2010 BMW 328I CONVERTIBLE ESP

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Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW Care Products have been
material tested, laboratory checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.Do not use high-pressure car washes;
otherwise, water may drip into the vehicle
around the windows.<
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
>Dimensions of your vehicle, refer to
page239.
>If necessary: fold in the exterior mirrors,
refer to page50.
>Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts.<
Preparations before driving into an automatic
car wash:
>Unscrew the rod antenna
*.
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control into the ignition
lock, even with Comfort Access.
2.Move the selector lever to position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets/high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or

Care
220 water penetration. Follow the operating instruc-
tions of the high-pressure washer.<
When using high-pressure washers, do
not spray against the sensors and cam-
eras, e.g. of the Park Distance Control or Rear
View Camera, for an extended period and main-
tain a distance of at least 1 ft/30 cm.<
Manual car wash
When washing the vehicle by hand, use large
quantities of water and car shampoo if neces-
sary. Clean the vehicle with a sponge or wash-
ing brush, applying light pressure only.
Before cleaning the windshield, deacti-
vate the rain sensor or switch off the igni-
tion to prevent unintentional activation of the
wipers.<
Observe local regulations pertaining to
washing vehicles by hand.<
Headlamps
Do not rub them dry and do not use abrasive or
corrosive cleaning agents.
Loosen dirt, e.g. insects, with shampoo or
insect remover and wash away with copious
quantities of water.
Thaw ice with a windshield deicer and do not
use an ice scraper.
Windows
Clean the inside and outside surfaces of the
windows and the mirrors with window cleaner.
Do not clean the mirrors with cleaners
containing quartz.<
Convertible: retractable hardtop
Proceed as you would in a normal car wash.
When you open a wet hardtop, water
drops may run into the cargo area. If nec-
essary, remove items from the cargo area
beforehand to avoid water stains or soiling.<
Paintwork care
Regular care contributes to value retention and
protects the paintwork against the long-term
effects of damaging substances.
Region-specific environmental influences can
damage the vehicle paintwork. Therefore, it is
important to adapt the frequency and scope of
car care accordingly.
Immediately remove aggressive materials such
as spilled fuel, oil, grease, brake fluid, tree sap or
bird droppings to prevent damage to the paint-
work.
Repairing paintwork damage
Immediately repair scratches or similar
damage, such as that caused by stones
hitting the vehicle, where necessary to prevent
rusting.<
BMW recommends having paintwork damage
repaired by a professional paint repair work-
shop according to BMW specifications using
original BMW paint materials.
Preservation
A preservation treatment is necessary when
water no longer beads off the clean paintwork
surface. Only use products for paintwork pres-
ervation that contain carnauba or synthetic
waxes.
Rubber seals
Treat only with water or rubber care products.
Do not use silicon-containing care prod-
ucts on rubber seals; otherwise, noise
and damage could occur.<
Chrome parts
Carefully clean vehicle parts such as the radia-
tor grill, door handles or window frames with
copious quantities of water and a shampoo
additive, especially when roads are treated with
deicing salt. For additional treatment, use a
chrome polish.

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Replacing components
Onboard vehicle tool kit
Coupe
The onboard vehicle tool kit is stored in a com-
partment on the right-hand side of the cargo
area. Remove the cover.
Convertible
The onboard vehicle tool kit is stored in a pouch
under the cargo area floor panel.
Wiper blades
1.Fold out the wiper arm and hold it.
2.Press together the locking spring, arrows1,
and fold out the wiper blade, arrow2.
3.Take the wiper blade out of the catch mech-
anism, pulling the blade toward the front.
To avoid damage, make sure that the
wiper arms are against the windshield
before you open the engine compartment.<
Lamps and bulbs
Lamps and bulbs make an essential contribu-
tion to vehicle safety. They should, therefore,
be handled carefully. BMW recommends hav-
ing your BMW center perform any work that you
do not feel competent to perform yourself or
that is not described here.
Never touch the glass of new bulbs with
your bare fingers, as even minute
amounts of contamination will burn into the
bulb's surface and reduce its service life. Use a
clean tissue, cloth or something similar, or hold
the bulb by its base.<
You can obtain a selection of replacement bulbs
at your BMW center.
Only change bulbs while they are cool to
the touch; otherwise, you could suffer
burns.<
When working on electrical systems,
always begin by switching off the con-
sumer in question; otherwise, short-circuits
could result. To avoid possible injury or equip-
ment damage when replacing bulbs, observe
any instructions provided by the bulb manufac-
turer.<
For care of the headlamps, please follow the
instructions in the chapter entitled 'Care'.
If the routine for changing a particular
bulb is not described here, please contact
your BMW center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel.<
Light-emitting diodes LED
Light-emitting diodes installed behind translu-
cent lenses serve as the light source for many of
the controls and displays in your vehicle. These
light-emitting diodes, which operate using a
concept similar to that applied in conventional
lasers, are officially designated as Class 1 light-
emitting diodes.

Replacing components
224 Do not remove the covers or expose the
eyes directly to the unfiltered light source
for several hours; otherwise, this could cause
irritation of the retina.<
Xenon lamps
These bulbs have a very long service life and are
highly unlikely to fail. If a xenon lamp fails never-
theless, switch on the fog lamps and continue
the journey with great care, provided that local
legislation does not prohibit this.
Have any work on the xenon lamp system,
including bulb replacements, performed
o n ly b y a BM W c e n t e r o r a w o r k s h o p t h a t w o r k s
according to BMW repair procedures with cor-
respondingly trained personnel. Otherwise, if
such work is carried out improperly, the high
voltage in the system presents the danger of
fatal injuries.<
Access to the lamps
1.Switch off the lamps and take the remote
control out of the ignition lock.
2.Remove the upper cover from the head-
lamp. To do so, use a screwdriver to press
the catches towards the rear, see arrows,
and pull the cover forward and out.
Follow the same steps in reverse order to reat-
tach the cover.
Be careful when installing the cover; oth-
erwise, leaks could occur and cause dam-
age to the headlamp system.<
Access through the wheel well
For turn signals only:1.Turn the wheel inwards.
2.Partially release the cover in the wheel well.
To do so, remove the corresponding
screws, see arrows.
3.Pull the cover back.
Parking lamps and roadside parking
lamps, daytime running lights
H8 bulb, 35 watts
1.Remove the cover, refer to Access to the
lamps.
2.Turn the bulb approx. 90°, see arrow, and
take it out.
3.Disconnect the plug, change the bulb and
reconnect the plug.
4.Insert the bulb and turn it until it stops.
5.Reattach the cover.
Corner-illuminating lamp*
H3 bulb, 55 watts
1.Switch off the lamps and take the remote
control out of the ignition lock.
2.Remove the cover, refer to Access to the
lamps.

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3.Push the wire bracket out of the anchor
towards the right and fold it up.
4.Disconnect the plug, change the bulb and
reconnect the plug.
5.Insert the bulb.
6.Fold the wire bracket down and engage it.
7.Reattach the cover.
Turn signals, front
PY21W bulb, 21 watts
1.Release the cover in the wheel well, refer to
Access through the wheel well on
page224.
2.Rotate turn signal bulb socket 1 to the left
and remove.
3.Apply gentle pressure to the bulb while
turning it to the left for removal and replace-
ment.
4.Insert turn signal bulb socket 1.
5.Reattach the cover in the wheel well.
Tail lamps
Coupe
>Turn signal:
PY21W bulb, 21 watts>Brake lamp in the trunk lid:
H21W bulb, 21 watts
>Other lamps:
W16W bulb, 16 watts
The tail lamps are divided in two parts. One part
is in the trunk lid, the other is in the fender.
1Turn signal
2Roadside parking lamp/tail lamp, LED
3Backup lamp
4Brake lamp, consisting of two individual
bulbs
5Brake Force Display lamp
6Roadside parking lamp/tail lamp, LED
If one of the bulbs 2, 5 or 6 malfunctions, please
contact your BMW center or a workshop that
works according to BMW repair procedures
with correspondingly trained personnel.
Convertible
>Turn signal:
PY21W bulb, 21 watts
>Brake lamp in the trunk lid:
H21W bulb, 21 watts
The tail lamps are divided in two parts. One part
is in the trunk lid, the other is in the fender.

Replacing components
226 1Turn signal
2Roadside parking lamp/tail lamp, LED
3Backup lamp
4Brake lamp, consisting of two individual
bulbs
5Brake Force Display lamp
6Roadside parking lamp/tail lamp, LED
If one of the bulbs 2 to 6 malfunctions, please
contact your BMW center or a workshop that
works according to BMW repair procedures
with correspondingly trained personnel.
Fender-mounted lamps
Coupe
1.Left-hand side: use a screwdriver to pry off
the cover in the cargo area and remove the
cover.
Right-hand side: remove the cover from the
right-hand side panel of the cargo area.
2.Loosen the bulb holder at the clip, see
arrow, and pull out.
3.Turn signal indicator: apply gentle pressure
to the bulb while turning it to the left for
removal and replacement.Backup lamps and brake lamps: take out
the bulbs and change them.
4.Re-engage the bulb holder so that it audibly
clicks into place.
5.Reattach the cover in the cargo area.
Convertible
1.Turn the screws on the corresponding side,
see arrow, by 90° and remove the cover.
2.While applying light pressure, turn the bulb
holder of the turn signal bulb to the left.
3.Remove and replace the bulb.
4.Re-engage the bulb holder so that it audibly
clicks into place.
5.Reattach the cover in the cargo area.

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Lamps in the trunk lid
Coupe
1.Pry out the plastic plugs in the trim of the
trunk lid using a screwdriver and remove the
trim.
2.Release the bulb holder, see arrow, and
remove.
3.Apply gentle pressure to the bulb while
turning it to the left for removal and replace-
ment.
4.Attach the bulb holder.
5.Reattach the trim of the trunk lid and the
holder for the warning triangle.
Convertible
1.Take the warning triangle out of its holder,
refer to page231. Unscrew the holder using
the screwdriver from the onboard vehicle
tool kit.
2.Pry out the plastic plugs in the trim of the
trunk lid using a screwdriver and remove the
trim.
3.Release the bulb holder, see arrow, and
remove.4.Apply gentle pressure to the bulb while
turning it to the left for removal and replace-
ment.
5.Attach the bulb holder.
6.Reattach the trim of the trunk lid and the
holder for the warning triangle.
License plate lamp, center brake lamp,
parking/tail lamp
These lamps use LED technology for operation.
In the event of a malfunction, please contact
your BMW center or a workshop that works
according to BMW repair procedures with cor-
respondingly trained personnel.
Changing wheels
Your BMW is equipped with run-flat tires as
standard. This removes the need to change a
wheel immediately in the event of a puncture.
For information on continuing to drive with a
damaged tire, refer to Indication of a flat tire on
page85.
The symbol identifying run-flat tires is a circle
with the letters RSC on the sidewall, refer to
Run-flat tires, page210.
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount run-flat tires for your own safety. In the
event of a flat, no spare wheel is available. Your
BMW center will be glad to advise you. Refer
also to New wheels and tires, page210.
The tools for changing wheels are avail-
able as optional accessories from your
BMW center.<

Giving and receiving assistance
230
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page192.
>Radio readiness is on.
>The BMW Assist system is logged on to a
mobile phone network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of Roadside Assistance in
your home country can be found in the Contact
brochure.
First aid pouch*
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-