2010 CADILLAC ESCALADE emergency towing

Overheated Engine Protection
Operating Mode
If an overheated engine condition exists and theENGINE POWER IS REDUCED message is displayed,an overheat protection mode which alternates firinggroups of cylinders helps prevent engine damage. Inthis mode, you will notice a loss in power and engineperformance. This operating mode allows the vehicle tobe driven to a safe place in an emergency. Drivingextended miles (km) and/or towing a trailer in theoverheat protection mode should be avoided.
Notice:After driving in the overheated engineprotection operating mode, to avoid engine damage,allow the engine to cool before attempting anyrepair. The engine oil will be severely degraded.Repair the cause of coolant loss, change the oil andreset the oil life system. SeeEngine Oilonpage 7!17.
Engine Fan Noise
The vehicle has electric cooling fans. You might hearthe fans spinning at low speed during most everydaydriving. The fans can turn off if no cooling is required.Under heavy vehicle loading, trailer towing, and/or highoutside temperatures, or if you are operating the airconditioning system, the fans can change to high speedand you might hear an increase in fan noise. This isnormal and indicates that the cooling system isfunctioning properly. The fans change to low speedwhen additional cooling is no longer required.
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Cadillac Technician Roadside Service
(U.S. only)
Cadillac's exceptional Roadside Service is morethan an auto club or towing service. It provides everyCadillac owner in the United States with the advantageof contacting a Cadillac advisor and, where available, aCadillac trained dealer technician who can provideon-site service.
A dealer technician will travel to your location withina 30 mile radius of a participating Cadillac dealership.If beyond this radius, we will arrange to have yourcar towed to the nearest Cadillac dealership. Eachtechnician travels with a specially equipped servicevehicle complete with the necessary Cadillac parts andtools required to handle most roadside repairs.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting or changing of snow tires,chains, or other traction devices.
.Towing or services for vehicles driven on anon-public road or highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery:Reimbursement is approximately$5 Canadian. Diesel fuel delivery may berestricted. Propane and other fuels are notprovided through this service.
.Lock-Out Service:Vehicle registrationis required.
.Trip Routing Service:Limit of six requestsper year.
.Trip Interruption Benefits and Assistance:Pre-authorization, original detailed receipts, and acopy of the repair orders are required. Onceauthorization has been received, the RoadsideAssistance advisor will help you makearrangements and explain how to receive payment.
.Alternative Service:If assistance cannot beprovided right away, the Roadside Assistanceadvisor may give you permission to get localemergency road service. You will receive payment,up to $100, after sending the original receipt toRoadside Assistance. Mechanical failures may becovered, however any cost for parts and laborfor repairs not covered by the warranty are theowner responsibility.
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Repair Facility
GM also recommends that you choose a collision repairfacility that meets your needs before you ever needcollision repairs. Your GM dealer/retailer may have acollision repair center with GM-trained technicians andstate of the art equipment, or be able to recommend acollision repair center that has GM-trained techniciansand comparable equipment.
Insuring Your Vehicle
Protect your investment in your GM vehicle withcomprehensive and collision insurance coverage.There are significant differences in the quality ofcoverage afforded by various insurance policy terms.Many insurance policies provide reduced protection toyour GM vehicle by limiting compensation for damagerepairs by using aftermarket collision parts. Someinsurance companies will not specify aftermarketcollision parts. When purchasing insurance, werecommend that you assure your vehicle will berepaired with GM original equipment collision parts.
If such insurance coverage is not available from yourcurrent insurance carrier, consider switching to anotherinsurance carrier.
If your vehicle is leased, the leasing company mayrequire you to have insurance that assures repairs withGenuine GM Original Equipment Manufacturer (OEM)parts or Genuine Manufacturer replacement parts. Readyour lease carefully, as you may be charged at the endof your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call emergency services forhelp. Do not leave the scene of a crash until all mattershave been taken care of. Move the vehicle only if itsposition puts you in danger, or you are instructed tomove it by a police officer.
Give only the necessary information to police and otherparties involved in the crash.
For emergency towing seeRoadside Serviceonp a g e 9!8
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