2010 BUICK ENCLAVE towing

10-20 Vehicle Care
If the overheat warning is displayed
with no sign of steam:
1. Turn the air conditioning off.
2. Turn the heater on to the highesttemperature and to the highest
fan speed. Open the windows as
necessary.
3. If in a traffic jam, shift to N (Neutral), otherwise, shift to
the highest gear while
driving —D (Drive) or L (Low).
If the temperature overheat gage is
no longer in the overheat zone or an
overheat warning no longer
displays, the vehicle can be driven.
Continue to drive the vehicle slow
for about 10 minutes. Keep a safe
vehicle distance from the car in front
of you. If the warning does not come
back on, continue to drive normally.
If the warning continues, pull over,
stop, and park the vehicle
right away. If there is no sign of steam, idle the
engine for three minutes while
parked. If the warning is still
displayed, turn off the engine until it
cools down. Also, see
“Overheated
Engine Protection Operating Mode”
next in this section.
Overheated Engine
Protection
Operating Mode
This emergency operating mode lets
the vehicle be driven to a safe place
in an emergency situation. If an
overheated engine condition exists,
an overheat protection mode which
alternates firing groups of cylinders
helps prevent engine damage. In
this mode, there is a significant loss
in power and engine performance.
The temperature gage indicates an
overheat condition exists. Driving
extended distances and/or towing a
trailer in the overheat protection
mode should be avoided. Notice:
After driving in the
overheated engine protection
operating mode, to avoid engine
damage, allow the engine to cool
before attempting any repair. The
engine oil will be severely
degraded. Repair the cause of
coolant loss, change the oil and
reset the oil life system. See
Engine Oil on page 10‑8.
Power Steering Fluid
The power steering fluid reservoir is
located under the engine cover on
the passenger side of the vehicle.
See Engine Compartment Overview
on page 10‑6for reservoir location.

Vehicle Care 10-85
Towing
Towing the Vehicle
To avoid damage, the disabled
vehicle should be towed with all four
wheels off the ground. Consult your
dealer/retailer or a professional
towing service if the disabled
vehicle must be towed.
To tow the vehicle behind another
vehicle for recreational
purposes—such as behind a
motorhome, see Recreational
Vehicle Towing following.
Recreational Vehicle
Towing
Recreational vehicle towing
means towing the vehicle behind
another vehicle –such as behind a
motorhome. The two most common
types of recreational vehicle towing
are known as dinghy towing and
dolly towing. Dinghy towing is
towing the vehicle with all four
wheels on the ground. Dolly towing
is towing the vehicle with two
wheels on the ground and two
wheels up on a device known as
a dolly. Here are some important things to
consider before recreational vehicle
towing:.What is the towing capacity
of the towing vehicle?
Be sure to read the tow
vehicle manufacturer's
recommendations.
.What is the distance that will be
travelled? Some vehicles have
restrictions on how far and how
long they can tow.
.Is the proper towing equipment
going to be used? See your
dealer/retailer or trailering
professional for additional
advice and equipment
recommendations.
.Is the vehicle ready to be
towed? Just as preparing the
vehicle for a long trip, make sure
the vehicle is prepared to be
towed.

10-86 Vehicle Care
Dinghy Towing
If the vehicle is front-wheel-drive, it
can be dinghy towed from the front.
These vehicles may also be towed
by putting the front wheels on a
dolly. See“Dolly Towing” later in this
section.
If the vehicle is all-wheel-drive, it
can be dinghy towed from the front.
These vehicles can also be towed
by placing them on a platform trailer
with all four wheels off of the
ground. These vehicles cannot be
towed using a dolly. For vehicles being dinghy towed,
the vehicle should be run at the
beginning of each day and at each
RV fuel stop for about five minutes.
This will ensure proper lubrication of
transmission components. Re-install
the fuse to start the vehicle.
To tow the vehicle from the front
with all four wheels on the ground:
1. Position the vehicle to be towed,
shift the transmission to
P (Park), and turn the ignition to
LOCK/OFF.
2. Secure the vehicle to the towing vehicle.
3. Set the parking brake.
4. Turn the ignition to ACC/ ACCESSORY.
5. Shift the transmission to N (Neutral). 6. To prevent the battery from
draining while the vehicle is
being towed, remove the 50 amp
BATT1 fuse from the underhood
fuse block and store in a safe
location. See Engine
Compartment Fuse Block
on
page 10‑31.
7. Release the parking brake.
Notice: If the vehicle is towed
without performing each of the
steps listed under “Dinghy
Towing,” the automatic
transmission could be damaged.
Be sure to follow all steps of the
dinghy towing procedure prior to
and after towing the vehicle.
Notice: If 105 km/h (65 mph) is
exceeded while towing the
vehicle, it could be damaged.
Never exceed 105 km/h (65 mph)
while towing the vehicle.

Vehicle Care 10-87
Once the destination is reached:
1. Set the parking brake.
2. Reinstall the 50 amp BATT1 fuseto the underhood fuse block.
3. Shift the transmission to P (Park), turn the ignition to
LOCK/OFF and remove the key
from the ignition.
4. Disconnect the vehicle from the towing vehicle.
Notice: Do not tow a vehicle with
the front drive wheels on the
ground if one of the front tires is
a compact spare tire. Towing with
two different tire sizes on the
front of the vehicle can cause
severe damage to the
transmission.Dolly Towing
(All-Wheel-Drive Vehicles)
All-wheel-drive vehicles must not be
towed with two wheels on the
ground. To properly tow these
vehicles, they should be placed on
a platform trailer with all four wheels
off of the ground or dinghy towed
from the front.
Dolly Towing
(Front-Wheel-Drive
Vehicles Only)
To tow a front-wheel-drive vehicle
from the front with two wheels on
the ground:
1. Put the front wheels on a dolly.
2. Move the shift lever to P (Park).
3. Set the parking brake.

10-88 Vehicle Care
4. Clamp the steering wheel in astraight-ahead position with a
clamping device designed for
towing.
5. Remove the key from the ignition.
6. Secure the vehicle to the dolly.
7. Release the parking brake.
Towing the Vehicle From
the Rear
Notice: Towing the vehicle from
the rear could damage it. Also,
repairs would not be covered by
the vehicle warranty. Never have
the vehicle towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Cleaning Exterior Lamps/
Lenses
Use only lukewarm or cold water, a
soft cloth and a car washing soap to
clean exterior lamps and lenses.
Follow instructions under “Washing
the Vehicle” later in this section.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from your
dealer/retailer.
If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint finish.

Service and Maintenance 11-5
First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. See Engine Air
Cleaner/Filter on page 10‑12.
.Automatic transmission fluid
change (severe service) for
vehicles mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service. See
Automatic Transmission Fluid
on
page 10‑11.
.All-wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing a
trailer, or used for taxi, police,
or delivery service. During any
maintenance, if a power washer
is used to clean mud and dirt
from the underbody, care should
be taken to not directly spray
the transfer case output seals. High pressure water can
overcome the seals and
contaminate the transfer case
fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
First Engine Oil Change After
Every 160 000 km/100,000 Miles
.Automatic transmission fluid
change (normal service). See
Automatic Transmission Fluid
on
page 10‑11.
.Spark plug replacement and
spark plug wires inspection. An
Emission Control Service.
.All-wheel drive only: Transfer
case fluid change (normal
service). During any
maintenance, if a power washer
is used to clean mud and dirt
from the underbody, care should
be taken to not directly spray
the transfer case output seals. High pressure water can
overcome the seals and
contaminate the transfer case
fluid. Contaminated fluid will
decrease the life of the transfer
case and should be replaced.
First Engine Oil Change After
Every 240 000 km/150,000 Miles
.Engine cooling system drain,
flush, and refill, cooling system
and cap pressure check, and
cleaning of outside of radiator
and air conditioning condenser
(or every 5 years, whichever
occurs first). See Cooling
System
on page 10‑14. An
Emission Control Service.
.Engine accessory drive belt
inspection for fraying, excessive
cracks, or obvious damage and
replacement, if needed. An
Emission Control Service.

Customer Information 13-7
.Emergency Tow From a Public
Road or Highway:Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service is
provided to change a flat tire
with the spare tire. The spare
tire, if equipped, must be in good
condition and properly inflated.
It is the owner's responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service is
provided to jump start a dead
battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
six request limit per year.
Additional travel information is
also available. Allow three
weeks for delivery.
.Trip Interruption Benefits and
Assistance: Must be over
250 kilometres from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
.Alternative Service:
If assistance cannot be provided
right away, the Roadside
Assistance advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

Customer Information 13-11
Insuring Your Vehicle
Protect your investment in your GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation
for damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you assure your
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that assures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
What
Will You See After an Airbag
Inflates? on page 3‑35. Gather the following information:
.Driver's name, address, phone
number
.Driver's license number
.Owner's name, address, phone
number
.Vehicle license plate
.Vehicle make, model and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 3‑35.