10-36 Vehicle Care
FusesUsage
HVAC Heating,
Ventilation and
Air Conditioning
INADV/
PWR/LED Inadvertent
Power LED
INFOTMNT Infotainment
LT/TRN/SIG Driver Side Turn
Signal
MSM Memory Seat
Module
PDM Power Mirrors,
Liftgate Release
PWR MODE Power Mode
PWR/MIR Power Mirrors RDO Radio
REAR WPR Rear Wiper
RT/TRN/SIG Passenger Side
Turn Signal
SPARE Spare
STR/WHL/ ILLUM Steering Wheel
Illumination
Relay Side Relays Usage
LT/PWR/ SEAT Driver Side Power
Seat Relay
RT/PWR/ SEAT Passenger Side
Power Seat Relay
PWR/WNDW Power Windows
Relay
PWR/
COLUMN Power Steering
Column Relay
L/GATE Liftgate Relay
LCK Power Lock Relay
REAR/WSW Rear Window
Washer Relay
UNLCK Power Unlock
Relay
Vehicle Care 10-45
How to Check
Use a good quality pocket-type
gage to check tire pressure.
You cannot tell if your tires are
properly inflated simply by
looking at them. Radial tires may
look properly inflated even when
they are under-inflated. Check
the tire's inflation pressure when
the tires are cold. Cold means
your vehicle has been sitting for
at least three hours or driven no
more than 1.6 km (1 mile).
Remove the valve cap from the
tire valve stem. Press the tire
gage firmly onto the valve to get
a pressure measurement. If the
cold tire inflation pressure
matches the recommended
pressure on the Tire and
Loading Information label, no
further adjustment is necessary.
If the inflation pressure is low,
add air until you reach the
recommended amount.If you overfill the tire, release air
by pushing on the metal stem in
the center of the tire valve.
Re-check the tire pressure with
the tire gage.
Be sure to put the valve caps
back on the valve stems. They
help prevent leaks by keeping
out dirt and moisture.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your vehicle's
tires and transmit tire pressure
readings to a receiver located in the
vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
10-46 Vehicle Care
Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not
be able to detect or signal low
tire pressure as intended.TPMS malfunctions may occur for a
variety of reasons, including the
installation of replacement or
alternate tires or wheels on the
vehicle that prevent the TPMS from
functioning properly. Always check
the TPMS malfunction telltale after
replacing one or more tires or
wheels on your vehicle to ensure
that the replacement or alternate
tires and wheels allow the TPMS to
continue to function properly.
See
Tire Pressure Monitor
Operation
on page 10‑46for
additional information.
Federal Communications
Commission (FCC) and
Industry and Science Canada
See Radio Frequency Statementon
page 13‑16for information
regarding Part 15 of the Federal
Communications Commission (FCC)
Rules and RSS-210/211 of Industry
and Science Canada.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly, if the vehicle
has one. The TPMS sensors
monitor the air pressure in the
vehicle's tires and transmits the tire
pressure readings to a receiver
located in the vehicle.
When a low tire pressure condition
is detected, the TPMS illuminates
the low tire pressure warning light
located on the instrument panel
cluster.
10-48 Vehicle Care
TPMS Malfunction Light and
Message
The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire warning light flashes for
about one minute and then stays on
for the remainder of the ignition
cycle. A DIC warning message is
also displayed. The low tire warning
light and DIC warning message
come on at each ignition cycle until
the problem is corrected. Some of
the conditions that can cause the
malfunction light and DIC message
to come on are:
.One of the road tires has been
replaced with the spare tire,
if your vehicle has one. The
spare tire does not have a
TPMS sensor. The TPMS
malfunction light and DIC
message should go off once you
re-install the road tire containing
the TPMS sensor.
.The TPMS sensor matching
process was started but not
completed or not completed
successfully after rotating the
vehicle's tires. The DIC message
and TPMS malfunction light
should go off once the TPMS
sensor matching process is
performed successfully. See
“TPMS Sensor Matching
Process”later in this section.
.One or more TPMS sensors are
missing or damaged. The DIC
message and the TPMS
malfunction light should go off
when the TPMS sensors are
installed and the sensor
matching process is performed
successfully. See your dealer/
retailer for service.
.Replacement tires or wheels do
not match your vehicle's original
equipment tires or wheels. Tires
and wheels other than those
recommended for your vehicle
could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10‑52.
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer/retailer
for service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. Any time you
rotate your vehicle's tires or replace
one or more of the TPMS sensors,
the identification codes will need to
be matched to the new tire/wheel
position. The sensors are matched
to the tire/wheel positions in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire using a TPMS diagnostic tool.
See your dealer/retailer for service.
Vehicle Care 10-81
Jump Starting
If the vehicle's battery has run
down, you may want to use another
vehicle and some jumper cables to
start your vehicle. Be sure to use
the following steps to do it safely.
{WARNING
Batteries can hurt you. They can
be dangerous because:
.They contain acid that can
burn you.
.They contain gas that can
explode or ignite.
.They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Notice: Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty. Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must
have a 12-volt battery with a
negative ground system.
Notice: If the other vehicle's
system is not a 12-volt system
with a negative ground, both
vehicles can be damaged. Only
use vehicles with 12-volt systems
with negative grounds to jump
start your vehicle.
2. Get the vehicles close enough
so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
If one of the vehicles is a
four-wheel-drive vehicle, be sure
the transfer case is not in
Neutral.
Notice: If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
3. Turn off the ignition on both vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all lamps that are not
needed. This will avoid sparks
and help save both batteries.
And it could save the radio!
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-15
Navigation System . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of your vehicle will be
resolved by your GM dealer's sales
or service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 13-15
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
13-16 Customer Information
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
Rules and with RSS-210/211 of
Industry and Science Canada.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.