2010 BUICK ENCLAVE navigation system

Infotainment System 7-19
.If the pause icon is showing on
display, the system is in
playback mode.
.If the DVD screen is off, press
the play button to turn the
screen on.
Some DVDs begin playing after the
previews have finished, although
there could be a delay of up to
30 seconds. If the DVD does not
begin playing the movie
automatically, press the softkey
under the play/pause icon displayed
on the radio. If the DVD still does
not play, refer to the on-screen
instructions, if available.
c(Stop): Press to stop playing,
rewinding, or fast forwarding a DVD.
r(Enter): Press to select the
choices that are highlighted in
any menu.
y(Menu): Press to access the
DVD menu. The DVD menu is
different on every DVD. Use the
softkeys under the navigation
arrows to navigate the cursor
through the DVD menu. After making a selection press this
button. This button only operates
when using a DVD.
Nav (Navigate):
Press to display
directional arrows for navigating
through the menus.
q(Return): Press to exit the
current active menu and return to
the previous menu. This button
operates only when a DVD is
playing and a menu is active.
DVD-A (Audio) Display Buttons
Once a DVD-A is inserted, the radio
display menu shows several icons.
Press the softkeys under any icon
during DVD playback. See the icon
list below for more information.
The rear seat operator can navigate
the DVD-A menus and controls
through the remote control. See
“Remote Control”, under Rear Seat
Entertainment (RSE) System
on
page 7‑34for more information.
The Video Screen does not
automatically power on when the
DVD-A is inserted into the DVD slot. It must be manually turned on by
the rear seat occupant through the
remote control power button.
r/j(Play/Pause):
Press either
the play or pause icon displayed on
the radio system, to toggle between
pausing or restarting playback of
a DVD.
.If the forward arrow is showing
on display, the system is in
pause mode.
.If the pause icon is showing on
display, the system is in
playback mode.
qGroupr: Press to cycle
through musical groupings on the
DVD-A disc.
Nav (Navigate): Press to display
directional arrows for navigating
through the menus.
e(Audio Stream): Press to cycle
through audio stream formats
located on the DVD-A disc. The
video screen shows the audio
stream changing.

7-20 Infotainment System
Inserting a Disc
To play a disc, gently insert the disc,
with the label side up, into the
loading slot. The DVD player might
not accept some paper labeled
media. The player starts loading the
disc into the system and shows
“Loading Disc”on the radio display.
At the same time, the radio displays
a softkey menu of option(s). Some
discs automatically play the movie
while others default to the softkey
menu display, which requires the
Play, Enter, or Navigation softkeys
to be pressed; either by the softkey
on the radio or by the rear seat
passenger using the remote control.
It may take up to 30 seconds for a
DVD to begin playing. Stopping and Resuming Playback
To stop playing a DVD without
turning off the system, do one of
the following:
.Presscon the remote control.
.Press the softkey under the
stop or the play/pause icons
displayed on the radio.
.If the radio head is sourced to
something other than DVD-V,
press the DVD/CD AUX button
to make DVD-V the active
source.
To resume DVD playback, do one of
the following:
.Pressr/jon the remote
control.
.Press the softkey under the play/
pause icon displayed on the
radio.
The DVD should resume play from
where it last stopped if the disc has
not been ejected and the stop
button has not been pressed twice
on the remote control. If the disc has been ejected or the stop button
has been pressed twice on the
remote control, the disc resumes
playing at the beginning of the disc.
Ejecting a Disc
Press
ZDVD on the radio to eject
the disc. If a disc is ejected from the
radio, but not removed, the radio
reloads the disc after a short period
of time. The disc is stored in the
radio. The radio does not resume
play of the disc automatically. If the
movie is reloaded and the RSA
system is sourced to the DVD, the
player begins to play again.
If loading and reading a DVD or CD
cannot be completed, and the disc
fails to eject, press and hold
Z
DVD for more than five seconds to
force the disc to eject.
DVD Error Messages
Player Error: This message
displays when there are disc load or
eject problems.

7-38 Infotainment System
The infrared receivers for the
wireless headphones and the
remote control are located at the
rear of the overhead console.
Notice:Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screen” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the overhead console and press the
desired button. Direct sunlight or
very bright light could affect the
ability of the RSE transmitter to
receive signals from the remote
control. If the remote control does
not seem to be working, the
batteries might need to be replaced.
See “Battery Replacement” later in
this section. Objects blocking the
line of sight could also affect the
function of the remote control. If a CD or DVD is in the Radio DVD
slot, the remote control
Obutton
can be used to turn on the video
screen display and start the disc.
The radio can also turn on the video
screen display. See Operation
on
page 7‑2for more information.
Notice: Storing the remote
control in a hot area or in direct
sunlight can damage it, and the
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the remote control stored in a
cool, dry place.
Remote Control Buttons
O(Power): Press to turn the
video screen on and off.
P(Illumination): Press to turn the
remote control backlight on. The
backlight automatically times out
after seven to ten seconds if no
other button is pressed while the
backlight is on.
v(Title): Press to return the DVD
to the main menu of the DVD. This
function could vary for each disc.
y(Main Menu): Press to access
the DVD menu. The DVD menu is
different on every DVD. Use the
navigation arrows to move the
cursor around the DVD menu. After
making a selection press the enter
button. This button only operates
when using a DVD.
n,q,p,o(Menu Navigation
Arrows): Use the arrow buttons to
navigate through a menu.
r(Enter): Press to select the
choice that is highlighted in
any menu.
z(Display Menu): Press to adjust
the brightness, screen display mode
(normal, full, or zoom), and display
the language menu.
q(Return): Press to exit the
current active menu and return to
the previous menu. This button
operates only when the display
menu or a DVD menu is active.

Driving and Operating 9-35
WARNING (Continued)
Your judged distances using the
screen will differ from actual
distances.
So if you do not use proper care
before backing up, you could hit a
vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has the
RVC system, always check
carefully before backing up by
checking behind and around the
vehicle.
Vehicles Without Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the key is in the ON/RUN position
and the driver shifts the vehicle into
R (Reverse), the video image
automatically appears on the inside
rear view mirror. Once the driver
shifts out of R (Reverse), the video
image automatically disappears
from the inside rear view mirror.
Turning the Rear Vision Camera
System Off or On
To turn off the rear vision camera
system, press and hold
z, located
on the inside rearview mirror, until
the left indicator light turns off. The
rear camera vision display is now
disabled. To turn the rear vision camera
system on again, press and
hold
zuntil the left indicator light
illuminates. The rear vision camera
system display is now enabled and
the display will appear in the mirror
normally.
Vehicles With Navigation
System
The rear vision camera system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle. When
the driver shifts the vehicle into
R (Reverse), the video image
automatically appears on the
navigation screen. Once the driver
shifts out of R (Reverse), the
navigation screen will go back to the
last screen that had been displayed,
after a delay.

9-36 Driving and Operating
Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the MENU button to enterthe configure menu options, then
press the MENU hard key to
select Display or touch the
Display screen button.
3. Select the Rear Camera Options screen button. The Rear Camera
Options screen displays.
4. Select the Video screen button.
When the Video screen button is
highlighted the RVC system
is on.
The delay that is received after
shifting out of R (Reverse) is
approximately 10 seconds.
The delay can be cancelled by
performing one of the following:
.Pressing a hard key on the
navigation system.
.Shifting in to P (Park).
.Reach a vehicle speed of
5 mph (8 km/h). There is a message on the rear
vision camera screen that states
“Check Surroundings for Safety”.
Adjusting the Brightness and
Contrast of the Screen
To adjust the brightness and
contrast of the screen, press the
MENU button while the rear vision
camera image is on the display.
Any adjustments made will only
affect the rear vision camera screen.
](Brightness) :
Touch the
+ (plus) or –(minus) screen buttons
to increase or decrease the
brightness of the screen.
_(Contrast) : Touch the + (plus)
or –(minus) screen buttons to
increase or decrease the contrast
of the screen.

Driving and Operating 9-37
Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the rear vision camera.
The Ultrasonic Rear Park Assist
(URPA) system must not be
disabled to use the caution symbols.
If URPA has been disabled and the
symbols have been turned on, the
Rear Parking Assist Symbols
Unavailable error message may
display. SeeUltrasonic Parking
Assist on page 9‑33.
The symbols appear when an object
has been detected by the URPA
system. The symbol may cover the
object when viewing the navigation
screen.
To turn the symbols on or off:
1. Make sure that URPA has not been disabled.
2. Shift into P (Park). 3. Press the MENU hard key to
enter the configure menu
options, then press the MENU
hard key repeatedly until Display
is selected or touch the Display
screen button.
4. Select the Rear Camera Options screen button. The Rear Camera
Options screen will display.
5. Touch the Symbols screen button. The screen button will be
highlighted when on.
Rear Vision Camera Error
Messages
Service Rear Vision Camera
System: This message can display
when the system is not receiving
information it requires from other
vehicle systems.
If any other problem occurs or if a
problem persists, see your dealer/
retailer.Rear Vision Camera Location
The camera is located above the
license plate.
The area displayed by the camera is
limited and does not display objects
that are close to either corner or
under the bumper. The area
displayed can vary depending on
vehicle orientation or road
conditions. The distance of the
image that appears on the screen
differs from the actual distance.

Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-15
Navigation System . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of your vehicle will be
resolved by your GM dealer's sales
or service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.

13-16 Customer Information
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
Rules and with RSS-210/211 of
Industry and Science Canada.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.