BMW Assist
188
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vices will be available. The BMW Assist system
can be reactivated by a BMW center after a new
contract has been signed.
Requirements
>The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine its current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic Collision Notification: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
*
Mobility
225Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW Care Products have been
material tested, laboratory checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:>Dimensions of your vehicle, refer to
page245.
>If necessary: fold in the exterior mirrors,
refer to page47.
>Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts.<
Preparations before driving into an automatic
car wash:
>Unscrew the rod antenna
*.
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Sports Wagon: deactivate the rear window
wiper and protect it against damage. If nec-
essary, ask the operator of the car wash
about protective measures you should take.
>Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control into the ignition
lock, even with Comfort Access.
2.Move the selector lever to position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets/high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or
Reference 253
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Contacts
BMW Assist
Vehicle information
Settings
Vehicle
Equipment
FunctionCommand
Opening the contacts{Contacts}
My contacts{My contacts}
New contact{New contact}
FunctionCommand
Opening BMW Assist*{B M W Assist}
Opening BMW Search
*{B M W Search}
FunctionCommand
Opening the computer{Onboard info}
Opening the trip computer{Trip computer}
Opening the vehicle information{Vehicle info}
Opening the vehicle status{Vehicle status}
FunctionCommand
Opening the main menu{Main menu}
Opening the settings{Settings}
Opening the options{Options}
Settings on the Control Display{Control display}
Opening the time and date settings{Time and date}
Opening the language and unit settings{Language and units}
Opening the speed limit settings{Speed}
Opening the light settings{Lighting}
Opening the door lock settings{Door locks}
FunctionCommand
Opening the air conditioning settings{Climate}
Reference 257
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Computer71
– displays on Control
Display71
Computer, refer to iDrive16
Concierge service189
Condensation, refer to When
the vehicle is parked119
Condition Based Service
CBS223
Configuring settings, refer to
Personal Profile26
Confirmation signals for
locking/unlocking the
vehicle28
Congestion
– refer to Route, bypassing
sections135
Connecting vacuum cleaner,
refer to Connecting
electrical appliances108
Consumption, refer to
Average consumption71
Consumption display
– average consumption71
– Energy Control70
Contacts
– creating186
Control Center, refer to
iDrive16
Control Display, refer to
iDrive16
– adjusting brightness80
– switching on/off19
Controller, refer to iDrive16
Controls and displays10
Control unit, refer to iDrive16
Convenient operation
– glass roof28
– windows28
Coolant222
– checking level222
Coolant temperature70
Cooling, maximum98
Cooling fluid, refer to
Coolant222
Cooling system, refer to
Coolant222
Copyright2Corner-illuminating lamps
– replacing bulbs231
Corner-illuminating lamps,
refer to Adaptive light
control93
Cornering lamps, refer to
Adaptive light control93
Correct tires216
Country codes DVD157
Courtesy lamps, refer to
Interior lamps96
Criteria for route134
Cross-hairs in navigation130
Cruise control61
– active62
– malfunction62
Cruising range71
Cupholders107
Curb weight, refer to
Weights247
Current fuel consumption,
refer to Energy Control70
Current playback
– external devices169
– of music collection164
Customer Relations191
D
Dashboard, refer to
Cockpit10
Dashboard, refer to
Instrument cluster12
Dashboard lighting, refer to
Instrument lighting95
Data, technical244
– capacities248
– dimensions245
– engine244
– weights247
Data transfer192
Date
– date format77
– setting76
Daytime running lights93
– replacing bulbs230
DBC Dynamic Brake
Control82Deactivating front passenger
airbags90
Deadlocking, refer to
Locking28
Defect
– door lock29
– fuel filler flap196
– glass roof37
– panorama glass roof39
Destination, entering by town/
city name125
Destination address
– entering125,131
Destination entry via BMW
Assist129
Destination for navigation
– entering by voice131
– entering via map130
– entry125
– home address128
– manual entry125
Destination guidance134
– bypassing a route
section135
– changing specified
route134
– continuing134
– starting134
– voice instructions135
– volume of voice
instructions136
Diesel exhaust fluid199
Diesel fuel197
Diesel particulate filter117
Digital clock69
Digital compass104
Digital radio, refer to HD
Radio148
Dimensions245
Dipstick, engine oil219
Directional indicators, refer to
Turn signals58
Direction instructions, refer to
Voice instructions135
Directory for navigation, refer
to Address book127
Displacement, refer to Engine
data244
Everything from A - Z
258 Display, refer to iDrive
controls16
Display lighting, refer to
Instrument lighting95
Displays
– on the Control Display16
Displays, refer to Instrument
cluster12
Displays and controls10
Disposal
– coolant222
– remote control battery35
– vehicle battery236
Distance control, refer to
Active cruise control62
Distance remaining to service,
refer to Service
requirements73
Distance warning, refer to
Park Distance Control
PDC81
Door key, refer to Remote
control with integrated
key26
Door lock29
Doors, emergency
operation29
DOT Quality Grades214
Draft-free ventilation100
Drinks holders, refer to
Cupholders107
Drive-off assistance, refer to
Dynamic Stability Control
DSC82
Drive-off assistant84
Driving lamps, refer to Parking
lamps/low beams92
Driving notes116
Driving off on hills, refer to
Drive-off assistant84
Driving stability control
systems82
Driving through water118
Driving tips, refer to Driving
notes116
Dry air, refer to Cooling
function99
DSC Dynamic Stability
Control82DTC Dynamic Traction
Control82
– indicator/warning lamp82
DVD
– country codes157
– settings158
– video playback157
DVD menu158
DVD player, refer to CD
player155
DVD video157
Dynamic Brake Control
DBC82
Dynamic destination
guidance135
Dynamic Stability Control
DSC82
– indicator/warning lamp82
Dynamic Traction Control
DTC
– indicator/warning lamp83
E
EBV Electronic brake-force
distribution82
Eject button, refer to Buttons
on the CD/DVD player144
Electrical malfunction
– door lock29
– driver's door29
– fuel filler flap196
– glass roof37
– panorama glass roof39
– trunk lid31
Electric seat adjustment42
Electric steering wheel lock
– with Comfort Access34
Electronic brake-force
distribution EBV82
Electronic oil level check220
Electronic Stability Program
ESP, refer to Dynamic
Stability Control DSC82
Emergency actuation,
automatic transmission,
refer to Overriding selector
lever lock58Emergency operation
– fuel filler flap, manual
release196
Emergency operation, refer to
Closing manually
– glass roof37
– panorama glass roof39
Emergency operation, refer to
Manual operation
– door lock29
Emergency release
– trunk lid from inside32
Emergency Request237
Emergency services, refer to
Roadside Assistance237
Energy, saving
– saving fuel116
Energy-conscious driving,
refer to Energy Control70
Energy Control70
Engine
– breaking in116
– data244
– overheated, refer to Coolant
temperature70
– speed244
– starting55
– starting, Comfort Access34
– switching off55
Engine compartment219
Engine coolant, refer to
Coolant222
Engine oil
– adding221
– alternative oil types222
– BMW Maintenance
System223
– capacity248
– checking level219
– dipstick219
– intervals between changes,
refer to Service
requirements73
Engine output, refer to Engine
data244
Engine speed, refer to Engine
data244
Engine starting, refer to
Starting the engine55
Reference 259
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Entry lamps, refer to Interior
lamps96
Entry map for destination130
Environmentally friendly
driving, refer to Energy
Control70
Equalizer, tone setting145
Error messages, refer to
Check Control77
ESP Electronic Stability
Program, refer to Dynamic
Stability Control DSC82
Event data recorders224
Exhaust system, refer to Hot
exhaust system117
Expanding the cargo area110
Extended connectivity of the
music player in the mobile
phone167
Exterior mirrors47
– adjusting47
– automatic dimming
feature48
– automatic heating47
– folding in and out47
External audio device106
External devices
– random sequence169
Eyes
– for tow-starting and towing
away239
– for tying down loads120
F
Failure messages, refer to
Check Control77
Failure of an electrical
consumer236
False alarm
– avoiding unintentional
alarm34
– switching off an alarm33
Fastening safety belts, refer to
Safety belts46
Fastest route for
navigation134Fast forward
– CD changer157
– CD player157
Filter
– refer to Microfilter/activated-
charcoal filter for automatic
climate control100
First aid pouch237
Fixture for remote control,
refer to Ignition lock54
Flash when locking/
unlocking28
Flat tire
– run-flat tires216
– Tire Pressure Monitor
TPM86
Flat Tire Monitor FTM84
– indicating a flat tire85
– indicator/warning lamp85
– initializing the system85
– snow chains84,217
– system limits84
Flat tires, refer to Tire
condition215
Fluid reservoir, refer to
Washer fluid reservoir60
FM, waveband147
Fog lamps95
– indicator lamp13,95
Folding rear seat backrest110
Folding up the floor panel112
Footbrake, refer to Braking
safely118
Footwell lamps, refer to
Interior lamps96
For your own safety5
Four-wheel drive, refer to
xDrive83
Free memory capacity, music
collection165
Front airbags90
FTM, refer to Flat Tire
Monitor84Fuel197
– additives198
– average consumption71
– gauge70
– high-quality brands197
– quality197
– specifications197
– tank contents, refer to
Capacities248
Fuel clock, refer to Fuel
gauge70
Fuel display, refer to Fuel
gauge70
Fuel-efficient driving, refer to
Energy Control70
Fuel filler flap196
– releasing in the event of
electrical malfunction196
Fuses236
G
Garage door opener, refer to
Integrated universal remote
control102
Gasoline
– refer to Average
consumption71
Gasoline, refer to Required
fuel197
Gasoline display, refer to Fuel
gauge70
Gas station
recommendations135
Gear indicator, automatic
transmission with
Steptronic57
Gearshift lever
– automatic transmission with
Steptronic57
– manual transmission56
Gearshifts
– automatic transmission with
Steptronic57
– manual transmission56
General driving notes117
Reference 261
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
Instructions for navigation
system, refer to Voice
instructions135
Instrument cluster12
Instrument lighting95
Instrument panel, refer to
Cockpit10
Integrated key26
Integrated universal remote
control102
Interactive map130
Interior lamps96
– remote control28
Interior motion sensor33
Interior rearview mirror48
– automatic dimming
feature48
– compass104
Interlock, refer to Disengaging
the remote control56
Intermittent mode of the
wipers59
Intersection, entering,
navigation126
iPod, connecting, refer to
AUX-IN port167
iPod, connecting, refer to USB
audio interface167
J
Jacking points235
Joystick, refer to iDrive16
Jumpering, refer to Jump-
starting238
Jump-starting238
K
Key, refer to Integrated key/
remote control26
Keyless go, refer to Comfort
Access34
Keyless opening and closing,
refer to Comfort Access34
Key Memory, refer to Personal
Profile26Kickdown57
– automatic transmission with
Steptronic57
Knock control197
L
Lamps
– automatic headlamp
control92
– parking lamps/low beams92
Lamps and bulbs, replacing
bulbs229
Lap-and-shoulder belt, refer
to Safety belts46
Lashing eyes, refer to
Securing cargo120
Last destinations128
LATCH child restraint fixing
system51
Leather care227
LED Light-emitting
diodes230
Length, refer to
Dimensions245
License plate lamp, replacing
bulb235
Light
– high-beam assistant94
Light-alloy wheels226
Light-emitting diodes
LED230
Lighter108
– connecting electrical
appliances108
Lighting
– instruments95
– lamps and bulbs229
– vehicle, refer to Lamps92
Light switch92
Limit, refer to Speed limit79
Load119
Load securing equipment,
refer to Securing cargo120
Lock buttons, doors, refer to
Locking30Locking
– adjusting confirmation
signal28
– from inside30
– from outside28
– without remote control, refer
to Comfort Access34
Locking and unlocking doors
– confirmation signals28
– from inside30
– from outside27
Low beam control, refer to
High-beam assistant94
Low-beam headlamps92
– automatic92
– replacing bulbs231
Lower back support, refer to
Lumbar support43
Luggage rack, refer to Roof-
mounted luggage rack120
Lumbar support43
M
M+S tires, refer to Winter
tires217
Maintenance, refer to Service
Booklet
Maintenance system223
Malfunction
– automatic transmission with
Steptronic58
– tires85
– trunk lid31
Malfunction warnings, refer to
Check Control77
Manual car wash226
Manual mode, automatic
transmission with
Steptronic57
Manual operation
– door lock29
– driver's door29
– fuel filler flap196
– glass roof37
– panorama glass roof39
– transmission lock, automatic
transmission58
– trunk lid31
Reference 263
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Mobility
New tires216
North-facing map136
Nozzles97
Number of cylinders, refer to
Engine data244
Nylon rope, refer to Tow
rope240
O
OBD socket, refer to Socket
for Onboard Diagnosis224
Octane ratings, refer to Fuel
specifications197
Odometer69
Oil, refer to Engine oil219
Oil consumption219
Oil level219
Old batteries, refer to
Disposal236
Onboard vehicle tool kit229
Opening and closing
– Comfort Access34
– from inside30
– from outside27
– using the door lock29
– via the remote control27
Options, selecting for
navigation134
Orientation menu, refer to
Start menu17
Outlets
– refer to Ventilation100
Output, refer to Engine
data244
Outside-air mode
– automatic climate control99
Outside temperature
display69
– changing units of
measure73
– in computer73
Outside temperature
warning69
Overheated engine, refer to
Coolant temperature70
Overriding selector lever
lock58Overview
– radio control144
P
Paintwork care226
Panorama glass roof38
– closing after electrical
malfunction39
– comfort position39
– Convenient operation28
– initializing39
– opening, closing38
– pinch protection system39
– power failure39
– raising38
– remote control28
Park assistant, refer to Park
Distance Control81
Park Distance Control PDC81
Parked car ventilation100
– preselecting switch-on
times101
– switching on and off
directly101
Parking
– vehicle55
Parking aid, refer to Park
Distance Control PDC81
Parking brake56
– indicator lamp56
Parking lamps92
– replacing bulbs230,232
Parking lamps/low beams92
Particulate filter, refer to
Diesel particulate filter117
Partition net111
Passenger side mirror tilt
function48
Pathway lighting93
Personal Profile26
Phone book177
Phone numbers
– dialing178
Pinch protection system
– glass roof, electric37
– panorama glass roof39
– windows36Placing a call, refer to
telephone owner's manual
Playing music163
Polish227
Pollen
– refer to Microfilter/activated-
charcoal filter for automatic
climate control100
Postal code, entering for
navigation126
Power failure236
Power windows36
– safety switch36
Power windows, refer to
Windows36
Preheating, refer to Diesel
engine
55
Pressure, tires201
Pressure monitoring, tires84
– Flat Tire Monitor84
Pressure monitoring of tires,
refer to Tire Pressure
Monitor TPM86
Programmable buttons on the
steering wheel11
Protection function, refer to
Pinch protection system
– glass roof, electric37
– panorama glass roof39
– windows36
Providing medical assistance,
refer to First aid pouch237
Puncture
– Flat Tire Monitor84
R
Radio
– controls144
– HD Radio148
– satellite radio150
– selecting a waveband147
– storing stations147
– switching on/off144
– tone control144
– volume144
Radio position, refer to Radio
readiness54