2010 BMW 550I SEDAN phone

Contacts
190
Contacts
You can create and edit contacts. The contacts
from the mobile phone
* are displayed as well if
this function is supported by the mobile phone.
The addresses can be used as destinations for
navigation and the phone numbers can be
dialed.
New contact
1."Contacts"
2."New contact"
3.If the entry fields are still filled with previous
entries, select "Delete input fields".
4.To fill in the entry fields:
Select the symbol next to the entry field.
5.Enter the text.
If the vehicle is equipped with a navi-
gation system, it is only possible to
enter addresses that are contained in the
navigation data in the vehicle. This ensures
that destination guidance is possible for all
addresses.<
6.If applicable, "Store"
7."Store contact in vehicle"
Specifying a contact as the home
address
A contact can be stored as the home address. It
is placed at the top of "My contacts".
1.Create a new contact.
2.Open "Options".
3."Store as home address"
If the home address is deleted, only the content
of the home address entry is deleted and not
the entry itself.
My contacts
A list of all contacts in the vehicle and on the
mobile phone
*.
Displaying contacts
"My contacts"
All contacts are listed in alphabetical order.
Depending on the number of contacts, an A-Z
*

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search is offered. A symbol indicates the stor-
age location of the contacts:
Displaying the detailed view*
Select the desired contact.
All fields that have been filled in for that contact
are displayed.
Selecting a contact as the navigation
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone
* may contain
addresses that do not match the navigation
data contained in the vehicle and thus cannot
be used for destination guidance. In this case:
Manually correct the address.
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con-
tained in the vehicle. An address that is stored
on the mobile phone can be corrected to match
to the navigation data.
1.Select the desired contact and highlight the
address.
2.Open "Options".
3."Check as destination"
4.Correct and store the address, if necessary.
After an address has been corrected, the con-
tact can be stored in the vehicle. The address is
not changed on the mobile phone.
Dialing a phone number*
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5.Move the controller to the left.
6."Yes"
If a contact from the mobile phone
* is edited,
the changes are not stored on the mobile
phone. A copy of the entry is stored in the vehi-
cle, and only this copy is displayed.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
*
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts".
SymbolStorage location
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a desti-
nation.
Mobile phone
*

BMW Assist
192
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vice will be available. The BMW Assist system
can be reactivated by a BMW center after sign-
ing a new contract.
Requirements
>The installed BMW Assist system is logged
on to a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. Activation
must be completed.
>BMW Assist is activated.
Offered services
>Emergency Request: when you press the
SOS button, a connection is established to
the BMW Assist Response Center. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic collision notification: under cer-
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
time.
>BMW Customer Relations: connection with
Customer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote door unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen vehicle recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling, such as when
the mobile phone is not available or dis-
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
*

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in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection costs may ensue.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge, you
can obtain information about, for example, res-
taurants, emergency pharmacy services, gas
stations or hotels, as well as receive the corre-
sponding telephone numbers and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the Concierge service
1."BMW Assist"
2."Concierge"
3."Start service"
A voice connection is established to the BMW
Concierge.
You are connected to the BMW Concierge ser-
vice to obtain the required information. You can
then have the phone number and address sent
to you and, for example, use it for destination
guidance in the navigation system. Many hotels can be booked directly through the BMW Assist
Concierge service. When an information mes-
sage is received, a list of the received messages
is displayed automatically. Open the message
via the message list, refer to page184.
Roadside Assistance
You can call Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist"
2."Roadside Assistance"

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Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Home"
Loading a new page
1.Open "Options".
2."Reload"
Cancel
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"

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Care
Car-care products
Regular cleaning and care make a significant
contribution to retaining your BMW's value.
For the cleaning and care of your vehicle, BMW
recommends using only products that BMW
has approved for this purpose.
Your BMW center will be glad to advise you
about products and services for the cleaning
and care of your BMW.
Genuine BMW Care Products are materi-
als tested, laboratory tested, and tested in
actual use. They offer optimum care and pro-
tection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents; they can damage your vehi-
cle.<
Cleaning agents can contain substances
that are dangerous or pose health risks.
You should therefore heed the warnings and
hazard indications on the packaging. Open the
doors or windows on your vehicle whenever
cleaning the interior. Make sure there is suffi-
cient ventilation in enclosed spaces. Use only
products that are formulated for vehicle clean-
ing.<
Exterior care
Washing your vehicle
In the winter months, it is especially
important to ensure that the vehicle is
washed on a regular basis. Otherwise, signifi-
cant soiling and road salt can cause damage to
the vehicle.<
After washing the vehicle, apply the
brakes briefly to dry them. Failure to do so
may lead to a reduction in braking efficiency and
also to corrosion of the brake rotors.<
Car washes
Give preference to cloth car washes.Before driving into the car wash, make sure that
it is suitable for your BMW. Pay attention to the
following points:
>Dimensions of your vehicle, refer to
page239.
>If necessary, fold in the outside rearview
mirrors, refer to page51.
>Maximum permissible tire width.
Avoid car washes with rail heights over
4in/10cm, otherwise there is danger of
damaging chassis parts.<
Preparations for driving into the car wash:
>Deactivate rain sensor to prevent unwanted
wiper activation.
>Deactivate rear window wiper
* and protect
it from damage. Take appropriate protec-
tive measures; inquiring with the car wash
operator as needed.
>Remove additional add-on parts, e.g., spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission
Before driving into the car wash, make sure the
vehicle is able to roll by making sure to:
1.Insert the remote control into the ignition
lock, even with Comfort Access.
2.Shift into transmission position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets/high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient distance or excessive pressure or
temperature can damage parts of the vehicle or
can result in water penetration. Follow the oper-

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Giving and receiving assistance
Emergency request
Requirements
>BMW Assist is activated.
Activating BMW Assist, refer to page194.
>Radio readiness is activated.
>The BMW Assist system is logged on to a
mobile phone network.
>The BMW Assist system is functional.
>Full preparation package mobile phone.
With this equipment, an emergency request
is still possible when no mobile phone is
paired with the vehicle.
Once your BMW Assist subscription expires,
the BMW Assist system can be deactivated by
a BMW center without you having to visit a
workshop. If the BMW Assist system has been
deactivated, Emergency Requests are not pos-
sible. The BMW Assist system can be reacti-
vated by a BMW center after signing a new con-
tract.
Initiating an emergency request
1.Briefly press protective cover to open.
Depending on the vehicle's equipment, the
arrangement of the switches and indicator
lamps may differ somewhat.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.When the Emergency Request is received at
the BMW Assist Response Center, the BMW
Assist Response Center contacts you and
a r r a n g e s f o r a d d i t i o n a l s t e p s t o h e l p y o u . E v e n i f
you are unable to respond, the BMW Assist
Response Center can take further steps to help
you under certain circumstances.
If conditions allow, remain in the vehicle until
the connection has been established. You will
then be able to provide a detailed description of
the situation.
In the event of a BMW Assist emergency call,
data that are used to determine the necessary
rescue measures, such as the current position
of your vehicle if it can be established, are trans-
mitted to the BMW Assist Response Center.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The BMW
Assist Response Center may still be able to
hear you, though.
Under certain conditions, an Emergency
Request is automatically initiated immediately
after a severe accident. Automatic Collision
Notification is not affected by pressing the but-
ton.
For technical reasons, the Emergency
Request cannot be guaranteed under
unfavorable conditions.<
Warning triangle*
The warning triangle is located in the luggage
compartment lid/tailgate.

Giving and receiving assistance
232
Sedan
Loosen the wing nut to open.
Sports Wagon
Release the two quick-release fasteners and
fold down the trim piece.
First aid kit*
Some of the articles contained in the first aid kit
have a limited service life. Therefore, check the
expiration dates of the contents regularly and
replace the contents concerned in good time if
necessary.
Sedan
The first aid kit is located in the luggage com-
partment lid.Loosen the wing nut to open.
Sports Wagon
The first aid kit is located in the right side panel
of the cargo bay. Before opening the side panel,
pull the retaining strap
* toward the rear by its
rear end and unhook it.
Roadside Assistance*
Roadside Assistance of the BMW Group offers
you assistance in the event of a breakdown
around the clock, including on weekends and
public holidays.
The phone numbers of Roadside Assistance in
your home country can be found in the Contact
brochure.
With BMW Assist you can contact Roadside
Assistance of the BMW Group for assistance in
the event of a breakdown directly via iDrive,
refer to page192.
Jump starting
When your battery is discharged, you can use
two jumper cables to start your BMW with
power from the battery in a second vehicle. You
can also use the same method to help start
another vehicle. Use only jumper cables with
fully-insulated clamp handles.
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical
components while the engine is running. Care-
fully adhere to the following sequence, both to
prevent damage to one or both vehicles, and to
guard against possible personal injuries.<