2010 CHEVROLET EXPRESS service schedule

At your General Motors dealer/retailer, you can be
certain that you will receive the highest level of service
available. Your dealer /retailer has specially trained
service technicians, uses genuine GM replacement
parts, as well as, up to date tools and equipment
to ensure fast and accurate diagnostics.
The proper replacement parts, fluids, and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 7-12andMaintenance Replacement Parts
on page 7-14. We recommend the use of genuine parts
from your dealer/retailer.
Rotation of New Tires
To maintain ride, handling, and performance of the
vehicle, it is important that the first rotation service
for new tires be performed when they have 8 000 to
13 000 km (5,000 to 8,000 miles). SeeTire Inspection
and Rotation on page 6-75.
Scheduled Maintenance
When the Change Engine Oil Soon
Message Displays
Change engine oil and filter. SeeEngine Oil on
page 6-15.An Emission Control Service.
When the Change Engine Oil Soon message displays,
service is required for the vehicle as soon as possible,
within the next 1 000 km/600 miles. If driving under the
best conditions, the engine oil life system might not
indicate the need for vehicle service for more than a year.
The engine oil and filter must be changed at least once a
year and the oil life system must be reset. Your dealer/
retailer has trained service technicians who will perform
this work and reset the system. If the engine oil life
system is reset accidentally, service the vehicle within
5 000 km/3,000 miles since the last service. Reset the oil
life system whenever the oil is changed. SeeEngine Oil
Life System on page 6-18.
7-3

Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and filter. Reset oil life system.••
Engine coolant level check.••
Windshield washer fluid level check.••
Tire inflation pressures check.••
Tire wear inspection.••
Rotate tires.••
Fluids visual leak check.••
Engine air cleaner filter inspection (vehicles driven in dusty conditions only).••
Brake system inspection.••
Chassis components lubrication.•
Steering and suspension inspection.•
Engine cooling system inspection.•
Windshield wiper blades inspection.•
Body components lubrication.•
Restraint system components check.•
Automatic transmission fluid level check.•
All-wheel drive only: Transfer case fluid level check.•
Engine air cleaner filter inspection (vehicles not driven in dusty conditions).•
Shields inspection.•
7-9

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Services Performed
7-16

Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/chevrolet
Information and services customized for your specific
vehicle — all in one convenient place.
•Digital owner manual, warranty information,
and more
•Online service and maintenance records
•Find Chevrolet dealers for service nationwide
•Exclusive privileges and offers
•Recall notices for your specific vehicle
•OnStar®and GM Cardmember Services Earnings
summaries
Other Helpful Links:
Chevrolet — www.chevrolet.com
Chevrolet Merchandise — www.chevymall.com
Help Center — www.chevrolet.com/helpcenter
•FAQ
•Contact Us
My GM Canada (Canada) — www.gm.ca
My GM Canada is a password-protected section of
www.gm.ca where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to:
•My Showroom: Find and save information on
vehicles and current offers in your area.
•My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM
dealers/retailers.
•My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway profile.
•My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
8-5

•Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
•Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
8-10

Courtesy Transportation Program
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the New Vehicle Limited Warranty (Base Warranty
Coverage period in Canada) and extended powertrain,
and hybrid specific warranty in both the U.S. and
Canada.
The Courtesy transportation program is no longer
available for cutaway vehicles.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with each
new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while
you wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you
with shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
8-11

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
8-17

Locks (cont.)
Lockout Protection.......................................3-12
Power Door ................................................3-10
Programmable Automatic Door Locks.............3-10
Rear Door Security Locks.............................3-11
Loss of Control...............................................5-10
Lower Anchors and Tethers for Children.............2-42
M
Maintenance Schedule
Maintenance Record....................................7-16
Maintenance Replacement Parts....................7-14
Owner Checks and Services.........................7-10
Recommended Fluids and Lubricants.............7-12
Scheduled Maintenance................................. 7-3
Malfunction Indicator Lamp...............................4-30
Manual Seats................................................... 2-2
Manual Windows............................................3-16
Message
DIC Warnings and Messages........................4-44
Mirrors
Manual Rearview.........................................3-42
Outside Convex Mirror.................................3-43
Outside Heated Mirrors................................3-44Mirrors (cont.)
Outside Manual Mirrors................................3-42
Outside Power Mirrors..................................3-43
Outside Towing Mirrors.................................3-42
MP3 .............................................................4-72
N
Navigation System, Privacy..............................8-20
New Vehicle Break-In......................................3-22
Noise Control System, Tampering......................6-51
O
Odometer......................................................4-22
Trip ...........................................................4-22
Off-Road
Recovery....................................................5-10
Oil
Engine.......................................................6-15
Engine Oil Life System.................................6-18
Pressure Gage............................................4-33
Pressure Light.............................................4-34
Older Children, Restraints................................2-30
Online Owner Center........................................ 8-5
8