r(Enter):Press to select the choices that are
highlighted in any menu.
y(Menu): Press to access the DVD menu. The DVD
menu is different on every DVD. Use the softkey under
the navigation arrows to navigate the cursor through the
DVD menu. After making a selection press this button.
This button only operates when using a DVD.
Nav (Navigate): Press to display directional arrows for
navigating through the menus.
q(Return): Press to exit the current active menu and
return to the previous menu. This tab operates only
when a DVD is playing and a menu is active.
DVD-A (Audio) Display Buttons
Once a DVD-A is inserted, radio display menu shows
several tab options for DVD playing. Press the softkeys
under any desired tab option during DVD playback. See
the tab options listed after, for more information.
The rear seat operator can navigate the DVD-A menus
and controls through the remote control. See “Remote
Control”, under Rear Seat Entertainment (RSE) System
on page 4‑125for more information. The Video Screen
does not automatically power on when the DVD-A is
inserted into the DVD slot. It must be manually turned
on by the rear seat occupant through the remote control
power button.
r/j(Play/Pause): Press either the play or pause
icon displayed on the radio system, to toggle between
pausing or restarting playback of a DVD. If the forward
arrow is showing on the display, the system is in pause
mode. If the pause icon is showing on the display, the
system is in playback mode.
qGroupr: Press to cycle through musical
groupings on the DVD-A disc.
Nav (Navigate): Press to display directional arrows for
navigating through the menus.
e(Audio Stream): Press to cycle through audio
stream formats located on the DVD-A disc. The video
screen shows the audio stream changing.
Stopping and Resuming Playback
To stop playing a DVD without turning off the system,
press the
cbutton on the remote control, or press the
softkey under the stop or the play/pause tab displayed
on the radio. If the radio head is sourced to something
other than DVD-V, press the DVD/CD AUX button to
make DVD-V the active source.
To resume DVD playback, press the
r/jbutton
on the remote control, or press the softkey under
the play/pause tab displayed on the radio. The
DVD should resume play from where it last stopped
if the disc has not been ejected and the stop button
has not been pressed twice on the remote control.
4-96
Channel Unavail:This previously assigned channel is
no longer assigned. Tune to another station. If this
station was one of the presets, choose another station
for that preset button.
No Artist Info: No artist information is available at this
time on this channel. The system is working properly.
No Title Info: No song title information is available at
this time on this channel. The system is working
properly.
No CAT Info: No category information is available at
this time on this channel. The system is working
properly.
No Information: No text or informational messages are
available at this time on this channel. The system is
working properly.
CAT Not Found: There are no channels available for
the selected category. The system is working properly.
XM Theftlocked: The XM receiver in the vehicle could
have previously been in another vehicle. For security
purposes, XM receivers cannot be swapped between
vehicles. If this message is received after having the
vehicle serviced, check with your dealer.
XM Radio ID: If tuned to channel 0, this message
alternates with the XM™ Radio 8 digit radio ID label.
This label is needed to activate the service. Unknown:
If this message is received when tuned to
channel 0, there could be a receiver fault. Consult with
your dealer.
Check Antenna: If this message does not clear within
a short period of time, the receiver or antenna could
have a fault. Consult with your dealer.
Check XM Receivr: If this message does not clear
within a short period of time, the receiver could have a
fault. Consult with your dealer.
XM Not Available: If this message does not clear
within a short period of time, the receiver could have a
fault. Consult with your dealer.
Navigation/Radio System
For vehicles with a navigation radio system, see the
separate Navigation System manual.
Bluetooth®
Vehicles with a Bluetooth system can use a Bluetooth
capable cell phone with a Hands Free Profile to make
and receive phone calls. The system can be used while
the key is in ON/RUN or ACC/ACCESSORY position.
The range of the Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all functions, and not all
phones are guaranteed to work with the in-vehicle
Bluetooth system. See www.gm.com/bluetooth for more
information on compatible phones.
4-114
Audio/Video (A/V) Jacks
The A/V jacks, located on the rear of the floor console,
allow audio or video signals to be connected from an
auxiliary device such as a camcorder or a video game
unit to the RSE system. Adapter connectors or cables
(not included) might be required to connect the auxiliary
device to the A/V jacks. Refer to the manufacturer’s
instructions for proper usage.
The A/V jacks are color coded to match typical home
entertainment system equipment. The yellow jack (A) is
for the video input. The white jack (B) is for the left
audio input. The red jack (C) is for the right audio input.
Power for auxiliary devices is not supplied by the radio
system. To use the auxiliary inputs of the RSE system, connect
an external auxiliary device to the color-coded A/V jacks
and turn both the auxiliary device and the video screen
power on. If the video screen is in the DVD player
mode, pressing the AUX (auxiliary) button on the
remote control switches the video screen from the DVD
player mode to the auxiliary device. The radio can listen
to the audio of the connected auxiliary device by
sourcing to auxiliary. See
Radio(s)
on page 4‑82for
more information.
How to Change the RSE Video Screen
Settings
The screen display mode (normal, full, and zoom),
screen brightness, and setup menu language can be
changed from the on screen setup menu. To change
any feature:
1. Press the
z(display menu) button on the remote
control.
2. Use the remote control
n,q,p,o(navigation)
arrows and the
r(enter) button to use the
setup menu.
3. Press the
zbutton again to remove the setup
menu from the screen.
4-128
Remote Control
To use the remote control, aim it at the transmitter
window at the rear of the overhead console and press
the desired button. Direct sunlight or very bright light
could affect the ability of the RSE transmitter to receive
signals from the remote control. If the remote control
does not seem to be working, the batteries might need
to be replaced. See“Battery Replacement” later in this
section. Objects blocking the line of sight could also
affect the function of the remote control.
If a CD or DVD is in the Radio DVD slot, the remote
control power button can be used to turn on the video
screen display and start the disc. The radio can also
turn on the video screen display. See Radio(s)
on
page 4‑82for more information.
Notice: Storing the remote control in a hot area or
in direct sunlight can damage it, and the repairs will
not be covered by the warranty. Storage in extreme
cold can weaken the batteries. Keep the remote
control stored in a cool, dry place.
Remote Control Buttons
O(Power): Press this button to turn the video screen
on and off.
P(Illumination): Press this button to turn the remote
control backlight on. The backlight automatically turns
off after seven to ten seconds if no other button is
pressed while the backlight is on.
v(Title): Press this button to return the DVD to the
main menu of the DVD. This function may vary for
each disc.
y(Main Menu): Press this button to access the DVD
menu. The DVD menu is different on every DVD. Use
the navigation arrows to move the cursor around the
DVD menu. After making a selection press the enter
button. This button only operates when using a DVD.
n,q,p,o(Menu Navigation Arrows): Use the
arrow buttons to navigate through a menu.
r(Enter): Press this button to select the choice that
is highlighted in any menu.
z(Display Menu): Press this button to adjust the
brightness, screen display mode (normal, full, or zoom),
and display the language menu.
q(Return): Press this button to exit the current
active menu and return to the previous menu. This
button operates only when the display menu or a DVD
menu is active.
c(Stop): Press this button to stop playing, fast
reversing, or fast forwarding a DVD. Press this button
twice to return to the beginning of the DVD.
s(Play/Pause): Press this button to start playing a
DVD. Press this button while a DVD is playing to pause
it. Press it again to continue playing the DVD.
4-130
Audio Steering Wheel Controls
Vehicles with audio
steering wheel controls
could differ depending
on the vehicle's options.
Some audio controls
can be adjusted at the
steering wheel.
w/x(Next / Previous):Press to select preset or
favorite radio stations, select tracks on a CD/DVD, or to
navigate an iPod
®or USB device.
Radio
To select preset or favorite radio stations:
Press and release
worxto go to the next or previous
radio station stored as a preset or favorite.
CD/DVD
To select tracks on a CD/DVD:
Press and release
worxto go to the next or previous
track.
Select tracks on an iPod or USB Device
(Vehicles without a Navigation System)
1. Press and holdworxwhile listening to a song
until the contents of the current folder display on
the radio display.
2. Press and release
worxto scroll up or down the
list, then press and hold
w, or press¨to play the
highlighted track.
Navigating folders on an iPod or USB
Device (Vehicles without a Navigation
System):
1. Press and holdworxwhile listening to a song
until the contents of the current folder display on
the radio display.
2. Press and hold
xto go back to the previous
folder list.
4-136
3. Press and releaseworxto scroll up or down
the list.
.To select a folder, press and holdw, or press
¨when the folder is highlighted.
.To go back further in the folder list, press and
hold
x.
Navigating an iPod or USB Device on
the Main Audio Screen (Vehicles with a
Navigation System)
Press and releaseworxto select the next or
previous track within the selected category.
Press and hold
worxto move quickly through the
tracks.
Press and release
¨to move up one track within the
selected category.
Navigating an iPod or USB Device on the
Music Navigator Screen (Vehicles with a
Navigation System)
Press and releaseworxto select the next or
previous track within the selected category.
Press and hold
worxto move quickly through the
tracks within the selected category. Press and release
¨to move up one track within the
selected category.
b g(Mute/Push to Talk): Press to silence the vehicle
speakers only. Press again to turn the sound on.
For vehicles with Bluetooth or OnStar
®systems, press
and hold for longer than two seconds to interact with
those systems. See Bluetooth
®on page 4‑114and the
OnStar Owner's Guide for more information.
c(End): Press to reject an incoming call, or end a
current call.
SRCE (Source/Voice Recognition): Press to switch
between the radio, CD, and for vehicles with, DVD, front
auxiliary, and rear auxiliary.
For vehicles with the navigation system, press and hold
this button for longer than one second to initiate voice
recognition. See “Voice Recognition” in the Navigation
System manual for more information.
¨(Seek): Press to go to the next radio station while in
AM, FM, or XM™.
For vehicles with or without a navigation system:
Press
¨to go to the next track or chapter while
sourced to the CD or DVD slot.
Press
¨to select a track or a folder when navigating
folders on an iPod or USB device.
4-137
For vehicles with a navigation system:1. Press and hold
¨until a beep is heard, to place
the radio into SCAN mode, a station will play for
five seconds before moving to the next station.
2. To stop the SCAN function, press
¨again.
While listening to a CD/DVD, press and hold
¨to
quickly move forward through the tracks. Release to
stop on the desired track.
+
e−e(Volume): Press to increase or to decrease
the volume.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power
levels during the day, and then reduce these levels
during the night. Static can also occur when things like
storms and power lines interfere with radio reception.
When this happens, try reducing the treble on the radio.
FM Stereo
FM signals only reach about 10 to 40 miles
(16 to 65 km). Although the radio has a built-in electronic
circuit that automatically works to reduce interference,
some static can occur, especially around tall buildings
or hills, causing the sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives digital radio reception
from coast-to-coast in the 48 contiguous United States,
and in Canada. Just as with FM, tall buildings or hills
can interfere with satellite radio signals, causing the
sound to fade in and out. In addition, traveling or
standing under heavy foliage, bridges, garages,
or tunnels may cause loss of the XM signal for a period
of time.
4-138
Section 8 Customer Assistance Information
Customer Assistance and Information. . . . . . . . . . . 8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-6
GM Mobility Reimbursement Program . . . . . . . . . . . 8-7
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-7
Scheduling Service Appointments . . . . . . . . . . . . . 8-10
Courtesy Transportation Program . . . . . . . . . . . . . . 8-10
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 8-12 Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . . 8-15
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Reporting Safety Defects to General Motors . . . 8-16
Service Publications Ordering Information . . . . . 8-16
Vehicle Data Recording and Privacy . . . . . . . . . . . . . 8-18
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
OnStar
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Radio Frequency Identification (RFID) . . . . . . . . . 8-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-19
8-1