2010 CHEVROLET SUBURBAN service schedule

Maintenance Schedule
Introduction
Notice:Maintenance intervals, checks, inspections,
recommended fluids, and lubricants are necessary
to keep this vehicle in good working condition.
Damage caused by failure to follow scheduled
maintenance might not be covered by the vehicle
warranty.
As the vehicle owner, you are responsible for the
scheduled maintenance in this section. We recommend
having your dealer perform these services. Proper
vehicle maintenance helps to keep the vehicle in good
working condition, improves fuel economy, and reduces
vehicle emissions for better air quality.
Because of all the different ways people use vehicles,
maintenance needs vary. The vehicle might need
more frequent checks and services. Please read the
information under Scheduled Maintenance. To keep the
vehicle in good condition, see your dealer. The maintenance schedule is for vehicles that:
.carry passengers and cargo within recommended
limits on the Tire and Loading Information label.
See
Loading the Vehicle on page 5‑29.
.are driven on reasonable road surfaces within legal
driving limits.
.are driven off‐road in the recommended manner.
SeeOff-Road Driving on page 5‑11.
.use the recommended fuel. See Gasoline Octaneon page 6‑7.
{WARNING:
Performing maintenance work on a vehicle can be
dangerous. In trying to do some jobs, you can be
seriously injured. Do your own maintenance work
only if you have the required know-how and the
proper tools and equipment for the job. If you
have any doubt, see your dealer to have a
qualified technician do the work. See Doing Your
Own Service Work on page 6‑5.
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At your dealer, you can be certain that you will receive
the highest level of service available. Your dealer has
specially trained service technicians, uses genuine
replacement parts, as well as, up to date tools and
equipment to ensure fast and accurate diagnostics.
The proper replacement parts, fluids, and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 7‑12andMaintenance Replacement Partson
page 7‑14. We recommend the use of genuine parts
from your dealer.
Rotation of New Tires
To maintain ride, handling, and performance of the
vehicle, it is important that the first rotation service for
new tires be performed when they have 8 000 to
13 000 km (5,000 to 8,000 miles). See Tire Inspection
and Rotation on page 6‑78.
Scheduled Maintenance
When the Change Engine Oil Soon
Message Displays
Change engine oil and filter. See Engine Oilon
page 6‑17. An Emission Control Service.
When the Change Engine Oil Soon message displays,
service is required for the vehicle as soon as possible,
within the next 1 000 km/600 miles. If driving under the
best conditions, the engine oil life system might not
indicate the need for vehicle service for more than a
year. The engine oil and filter must be changed at least
once a year and the oil life system must be reset. Your
dealer has trained service technicians who will perform
this work and reset the system. If the engine oil life
system is reset accidentally, service the vehicle within
5 000 km/3,000 miles since the last service. Reset the
oil life system whenever the oil is changed. See Engine
Oil Life System on page 6‑20.
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Scheduled Maintenance
ServiceMaintenanceIMaintenance II
Change engine oil and filter. Reset oil life system. ••
Engine coolant level check. ••
Windshield washer fluid level check. ••
Tire inflation pressures check. ••
Tire wear inspection. ••
Rotate tires. ••
Fluids visual leak check. ••
Engine air cleaner filter inspection (vehicles driven in dusty conditions only). ••
Brake system inspection. ••
Steering and suspension inspection. •
Chassis components lubrication. •
Engine cooling system inspection. •
Windshield wiper blades inspection. •
Body components lubrication. •
Restraint system components check. •
Automatic transmission fluid level check. •
Four‐wheel drive only: Transfer case fluid level check. •
Engine air cleaner filter inspection (vehicles not driven in dusty conditions). •
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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By
Services Performed
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Online Owner Center
Online Owner Center (U.S.)—
www.gmownercenter.com/chevrolet
Information and services customized for your specific
vehicle —all in one convenient place.
.Digital owner manual, warranty information,
and more
.Online service and maintenance records
.Find Chevrolet dealers for service nationwide
.Exclusive privileges and offers
.Recall notices for your specific vehicle
.OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Chevrolet —www.chevrolet.com
Chevrolet Merchandise —www.chevymall.com
Help Center —www.chevrolet.com/helpcenter
.FAQ
.Contact Us
My GM Canada (Canada) —www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
.My Showroom: Find and save information on
vehicles and current offers in your area.
.My Dealers/Retailers: Save details such as
address and phone number for each of your
preferred GM dealers/retailers.
.My Driveway: Access quick links to parts and
service estimates, check trade-in values,
or schedule a service appointment by adding the
vehicles you own to your driveway profile.
.My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
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Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer and request an appointment. By scheduling
a service appointment and advising your service
consultant of your transportation needs, your dealer can
help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/
retailer, let them know this, and ask for instructions.
If the dealer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation Program
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty (Base Warranty
Coverage period in Canada) and extended powertrain,
and hybrid specific warranty in both the U.S. and
Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled“Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
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Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait, GM
helps to minimize your inconvenience by providing
several transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you
with shuttle service to get you to your destination
with minimal interruption of your daily schedule. This
includes one‐way or round trip shuttle service within
reasonable time and distance parameters of the
dealer's area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
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Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request an
order form, specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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