2010 BMW 328I XDRIVE CONVERTIBLE lock

187
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tact points and press it downward until it
engages.
The mobile phone's battery is charged as soon
as the vehicle is in radio readiness or the steer-
ing is unlocked.
To conserve vehicle battery power, you
should avoid using the mobile phone
when the ignition is switched off.<
Removing mobile phone
Press the button.

BMW Assist
190
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vices will be available. The BMW Assist system
can be reactivated by a BMW center after a new
contract has been signed.
Requirements
>The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine its current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic Collision Notification: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
*

Refueling
198
Refueling
Always switch off the engine before refu-
eling; otherwise, fuel cannot be added to
the tank and a message will be displayed.<
Take all precautionary measures and
observe all applicable regulations when
handling fuel. Do not carry any spare fuel con-
tainers in your vehicle. They can develop a leak
and cause an explosion or cause a fire in the
event of an accident.<
Fuel filler flap
Opening
1.Open the fuel filler flap. To do so, lightly
press the rear edge.
2.Turn the gas cap counterclockwise.
3.Place the gas cap in the bracket attached to
the fuel filler flap.
Closing
Fit the cap and turn it clockwise until you clearly
hear a click.
Do not pinch the band attached to the
cap; otherwise, the cap cannot be closed
properly and fuel vapors can escape. A mes-
sage will be displayed if the gas cap is loose or
missing.<
Manually releasing the fuel filler flap
In the event of a malfunction, you can release
the fuel filler flap manually:
Coupe
1.Remove the cover from the right-hand side-
wall of the cargo area.
2.Pull the knob with the fuel pump symbol.
The fuel filler flap is released.
Convertible
1.Loosen the right-hand cargo area trim panel
by turning the screws by 90°, see arrow.
2.Slightly lift the top section of the panel. It is
not necessary to remove the entire panel.
3.Pull the knob with the fuel pump symbol.
The fuel filler flap is released.
Observe the following when refueling
When handling fuels, follow the safety
instructions provided at filling stations;
otherwise, there is a risk of personal injury or
property damage.<
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Avoid lifting the filler
nozzle while filling the tank, as that would lead
to
>Premature pump shutoff

Mobility
215Reference
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Too much oil will harm the engine.
Have the vehicle checked without
delay.<
>"Measurement inactive. Have this
checked."
Do not add engine oil. You can continue
your journey. Note the newly calculated dis-
tance remaining to the next oil service, refer
to page73. Have the system checked as
soon as possible.
Adding engine oil
Add up to 1 US quart/1 liter of engine oil only
after a corresponding message is shown on the
Control Display.
Add oil within the next 125 miles/200 km;
otherwise, the engine could be dam-
aged.<
Keep oils, greases, etc. out of the reach of
children and comply with the relevant
warnings on the containers. Otherwise, health
hazards may result.<
Oil change
Have oil changed only at your BMW center or at
a workshop that works according to BMW
repair procedures with correspondingly trained
personnel.
Oil types
Do not use oil additives as this could
result in engine damage.<
Specified engine oils
Your service center can advise you on which
engine oils have been approved by the manu-
facturer of your vehicle.The engine oil quality is critical for the life of the
engine.
Only use approved High Performance oil.
Approved oils belong to the following viscosity
classes: SAE 0W-40, SAE 0W-30, SAE 5W-40
and SAE 5W-30.
Alternative oil types
If the approved engine oils are not available, up
to 1 US quart/1 liter of another oil with the fol-
lowing specification may be used:
API SM or higher
Coolant
Do not add coolant to the cooling system
when the engine is hot. Escaping coolant
can cause burns.<
Coolant consists of half water and half additive.
Not all commercially available additives are suit-
able for your BMW. Ask your BMW center for
suitable additives.
Only use suitable additives; otherwise,
engine damage may result. Because
additives are harmful to your health, it is impor-
tant to follow the instructions on the contain-
ers.<
Comply with the appropriate environ-
mental protection regulations when dis-
posing of coolant additives.<
Checking coolant level
1.Do not open the engine hood before the
engine has cooled down.
2.Turn the cap of the expansion tank a little
counterclockwise to allow any accumulated
pressure to escape, then continue turning
to open.
3.The coolant level is correct if it is between
the maximum and minimum marks in the

Mobility
219Reference
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Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW Care Products have been
material tested, laboratory checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.Do not use high-pressure car washes;
otherwise, water may drip into the vehicle
around the windows.<
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
>Dimensions of your vehicle, refer to
page239.
>If necessary: fold in the exterior mirrors,
refer to page50.
>Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts.<
Preparations before driving into an automatic
car wash:
>Unscrew the rod antenna
*.
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control into the ignition
lock, even with Comfort Access.
2.Move the selector lever to position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets/high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or

Mobility
223Reference
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Replacing components
Onboard vehicle tool kit
Coupe
The onboard vehicle tool kit is stored in a com-
partment on the right-hand side of the cargo
area. Remove the cover.
Convertible
The onboard vehicle tool kit is stored in a pouch
under the cargo area floor panel.
Wiper blades
1.Fold out the wiper arm and hold it.
2.Press together the locking spring, arrows1,
and fold out the wiper blade, arrow2.
3.Take the wiper blade out of the catch mech-
anism, pulling the blade toward the front.
To avoid damage, make sure that the
wiper arms are against the windshield
before you open the engine compartment.<
Lamps and bulbs
Lamps and bulbs make an essential contribu-
tion to vehicle safety. They should, therefore,
be handled carefully. BMW recommends hav-
ing your BMW center perform any work that you
do not feel competent to perform yourself or
that is not described here.
Never touch the glass of new bulbs with
your bare fingers, as even minute
amounts of contamination will burn into the
bulb's surface and reduce its service life. Use a
clean tissue, cloth or something similar, or hold
the bulb by its base.<
You can obtain a selection of replacement bulbs
at your BMW center.
Only change bulbs while they are cool to
the touch; otherwise, you could suffer
burns.<
When working on electrical systems,
always begin by switching off the con-
sumer in question; otherwise, short-circuits
could result. To avoid possible injury or equip-
ment damage when replacing bulbs, observe
any instructions provided by the bulb manufac-
turer.<
For care of the headlamps, please follow the
instructions in the chapter entitled 'Care'.
If the routine for changing a particular
bulb is not described here, please contact
your BMW center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel.<
Light-emitting diodes LED
Light-emitting diodes installed behind translu-
cent lenses serve as the light source for many of
the controls and displays in your vehicle. These
light-emitting diodes, which operate using a
concept similar to that applied in conventional
lasers, are officially designated as Class 1 light-
emitting diodes.

Replacing components
224 Do not remove the covers or expose the
eyes directly to the unfiltered light source
for several hours; otherwise, this could cause
irritation of the retina.<
Xenon lamps
These bulbs have a very long service life and are
highly unlikely to fail. If a xenon lamp fails never-
theless, switch on the fog lamps and continue
the journey with great care, provided that local
legislation does not prohibit this.
Have any work on the xenon lamp system,
including bulb replacements, performed
o n ly b y a BM W c e n t e r o r a w o r k s h o p t h a t w o r k s
according to BMW repair procedures with cor-
respondingly trained personnel. Otherwise, if
such work is carried out improperly, the high
voltage in the system presents the danger of
fatal injuries.<
Access to the lamps
1.Switch off the lamps and take the remote
control out of the ignition lock.
2.Remove the upper cover from the head-
lamp. To do so, use a screwdriver to press
the catches towards the rear, see arrows,
and pull the cover forward and out.
Follow the same steps in reverse order to reat-
tach the cover.
Be careful when installing the cover; oth-
erwise, leaks could occur and cause dam-
age to the headlamp system.<
Access through the wheel well
For turn signals only:1.Turn the wheel inwards.
2.Partially release the cover in the wheel well.
To do so, remove the corresponding
screws, see arrows.
3.Pull the cover back.
Parking lamps and roadside parking
lamps, daytime running lights
H8 bulb, 35 watts
1.Remove the cover, refer to Access to the
lamps.
2.Turn the bulb approx. 90°, see arrow, and
take it out.
3.Disconnect the plug, change the bulb and
reconnect the plug.
4.Insert the bulb and turn it until it stops.
5.Reattach the cover.
Corner-illuminating lamp*
H3 bulb, 55 watts
1.Switch off the lamps and take the remote
control out of the ignition lock.
2.Remove the cover, refer to Access to the
lamps.

Giving and receiving assistance
230
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page192.
>Radio readiness is on.
>The BMW Assist system is logged on to a
mobile phone network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of Roadside Assistance in
your home country can be found in the Contact
brochure.
First aid pouch*
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-