tires in a cool, dry place with as little exposure to the
light as possible.
• Protect tires from contact with oil, grease, and gasoline.
NOTE: All tire warranties are made by
the tire manufacturer. Tires are not
covered under your Chrysler New Vehicle
Limited Warranty.
CONSUMER ASSISTANCE
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