BMW Assist
216
TeleServices*
TeleServices supports communication with
your BMW Sports Activity Vehicle Center.
>Data on the vehicle's service requirements
can be sent directly to the BMW Sports
Activity Vehicle Center. In this way, the
BMW Sports Activity Vehicle Center can
plan its work in advance. This shortens the
duration of the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The offer varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW concierge service. When an
information message is received, a list of the
received messages is displayed automatically.
Messages
SMS, BMW Concierge service messages and
My Info messages from the BMW Assist portal
are listed here, refer to Messages on page208.
Roadside assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or TeleServices
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
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217
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Vehicle equipped with BMW Assist or
TeleServices
1."BMW Assist"
2."Roadside Assistance"
3."Start service"
Teleservice Diagnosis*
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. Teleservice
Diagnosis can be started after a prompt by
Roadside Assistance and termination of the
voice connection.
Teleservice Help*
Teleservice Help enables an in-depth diagnosis
of the vehicle by Roadside Assistance via wire-
less transmission. Teleservice Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting Teleservice Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of Teleservice Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search is an Internet portal that makes
available a number of services for use in the
vehicle, e.g. information on restaurants on your
route, your own address book or an e-mail
account.
BMW Search is always displayed across the full
screen.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display is
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
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Refueling
224
Refueling
Switch off the engine before refueling.
When handling fuel, always observe all
applicable precautionary measures and regula-
tions. Never transport reserve fuel containers in
the vehicle. These could become leaky and
cause an explosion or a fire in an accident.<
Fuel filler door
Opening
1.Open the fuel filler door. To do this, briefly
press the lower edge.
2.Turn the fuel filler cap counterclockwise.
3.Place the fuel filler cap in the bracket
attached to the fuel filler door.
Closing
Fit the cap and turn it clockwise until you clearly
hear a click.
Do not crush the band attached to the
cap; otherwise, the cap may not properly
seal and fuel vapors can escape.<
A message
* is displayed if the cap is loose or
missing.
Releasing manually
If an electrical malfunction should occur, you
can unlock the fuel filler door manually.
1.Open the right-hand side panel in the cargo
bay.
2.Pull the knob with the gas pump symbol.
Observe the following when refueling
When handling fuels, follow the safety
precautions posted at the filling station.
Otherwise, there is a danger of personal injury
or property damage.<
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Avoid raising the filler
nozzle during refueling, otherwise this leads to
>premature pump shutoff
>a reduced efficiency of the fuel-vapor
recovery system
The fuel tank is full when the filler nozzle clicks
off the first time.
Fuel tank capacity
Approx. 22.5 US gal/85 liters, including the
reserve capacity of approx. 2.1 US gal/8 liters
X5 xDrive48i: approx. 2.6 US gal/10 liters
reserve
X6 xDrive50i: approx. 3.2 US gal/12 liters
reserve
Refuel as soon as possible once your
cruising range falls below 30 miles/
50 km, otherwise engine functions are not
ensured and damage can occur.<
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Mobility
225Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Fuel specifications
Gasoline engine: required fuel
Do not use leaded gasoline, otherwise
damage to the catalytic converter will
result.
Do not use E85, i.e. fuel that consists of 85 %
ethanol, or Flex Fuel, otherwise permanent
damage to the engine and the fuel supply sys-
tem will result.<
Super Premium Gasoline/AKI 91
This gasoline is highly recommended.
However, you may also use gasoline with less
AKI. The minimum AKI Rating is:
>BMW X5: 87
>BMW X6: 89
If you use gasoline with this minimum AKI Rat-
ing, the engine may produce knocking sounds
when starting at high outside temperatures.
This has no affect on the engine life.
Do not use gasoline below the specified
minimum quality, otherwise engine dam-
age can result.<
Use high-quality brands
Field experience has indicated significant dif-
ferences in fuel quality: volatility, composition,
additives, etc., among gasolines offered for sale
in the United States and Canada. Fuels contain-
ing up to and including 10 % ethanol or other
oxygenates with up to 2.8 % oxygen by weight,
that is, 15 % MTBE or 3 % methanol plus an
equivalent amount of co-solvent, will not void
the applicable warranties with respect to
defects in materials or workmanship.
The use of poor-quality fuels may result in
drivability, starting and stalling problems
especially under certain environmental condi-
tions such as high ambient temperature and
high altitude.
Should you encounter drivability problems
which you suspect could be related to the fuel
you are using, we recommend that you respond
by switching to a recognized high-quality brand such as gasoline that is advertised as Top Tier
Detergent Gasoline.
Failure to comply with these recommendations
may also result in unscheduled maintenance.<
BMW X5 with BMW Advanced Diesel:
required fuel
Ultra-Low Sulfur Diesel
The engine of your BMW is designed for diesel
with a low sulfur content:
Ultra-low sulfur diesel ASTM D 975-07a.
Only refuel with ultra-low sulfur diesel.
The percentage of biodiesel in the fuel
must not exceed 5Ξ, referred to as B5. Do not
refuel with gasoline. If the vehicle has been
refueled with incorrect fuel such as gasoline, do
not start the engine; otherwise, there is a dan-
ger of engine damage.<
After incorrect refueling, contact a BMW Sports
Activity Vehicle Center.
The fuel filling neck is designed for refuel-
ing with diesel nozzles.
If the nozzle cannot be inserted into the fuel
filler pipe of your BMW, please check to make
sure that you are refueling with a diesel fuel
pump and whether this is equipped with a diesel
nozzle.<
In the event the ultra-low sulfur diesel
nozzle cannot be fully inserted into the
fuel filler neck, please contact BMW Roadside
Assistance for instructions on how to add fuel.
For more information on BMW Roadside Assis-
tance, refer to page262.<
Winter diesel
In order to assure the operational reliability of
the diesel engine, during cold seasons, please
refuel with winter diesel, which is sold at filling
stations during this time of year. The standard
fuel filter heating prevents the supply of fuel
from stalling during driving.
Do not mix in any additives or gasoline;
otherwise, there is the risk of engine dam-
age.<
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Refueling
226
BMW X5 with BMW Advanced
Diesel
The concept
BMW Advanced Diesel reduces nitrogen oxides
in the diesel exhaust of your vehicle by injecting
the reducing agent diesel exhaust fluid into the
exhaust line. In the catalytic converter, a chem-
ical reaction occurs that minimizes nitrogen
oxides.
In order to be able to start the engine in the
usual way, there must be a sufficient supply of
diesel exhaust fluid in the separate reservoir.
System heating
In order to bring the system to operating tem-
perature after a cold start of the engine, the
automatic transmission shifts into the next
higher gear at a later point.
Reserve display
A display in the instrument panel informs you
about the remaining distance can be covered
with the amount of fuel currently in the tank.
The reserve display appears approx.
1,000 miles/1,600 km before the end of the
tank.
As soon as the reserve display has
appeared in the instrument panel, have
the diesel exhaust fluid refilled to prevent the
engine from being unable to restart.<
Diesel exhaust fluid at minimum
Even with a display of -- mls, the engine will
continue to run, provided that it is not switched
off, and all other operating requirements are
met, e.g. sufficient fuel.
Do not drive until the displayed remaining
distance runs out. Otherwise, it may not
be possible to restart the engine.<
Incorrect fueling
The warning lamp lights up:
The reservoir has been filled with an
incorrect fluid.
Please contact your BMW Sports Activity Vehi-
cle Center.
Having diesel exhaust fluid refilled
Your BMW Sports Activity Vehicle Center refills
the diesel exhaust fluid as part of the regular
maintenance. If you adhere to this maintenance
schedule, it is usually not necessary to refill any
fluids between the maintenance dates.
Under certain circumstances, e.g. due to a par-
ticularly sporty driving style or operation of the
vehicle at high altitudes, it may be necessary to
refill fluids between maintenance dates.
As soon as the reserve display has appeared in
the instrument panel, have the diesel exhaust
fluid refilled to prevent the engine from being
unable to restart.
You can have the fluid refilled by a BMW Sports
Activity Vehicle Center.
Diesel exhaust fluid at low
temperatures
Due to its physical properties, it may be
necessary to replenish the level of diesel
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Refueling
228 3.The reservoir is full when the fill level in the
bottle stops changing. It is not possible to
overfill.
Pull bottle back, refer to arrow, and unscrew
it.
Closing reservoir
After the reservoir is filled, close it again with the
releasing tool.
After refilling diesel exhaust fluid
Incorrect fluid
After refilling with the incorrect fluid, e.g.
antifreeze for windshield wiper fluid, do
not start the engine because this could result in
a fire hazard.<
Contact your BMW Sports Activity Vehicle
Center.
Bottle disposal
You can have bottles for diesel exhaust
fluid properly disposed of at your BMW
Sports Activity Vehicle Center.
Only dispose of empty bottles in your house-
hold garbage if the local legal regulations permit
it.<
Reserve display
After refilling, the reserve continues to appear
after the engine is restarted. After the vehicle
has been driven for a few more minutes, this
display will disappear.
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Under the hood
240
Engine compartment
BMW X5
1Filler neck for washer fluid of the headlamp
and windshield cleaning systems, refer to
page69
2Starting-aid terminal, refer to page262
3Expansion tank for coolant, refer to
page243
4Filler neck for engine oil, refer to Adding
engine oil on page242
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Mobility
241Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
BMW X6
1Filler neck for washer fluid of the headlamp
and windshield cleaning systems, refer to
page69
2Filler neck for engine oil, refer to Adding
engine oil on page2423Starting-aid terminal, refer to page262
4Expansion tank for coolant, refer to
page243
Engine oil
The engine oil consumption is dependent on
driving style and driving conditions.
Checking engine oil level
Your vehicle is equipped with an electronic oil
level check.
The condition for the most accurate indication
of the oil level possible is measurement with the
engine at operating temperature, i.e. following
an uninterrupted drive of at least 6 miles/10 km.
You can display the oil level while driving or
when stopped on a level surface with the engine
running.1."Vehicle Info"
2."Vehicle status"
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