2010 CADILLAC ESCALADE EXT mileage

You may notice during cooler conditions that the low tire
pressure warning light will appear when the vehicle is
first started and then turn off as you drive. This may be
an early indicator that your tire pressures are getting
low and the tires need to be inflated to the proper
pressure.
Note:The Tire Pressure Monitor can alert you about
low tire pressure, but it does not replace normal monthly
tire maintenance. It is the driver ’s responsibility to
maintain correct tire pressures.
See Tire Pressure Monitor System
on page 7‑66and
Tire Pressure Monitor Operation on page 7‑67.
Engine Oil Life System
The engine oil life system calculates engine oil life
based on vehicle use and displays a DIC message
when it is necessary to change the engine oil and filter.
The oil life system should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Display the OIL LIFE REMAINING on the DIC.
2. Press and hold the SET/RESET button on the DIC for more than five seconds. The oil life will change
to 100%.
See Engine Oil Life System on page 7‑18.
Fuel E85 (85% Ethanol)
This vehicle has a yellow fuel cap and can use either
unleaded gasoline or ethanol fuel containing up to 85%
ethanol (E85). See Gasoline Octane
on page 7‑7and
Fuel E85 (85% Ethanol) on page 7‑8.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods of time.
.When road and weather conditions are
appropriate, use cruise control, if equipped.
.Always follow posted speed limits or drive more
slowly when conditions require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same TPC
Spec number molded into the tire's sidewall near
the size.
.Follow recommended scheduled maintenance.
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Speedometer and Odometer
The speedometer shows the vehicle's speed in both
miles per hour (mph) and kilometers per hour (km/h).
The odometer works together with the Driver
Information Center (DIC). Press the Trip/Fuel button on
the instrument panel cluster to check the odometer
mileage while the vehicle is not running. See
“Odometer”underDIC Operation and Displays
on
page 4‑40for more information.
If the vehicle ever needs a new odometer installed, the
new one will be set to the correct mileage total of the
old odometer.
Trip Odometer
The trip odometer can show how far the vehicle has
been driven since the trip odometer was last set to zero.
For more information see “Trip Odometer”underDIC
Operation and Displays on page 4‑40.
Tachometer
The tachometer displays the engine speed in
revolutions per minute (rpm).
Safety Belt Reminders
Driver Safety Belt Reminder Light
When the engine is started, a chime sounds for several
seconds to remind a driver to fasten the safety belt,
unless the driver safety belt is already buckled.
The safety belt light
flashes for several
seconds, then comes on
solid for several more.
This chime and light sequence are repeated if the driver
remains unbuckled and the vehicle is in motion. If the
driver safety belt is already buckled, neither the chime
nor the light comes on.
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This vehicle has an airbag system. Before attempting to
do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 2‑64.
Keep a record with all parts receipts and list the
mileage and the date of any service work performed.
See Maintenance Record on page 8‑14.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect
the airflow around it. This can cause wind noise and
can affect fuel economy and windshield washer
performance. Check with your dealer/retailer before
adding equipment to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of
the proper maintenance of this vehicle. To help keep
the engine clean and maintain optimum vehicle
performance, we recommend the use of gasoline
advertised as TOP TIER Detergent Gasoline. Look for the TOP TIER label on the fuel pump to ensure
gasoline meets enhanced detergency standards
developed by auto companies. A list of marketers
providing TOP TIER Detergent Gasoline can be found
at www.toptiergas.com.
This vehicle can use either unleaded gasoline or
ethanol fuel containing up to 85% ethanol (E85).
See
Gasoline Octane
on page 7‑7andFuel E85
(85% Ethanol) on page 7‑8.
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Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are
all that is needed for good performance and engine
protection.
Engine oil system flushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system must
be reset every time the oil is changed.When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE ENGINE OIL SOON message comes on.
See
DIC Warnings and Messages
on page 4‑48.
Change the oil as soon as possible within the next
600 miles (1 000 km). It is possible that, if driving under
the best conditions, the oil life system might not indicate
that an oil change is necessary for over a year.
However, the engine oil and filter must be changed at
least once a year and at this time the system must be
reset. Your dealer/retailer has trained service people
who will perform this work using genuine parts and
reset the system. It is also important to check the oil
regularly and keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system
whenever the oil is changed.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE :Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager. STEP TWO :
If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer's facility. That is why
we suggest following Step One first.
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STEP THREE (U.S. Owners) :Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you can file
with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited
Warranty. Although you may be required to resort to this
informal dispute resolution program prior to filing a court
action, use of the program is free of charge and your
case will generally be heard within 40 days. If you do
not agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you. You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.
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Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by providing
several transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service
Participating dealers can provide shuttle service to get
you to your destination with minimal interruption of your
daily schedule. This includes one-way or round trip
shuttle service to a destination up to 10 miles (16 km)
from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and public
transportation is used instead of the dealer's shuttle
service, the expense must be supported by original
receipts and can only be up to the maximum amount
allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair.
If you obtain a rental vehicle on your own, please see
your dealer for the maximum number of days allowed
and the allowance per rental day. Rental reimbursement
must be supported by original receipts. This requires
that you sign and complete a rental agreement and
meet state, local, and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies, usage
fees, excessive mileage, or rental usage beyond the
completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
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