2010 BMW 328I SEDAN services

Music collection
162
Music collection
Storing music
The music tracks from CDs, DVDs and USB
devices can be stored in the music collection in
the vehicle and played from there.
>Audio CD: tracks are converted into a com-
pressed audio format when they are stored.
If available, information on the album, such
as the artist, is stored as well.
>CD/DVD or USB device with compressed
audio files: the entire content of the CD/
DVD or the USB device is stored in the vehi-
cle as an album. After storing, the tracks and
directories can be deleted individually. Files
are only stored in the WMA, MP3, and AAC
formats.
Tracks with DRM copy protection can be
stored in the vehicle but cannot be played
back.
Regularly back up the music data; other-
wise, it could be lost if there is a fault on
the hard drive.<
Music recognition technology and
related data are provided by
Gracenote®. Gracenote® is the industry stan-
dard in music recognition technology and
related content delivery. For more information,
please visit www.gracenote.com.
CD and music-related data from Gracenote,
Inc., copyright © 2000-2009 Gracenote.
Gracenote Software, copyright © 2000-2009
Gracenote. This product and service may prac-
tice one or more of the following U.S. Patents:
#5,987,525; #6,061,680; #6,154,773;
#6,161,132; #6,230,192; #6,230,207;
#6,240,459; #6,330,593; and other patents
issued or pending. Some services supplied
under license from Open Globe, Inc. for U.S.
Patent: #6,304,523.
Gracenote and CDDB are registered trade-
marks of Gracenote. The Gracenote logo and
logotype, and the "Powered by Gracenote"
logo are trademarks of Gracenote.
Storing files from CDs/DVDs
CDs / DVDs can only be stored from the CD/
DVD player.
1.Insert a CD/DVD into the CD/DVD player.
2."CD/Multimedia"
3."CD/DVD"
4. Select the symbol for the CD/DVD
player.
5."Store in vehicle"
The music collection is displayed.
The tracks are stored and played back in
sequence from the music collection.
Observe the following during the storage pro-
cess:
Do not switch back to the CD/DVD player and
do not remove the CD/DVD from the CD/DVD
player; otherwise, the storage process will be
interrupted.
You can switch to the other audio sources with-
out interrupting the storage process. Tracks
from the current CD/DVD can also be called up,
if they have been stored already.
Interrupting storage
1."CD/Multimedia"
2."CD/DVD"

BMW Assist
188
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vices will be available. The BMW Assist system
can be reactivated by a BMW center after a new
contract has been signed.
Requirements
>The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine its current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic Collision Notification: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
*

189
Entertainment
Reference
At a glance
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Driving tips Communications
Navigation
Mobility
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"
3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page180.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Roadside Assistance"

BMW Assist
190 3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. TeleService
Diagnosis can be started after a prompt by
Roadside Assistance and termination of the
voice connection.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via
wireless transmission. TeleService Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.
1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search is an online portal that makes cer-
tain services available for use in your vehicle,
e.g. information on restaurants along your
route.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved. NetFront
is a trademark or registered trademark of
ACCESS Co., Ltd., in Japan and other coun-
tries.
T h i s s o f t w a r e is b a s e d in p a rt o n t he w o r k o f t h e
Independent JPEG Group.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display is
current.
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.

BMW Assist
192
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. If possible,
the center will contact you and a service
appointment can be arranged.
You can check when the BMW center was noti-
fied.
1."Vehicle Info"
2."Vehicle status"
3.Open "Options".
4."Last Service Request"
Data transfer*
The status of the data transfer is displayed.
1."BMW Assist"
2.Open "Options".
3."Data transfer"
Service status*
Displaying available services
Display of all services available in the vehicle.
This function can be called up via "Options".
1."BMW Assist"
2.Open any menu.
3.Open "Options".
4."Service status"
5."Available services"
Activating BMW Assist
If the services included in a BMW Assist sub-
scription are not displayed, they may need to be
activated.
"Activate BMW Assist"

Maintenance
224
Socket for Onboard
Diagnosis OBD
On the driver's side is an OBD socket for check-
ing components relevant to the composition of
the vehicle's emissions.
Emissions
The warning lamp lights up:
The vehicle is producing higher emis-
sions. The trip can be continued. Have
the car checked as soon as possible.
Canadian models display this warning
lamp.
The lamp flashes under certain conditions. This
indicates excessive misfiring in the engine. If
this happens, you should reduce your speed
and visit your nearest BMW center as soon as
possible. Severe engine misfiring can quickly
lead to serious damage of emissions-related
components, especially the catalytic converter.
The warning lamp comes on if the gas
cap is not properly tightened and the
OBD system assumes that fuel vapor
is escaping. Make sure that the gas cap is cor-
rectly positioned and close it until it audibly
clicks.
Data recorders
Your vehicle may be equipped with one or sev-
eral measuring or diagnostic modules or a
device for recording or sending certain vehicle
data or information. In addition, if you have
signed a service contract for BMW Assist, cer-
tain vehicle data may be transmitted or
recorded in order to facilitate the corresponding
services.

Mobility
225Reference
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Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW Care Products have been
material tested, laboratory checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:>Dimensions of your vehicle, refer to
page245.
>If necessary: fold in the exterior mirrors,
refer to page47.
>Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts.<
Preparations before driving into an automatic
car wash:
>Unscrew the rod antenna
*.
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Sports Wagon: deactivate the rear window
wiper and protect it against damage. If nec-
essary, ask the operator of the car wash
about protective measures you should take.
>Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control into the ignition
lock, even with Comfort Access.
2.Move the selector lever to position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets/high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or

Reference 249
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Short commands for the voice activation
system
With short commands you can carry out certain
functions directly, regardless of which menu item is selected. Here are the important short
commands for the voice activation system.
Useful short commands
CD/Multimedia
CD/DVD drive
*
FunctionCommand
Opening a music collection{Music collection}
Opening the tone control{Tone}
Opening the settings{Settings}
Opening the computer{Onboard info}
Opening the contacts
*{Contacts}
Displaying the phone book
*{Phonebook}
Opening services
*{Assist}
Opening BMW Assist
*{B M W Assist}
Opening the home address
*{Home address}
Opening destination entry
*{Enter address}
Opening destination guidance
*{Guidance}
FunctionCommand
Playing back a CD{C D on}
Selecting a CD{Select C D}
Selecting a CD and track{C D ... track ...} e.g. CD 3 track 5
Selecting a track{C D track ...} e.g. track 5
Opening the CD and Multimedia menu{C D and multimedia}
CD and DVD
*{C D and D V D}
Displaying entertainment details on the split
screen
*
{Entertainment details}