2010 DODGE GRAND CARAVAN service

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by a Warranty Information Booklet,
located on the DVD, and various customer-oriented
documents. Please take the time to read these publica-
tions carefully. Following the instructions and recom-
mendations in this manual will help assure safe and
enjoyable operation of your vehicle.
NOTE: After you read the manual, it should be stored
in the vehicle for convenient referencing and remain
with the vehicle when sold, so that the new owner will
be aware of all safety warnings.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR
parts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

vehicle can be used to start and operate the vehicle. The
system will shut the engine off in two seconds if an
invalid Key Fob is used to start the engine.
After turning the ignition switch to the ON position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check,
it indicates that someone used an invalid Key Fob to start
the engine. Either of these conditions will result in the
engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.CAUTION!
The Sentry KeyImmobilizer system is not compat-
ible with some after-market remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE: Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate the
vehicle. Once a Key Fob is programmed to a vehicle, it
cannot be reprogrammed to any other vehicle.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

CAUTION!
Always remove the Key Fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs.
Duplication of Key Fobs may be performed at an autho-
rized dealer, this procedure consists of programming a
blank Key Fobs to the vehicle electronics. A blank Key
Fob is one that has never been programmed.
NOTE: When having the Sentry Key Immobilizer
system serviced, bring all vehicle Key Fobs with you to
the authorized dealer.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Key system complies with FCC rules Part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference that may be
received, including interference that may cause undes-
ired operation.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors
for unauthorized entry and the ignition switch for unau-
thorized operation. When the alarm is activated, the
Vehicle Security Alarm provides both audible and visible
signals. For the first three minutes, the headlights, park
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The ORC contains a backup power supply system that
may deploy the airbags even if the battery loses power or
it becomes disconnected prior to deployment.Also, the ORC turns on the Airbag Warning
Light in the instrument panel for approxi-
mately four to six seconds for a self-check
when the ignition is first turned on. After the
self-check, the Airbag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it
turns on the Airbag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Airbag Warning Light if a malfunction is
noted that could affect the airbag system. The diagnostics
also record the nature of the malfunction.WARNING!
Ignoring the Airbag Warning Light in your instru-
ment panel could mean you won’t have the airbags to
protect you in a collision. If the light does not come
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
airbag system immediately.
Driver and Passenger Airbag Inflator Units
The Driver and Passenger Airbag Inflator Units are
located in the center of the steering wheel and the right
side of the instrument panel. When the ORC detects a
collision requiring the Advanced Front Airbags, it signals
the inflator units. A large quantity of non-toxic gas is
generated to inflate the Advanced Front Airbags. Differ-
ent airbag inflation rates are possible, based on the
collision type and severity. The steering wheel hub trim
cover and the upper right side of the instrument panel
76 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:Front and/or side airbags will not deploy in all
collisions. This does not mean something is wrong with
the airbag system.
If you do have a collision which deploys the airbags, any
or all of the following may occur:
•The nylon airbag material may sometimes cause abra-
sions and/or skin reddening to the driver and front
passenger as the airbags deploy and unfold. The
abrasions are similar to friction rope burns or those
you might get sliding along a carpet or gymnasium
floor. They are not caused by contact with chemicals.
They are not permanent and normally heal quickly.
However, if you haven’t healed significantly within a
few days, or if you have any blistering, see your doctor
immediately.
•As the airbags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for airbag inflation. These airborne particles may irritate
the skin, eyes, nose, or throat. If you have skin or eye
irritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning.
Do not drive your vehicle after the airbags have de-
ployed. If you are involved in another collision, the
airbags will not be in place to protect you.
WARNING!
Deployed airbags and seat belt pretensioners cannot
protect you in another collision. Have the airbags,
seat belt pretensioners, and the front passenger seat
belt retractor assembly replaced by an authorized
dealer immediately. Also, have the Occupant Re-
straint Controller (ORC) system serviced as well.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 79

Maintaining Your Airbag System
WARNING!
•Modifications to any part of the airbag system
could cause it to fail when you need it. You could
be injured if the airbag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure,
or add aftermarket side steps or running boards.
•It is dangerous to try to repair any part of the
airbag system yourself. Be sure to tell anyone who
works on your vehicle that it has an airbag system.(Continued)
WARNING! (Continued)
•Do not attempt to modify any part of your ad-
vanced airbag system. The airbag may inflate
accidentally or may not function properly if modi-
fications are made. Take your vehicle to an autho-
rized dealer for any advanced airbag system ser-
vice. If your seat, including your trim cover and
cushion, needs to be serviced in any way (includ-
ing removal or loosening/tightening of seat attach-
ment bolts), take the vehicle to your authorized
dealer. Only manufacturer approved seat accesso-
ries may be used. If it is necessary to modify the
airbag system for persons with disabilities, contact
your authorized dealer.
80 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Airbag Warning Light
You will want to have the airbags ready to
inflate for your protection in a collision. While
the airbag system is designed to be mainte-
nance free, if any of the following occurs, have
an authorized dealer service the system immediately.
•The Airbag Warning Light does not come on for
approximately four to six seconds when the ignition
switch is first turned ON.
•The Airbag Warning Light remains on after the ap-
proximate four to six-second interval.
•The Airbag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. The airbags may
not be ready to inflate for your protection. Promptly
check the fuse block for blown fuses. Refer to the label located on the inside of the fuse block cover for the
proper airbag fuses. See your authorized dealer if the
fuse is good.
Event Data Recorder (EDR)
In the event of a collision, your vehicle is designed to
record up to five seconds of specific vehicle data param-
eters (see list below) in an event data recorder prior to the
moment of airbag deployment, or near deployment (if
applicable), and up to a quarter second of either high-
speed deceleration data or change in velocity during
and/or after airbag deployment or near-deployment.
EDR data is ONLY recorded if an airbag deploys, or
nearly deploys, and is otherwise unavailable.
NOTE:
1. A near-deployment event occurs when the airbag
sensor detects severe vehicle deceleration usually indica-
tive of a crash, but not severe enough to warrant airbag
deployment.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 81

Airbag Warning Light
The light should come on and remain on for four to eight
seconds as a bulb check when the ignition switch is first
turned ON. If the light is not lit during starting, see your
authorized dealer. If the light stays on, flickers, or comes
on while driving, have the system checked by an autho-
rized dealer.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is
inoperable.
Floor Mat Safety Information
Always use floor mats designed to fit the foot well of
your vehicle. Use only floor mats that leave the pedal
area unobstructed and that are firmly secured so that
they cannot slip out of position and interfere with the
pedals or impair safe operation of your vehicle in other
ways.
WARNING!
Pedals that cannot move freely can cause loss of
vehicle control and increase the risk of serious per-
sonal injury.
•Always make sure that floor mats are properly
attached to the floor mat fasteners.(Continued)
102 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE