2010 DODGE JOURNEY eco

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind onlythe manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922 (Canadian residents, call 1-800-485-
2001).
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
9
IF YOU NEED CONSUMER ASSISTANCE 481

We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
MOPARPARTS
MOPAR fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
482 IF YOU NEED CONSUMER ASSISTANCE

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department immedi-
ately. Canadian customers who wish to report a safetydefect to the Canadian government should write to: Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B 3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:
A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
9
IF YOU NEED CONSUMER ASSISTANCE 483

Warning Light........................ 195
Brakes ............................. 315,430
Brake/Transaxle Interlock .................. 300
Break-In Recommendations, New Vehicle ........ 83
Bulb Replacement ..................... 449,450
Bulbs, Light .......................... 88,449
Calibration, Compass .................. 201,209
Camera, Rear ........................... 137
Capacities, Fluid ........................ 455
Caps, Filler Fuel ............................... 357
Oil (Engine) .................... 403,404,411
Power Steering ........................ 312
Radiator (Coolant Pressure) ............... 427
Car Washes ............................ 435
Carbon Monoxide Warning ...............85,356
Cargo Area Cover ....................... 168
Cargo Area Features ...................... 165 Cargo Compartment
...................... 165
Light ............................ 128,165
Luggage Carrier ....................... 173
Cargo Light ............................ 128
Cargo Load Floor ........................ 166
Cargo Management System ................. 166
Rollaway Tonneau Cover ................ 168
Tri-Fold Load Floor ..................... 166
Cargo Tie-Downs ........................ 167
Cargo (Vehicle Loading) ................166,359
CD (Compact Disc) Player ................. 251
Cellular Phone .................. 98,251,252,269
Certification Label ....................... 359
Chains, Tire ............................ 343
Changing A Flat Tire ..................... 381
Charging System Light .................... 190
Chart, Tire Sizing ........................ 327
Check Engine Light
(Malfunction Indicator Light) ............... 406
490 INDEX

Anti-Lock Brake System................. 316
Brake Assist System .................... 319
Electronic Roll Mitigation ................ 320
Electronic Stability Program ............... 321
Traction Control System ................. 320
Electronic Roll Mitigation (ERM) ............. 320
Electronic Speed Control (Cruise Control) ...... 134
Electronic Stability Program (ESP) .........194,321
Electronic Throttle Control Warning Light ...... 189
Electronic Vehicle Information Center
(EVIC) ............................. 137,202
Emergency, In Case of Freeing Vehicle When Stuck ............... 396
Hazard Warning Flasher ................. 380
Jacking ............................. 381
Jump Starting ......................... 392
Overheating .......................... 380
Towing ............................. 398
Emission Control System Maintenance ......406,460 Engine
.......................... 83,403,404
Air Cleaner .......................... 412
Block Heater ......................... 297
Break-In Recommendations ................ 83
Checking Oil Level ..................... 409
Compartment ......................... 403
Coolant (Antifreeze) ................. 424,456
Cooling ............................. 424
Exhaust Gas Caution ................ 39,85,356
Fails to Start .......................... 296
Flooded, Starting ...................... 296
Fuel Requirements ..................... 353
Jump Starting ......................... 392
Oil ........................... 409,455,456
Oil Change Interval ...............188,205,410
Oil Filler Cap ................... 403,404,411
Oil Filter ............................ 412
Oil Filter Disposal ..................... 412
Oil Selection ....................... 410,455
10
INDEX 493

Navigation Radio (Uconnectgps)........... 251
Navigation System (Uuconnect gps)....... 137,251
New Vehicle Break-In Period ................ 83
Occupant Restraints ................... 39,61,66
Occupant Restraints (Sedan) ...........57,58,61,64
Octane Rating, Gasoline (Fuel) ............353,456
Odometer Trip ............................. 190,197
Oil Change Indicator .................. 188,205
Oil Change Indicator, Reset ..............188,205
Oil, Engine ......................... 409,456
Capacity ............................ 455
Change Interval .................. 188,205,410
Checking ............................ 409
Dipstick ............................. 409
Disposal ............................ 412
Filter ............................ 412,456
Filter Disposal ........................ 412 Identification Logo
..................... 410
Materials Added to ..................... 411
Recommendation ................... 410,455
Synthetic ............................ 411
Viscosity .......................... 41 1,455
Oil Filter, Change ........................ 412
Oil Filter, Selection ....................... 412
Onboard Diagnostic System ..............405,406
Opener, Garage Door (HomeLink) ........... 140
Operating Precautions .................... 405
Outside Rearview Mirrors .................. 95
Overdrive .......................... 186,303
Overhead Console ....................... 139
Overheating, Engine ................... 184,380
Owner’s Manual (Operator Manual) .......... 483
Paint Care ............................. 435
Panic Alarm ............................ 23
Parking Brake .......................... 312
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INDEX 501

Vanity Mirrors........................... 97
Variance, Compass .................... 200,209
Vehicle Certification Label ................. 359
Vehicle Identification Number (VIN) ............ 6
Vehicle Loading ................... 332,359,361
Vehicle Modifications/Alterations .............. 7
Vehicle Storage ....................... 287,448
Vehicle Theft Alarm (Security Alarm) .......... 17
Video Entertainment System™
(Rear Seat Video System) .................. 261
Viscosity, Engine Oil ...................... 411
Voice Recognition System (VR) ............... 98
Warning Flasher, Hazard .................. 380
Warning Lights
(Instrument Cluster Description) ............. 183
Warnings and Cautions ..................... 6 Warranty Information
..................... 482
Washer, Adding Fluid ..................... 420
Washers, Windshield ................ 128,131,420
Washing Vehicle ......................... 435
Water Driving Through ...................... 308
Wheel and Wheel Trim .................... 437
Wheel and Wheel Trim Care ................ 437
Wheel Nut Torque ....................... 392
Wind Buffeting ....................... 37,149
Window Fogging ........................ 287
Windows .............................. 34
Power ............................... 34
Windows, Express Down ................... 23
Windshield Defroster ...................... 86
Windshield Washers ................... 128,131
Fluid ............................... 420
10
INDEX 509