2010 BMW X5 XDRIVE 35D phone

Contacts
214 search is offered. A symbol indicates the stor-
age location of the contacts:
Displaying the detailed view*
Select the desired contact.
All fields that have been filled in for that contact
are displayed.
Selecting a contact as navigation
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone may contain
addresses that do not match the navigation
data contained in the vehicle and thus cannot
be used for destination guidance. In this case:
Manually correct the address.
Checking a destination address
An address that is to be used for destination
guidance must match the navigation data con-
tained in the vehicle. An address that is stored
on the mobile phone can be corrected to match
the navigation data.
1.Select the desired contact.
2.Open "Options".3."Check as destination"
4.Correct and store the address, if necessary.
After an address has been corrected, the con-
tact can be stored in the vehicle. The address is
not changed on the mobile phone.
Dialing phone numbers
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5."Store contact in "My contacts"""
If a contact from the mobile phone is edited, the
changes are not stored on the mobile phone. A
copy of the entry is stored in the vehicle, and
only this copy is displayed.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts".
SymbolStorage location
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a desti-
nation.
Mobile phone
*
ba8_e70ag.book Seite 214 Freitag, 5. Juni 2009 11:42 11

215
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW Sports Activity Vehicle Center.
After the BMW Assist system has been deacti-
vated, no BMW Assist service will be available.
The BMW Assist system can be reactivated by
a BMW Sports Activity Vehicle Center after a
new contract has been signed.
Requirements
>The installed BMW Assist system is logged
in on a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine the current position.
>To activate and update BMW Assist, a
GPS signal must be available.
>The BMW Assist service contract was
signed with your BMW Sports Activity Vehi-
cle Center or with the BMW Assist
Response Center. Enabling must have
been completed.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.>Automatic Collision Notification: under cer-
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW
Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle and
position data are transmitted in the process.
>Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
>TeleServices: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW Sports Activity Vehicle
Center, either automatically before a ser-
vice due date or when you request a BMW
service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
>You can also access the BMW Assist con-
cierge service via the Internet.
*
ba8_e70ag.book Seite 215 Freitag, 5. Juni 2009 11:42 11

BMW Assist
216
TeleServices*
TeleServices supports communication with
your BMW Sports Activity Vehicle Center.
>Data on the vehicle's service requirements
can be sent directly to the BMW Sports
Activity Vehicle Center. In this way, the
BMW Sports Activity Vehicle Center can
plan its work in advance. This shortens the
duration of the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The offer varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW concierge service. When an
information message is received, a list of the
received messages is displayed automatically.
Messages
SMS, BMW Concierge service messages and
My Info messages from the BMW Assist portal
are listed here, refer to Messages on page208.
Roadside assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or TeleServices
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
ba8_e70ag.book Seite 216 Freitag, 5. Juni 2009 11:42 11

219
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Vehicle equipped with BMW Assist or
BMW TeleServices
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleServices
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
You can send a request to your BMW Sports
Activity Vehicle Center to arrange a service
appointment. The Teleservice data is transmit-
ted during a Service Request. Your BMW
Sports Activity Vehicle Center will contact you.
Starting a Service Request
1."BMW Assist"
2."Service Request"3."Start service"
Automatic Service Request*
The Teleservice data necessary for servicing
the vehicle are automatically sent to your BMW
Sports Activity Vehicle Center prior to the ser-
vice deadline. The center will contact you and a
service appointment can be arranged.
You can check when the BMW Sports Activity
Vehicle Center was notified.
1."Vehicle Info"
2."Vehicle status"
3.Open "Options".
4."Last Service Request"
BMW Sports Activity Vehicle
Center*
Address and contact data of the BMW Sports
Activity Vehicle Center.
1."BMW Assist"
2."Your BMW center"
ba8_e70ag.book Seite 219 Freitag, 5. Juni 2009 11:42 11

Care
246
Care
Car-care products
For the cleaning and care of your vehicle, BMW
recommends using only products that BMW
has approved for this purpose.
Regular cleaning and care make a significant
contribution to retaining your BMW's value.
The BMW Sports Activity Vehicle Center will be
happy to consult you on products and services
for the cleaning and care of your BMW.
Genuine BMW Care Products are materi-
als tested, laboratory tested, and tested in
actual use. They offer optimum care and pro-
tection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents; they can damage your vehi-
cle.<
Cleaning agents can contain substances
that are dangerous or pose health risks.
You should therefore heed the warnings and
hazard indications on the packaging. Open the
doors or windows on your vehicle whenever
cleaning the interior. Make sure there is suffi-
cient ventilation in enclosed spaces. Use only
products that are formulated for vehicle clean-
ing.<
Exterior care
Washing your vehicle
In the winter months, it is especially
important to ensure that the vehicle is
washed on a regular basis. Otherwise, signifi-
cant soiling and road salt can cause damage to
the vehicle.<
After washing the vehicle, apply the
brakes briefly to dry them. Failure to do so
may lead to a reduction in braking efficiency and
also to corrosion of the brake rotors.<
Car washes
Give preference to cloth car washes.
Before driving into the car wash, make sure that
it is suitable for your BMW. Pay attention to the
following points:
>Dimensions of your vehicle, refer to
page269.
>If necessary, fold in exterior mirrors, refer to
page52.
>Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm, otherwise there is dan-
ger of damaging chassis parts.<
Preparations for driving into the car wash:
>Deactivate rain sensor
* to prevent
unwanted wiper activation.
>BMW X5: deactivate rear window wiper and
protect it from damage. Take appropriate
protective measures; inquiring with the car
wash operator as needed.
>Remove add-on parts such as spoilers or
phone antennas if they risk being damaged.
Before driving into the car wash, observe the
following so that the vehicle is able to roll:
1.Insert the remote control into the ignition
lock, even with comfort access.
2.Shift into transmission position N.
3.Release the parking brake.
4.Deactivate Automatic Hold, refer to
page62.
5.Switch off the engine.
6.Leave the remote control in the ignition lock
so that the vehicle can roll.
Mixed tires*
Before driving into a car wash, make sure
that the vehicle width is not too large for
the car wash, as otherwise the vehicle and the
car wash could be damaged.<
ba8_e70ag.book Seite 246 Freitag, 5. Juni 2009 11:42 11

Mobility
261Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Giving and receiving assistance
Emergency request
Conditions for an emergency request:
>Full preparation package mobile phone.
With this equipment, an emergency request
is still possible when no mobile phone is
paired in the vehicle.
>BMW Assist is activated.
Activating BMW Assist, refer to page215.
>Radio readiness is switched on.
>The BMW Assist system is logged in on a
wireless communications network.
>The emergency request system is opera-
ble.
When the contract of participation with BMW
Assist expires, the BMW Assist system can be
deactivated by a BMW Sports Activity Vehicle
Center without having to visit a workshop. Once
the BMW Assist system has been deactivated,
emergency requests are not possible. The
BMW Assist system be reactivated by a BMW
Sports Activity Vehicle Center after signing a
new contract.
Initiating an emergency request
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the SOS button until the LED in the
button lights up.As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
When the emergency request is received at the
BMW Assist Response Center, the BMW Assist
Response Center contacts you and takes fur-
ther steps to help you. Even if you are unable to
answer, the BMW Assist Response Center can
take further steps to help you under certain
conditions.
If conditions allow, remain in the vehicle until
the connection has been established. You will
then be able to provide a detailed description of
the situation.
Information for determining the required rescue
measures is transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if this can be determined.
If the LED flashes, but you are unable to hear
the BMW Assist Response Center through the
hands-free system, this could indicate, for
instance, that the hands-free system is no
longer operational. The BMW Assist Response
Center may still be able to hear you, however.
Under certain conditions, an emergency
request is automatically initiated immediately
after a severe accident. An automatic collision
notification is not affected by the button being
pressed.
For technical reasons, the emergency
request cannot be guaranteed under
unfavorable conditions.<
Warning triangle*
The warning triangle is located in the cargo bay.
ba8_e70ag.book Seite 261 Freitag, 5. Juni 2009 11:42 11

Giving and receiving assistance
262
First-aid kit*
Some of the articles contained in the first-aid kit
have a limited service life. Therefore, check the
expiration dates of the contents regularly and
replace the contents concerned in good time if
necessary.
The first-aid kit is stored in the cargo bay,
depending on the vehicle's equipment,
>on the right in a storage tray or
>behind the left side panel
Roadside Assistance*
The BMW Roadside Assistance offers you
assistance in the event of a breakdown around
the clock, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
With BMW Assist or BMW TeleServices, you
can contact BMW Roadside Assistance directly
via iDrive to request assistance in the event of a
breakdown, refer to page216.
Jump starting
When your battery is discharged, you can use
two jumper cables to start your BMW with
power from the battery in a second vehicle. You
can also use the same method to help start
another vehicle. Use only jumper cables with
fully-insulated clamp handles.
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical
components while the engine is running. Care-
fully adhere to the following sequence, both to
prevent damage to one or both vehicles, and to
guard against possible personal injuries.<
Preparation
1.Check whether the battery of the other
vehicle has a voltage of 12 Volts and
approximately the same capacitance in Ah.
This information can be found on the bat-
tery.
2.Switch off the engine of the assisting vehi-
cle.
3.Switch off any electrical systems and com-
ponents in both vehicles.
There must not be any contact between
the bodies of the two vehicles, otherwise
there is a danger of shorting.<
Connecting jumper cables
To avoid personal injury from sparks, fol-
low this sequence when connecting
jumper cables.<
On your BMW the so-called starting-aid termi-
nal in the engine compartment acts as the bat-
tery positive terminal, also refer to the engine
compartment overview on page240. The cover
cap is marked with +.
1.Fold open the cover of the BMW starting-
aid terminal. To do so, pull the tab.
2.Attach one end of the jumper cable plus/+
to the positive terminal of the battery or a
starting-aid terminal of the vehicle provid-
ing assistance.
3.Attach the second end of the cable to the
positive terminal of the battery or to a start-
ing-aid terminal of the vehicle to be started.
4.Attach one end of the jumper cable minus/–
to the negative terminal of the battery or to
an engine or body ground of the assisting
vehicle.
ba8_e70ag.book Seite 262 Freitag, 5. Juni 2009 11:42 11

Reference 273
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Short commands of voice activation
system
With short commands you can carry out certain
functions directly, regardless of which menu item is selected. Here are the important short
commands for the voice activation system.
Useful short commands
CD/Multimedia
CD/DVD drive
Music collection
*
FunctionCommand
Accessing a music collection{Music collection}
Accessing tone control{Tone}
Accessing settings{Settings}
Accessing the computer{Onboard info}
Accessing contacts
*{Contacts}
Displaying the phone book
*{Phonebook}
Accessing BMW Assist
*{B M W Assist}
Retrieving home address
*{Home address}
Selecting destination entry
*{Enter address}
FunctionCommand
Playing a CD{C D on}
Selecting a CD{Select C D}
Selecting a CD and track{C D ... track ...} e.g. CD 3 track 5
Selecting a track{C D track ...} e.g. track 5
Opening the CD and Multimedia menu{C D and multimedia}
CD and DVD
*{C D and D V D}
Displaying entertainment details in split screen
*{Entertainment details}
FunctionCommand
Displaying current playback{Current playback}
Accessing a music collection{Music collection}
Playing a music collection{Music collection on}
ba8_e70ag.book Seite 273 Freitag, 5. Juni 2009 11:42 11