Client Assistance
128 Navigation System
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specifi c issue that you cannot fi nd
in the book. You may save yourself a
trip to the dealer by fi rst consulting the
following resources:
• The Troubleshooting section (see page 154 )
• The Frequently Asked Questions (FAQs) section (see page 146 )
• The FAQs found on the online update DVD order site (see “Obtaining a
Navigation Update DVD”)
• For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see the main vehicle Owner’s manual,
or the Advanced Technology Guide.
• For traffi c-related issues, see the
“ AcuraLink Real-Time Traffi c™ ”
section (on page 23 ) and FAQs (on
page 146 ). • Call Acura Client Services (see
Acura Automobile Client Service on
page 127 ).
• For database or POI issues, follow the guidelines in the “ Reporting Errors ”
section (see page 127 ).
If your question is still unanswered
and you wish to visit the dealer, please
be prepared to demonstrate the issue
to the service consultant. That way,
the service consultant can document
the issue for the factory to allow more
effi cient troubleshooting.
Some issues may at fi rst seem random,
but you may notice a pattern, like they
only occur when you enter a specifi c
address, when driving on a certain road,
or just when it’s cold. This information
is very useful to the service consultant.
Be patient, the service consultant may
be unfamiliar with your specifi c issue. Obtaining a Navigation
Update DVD
Acura is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
yea r.
To purchase an updated DVD, you will
need your vehicle’s VIN number and the
System/Device Information from the
INFO screen (Other). Call the Acura
Navigation Disc Fulfi
llment Center at
(888) 549-3798, or order online by going
to www.acuranavi.com.
NOTE:
• Update DVDs are not available at your dealer. However, the dealer may
order an update DVD for you out of
courtesy. There is no program for
free DVD updates.
• The update DVD order line staff cannot answer technical questions
regarding navigation operation,
coverage, or POIs.
2010 TL
Coverage Areas
Navigation System129
Map Coverage
The system provides map coverage for
the following U.S. states, as well as
for Canada and Puerto Rico. The map
coverage consists of accurately mapped
(ve r i fi ed) metropolitan areas (in the
following list) and a less accurate
(unverifi ed) rural database. See Map
Overview on page 6 for a discussion of
map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verifi ed outside these areas. If
your route passes through these areas,
routing may be limited, depending on
your routing choices. See Unverifi ed
Area Routing on page 102 .
If you desire additional map coverage
information, contact Acura Client
Services or go to www.acuranavi.com .
Enter your vehicle model and model
year, and then select the state for which
you want to verify map coverage.
U.S. Detailed Coverage Areas
Alabama
Auburn-Opelika
Bir m ingham / Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Prescott
Sedona
Tu c s o n
Yu m a
Arkansas Fayetteville
Fort Smith
Hot Springs
Little Rock
Pine Bluff
California Central Valley - including Fresno, Merced, Modesto, and Stockton
Humboldt
Los Angeles/San Diego Metro
Mammoth Lakes
Sacramento Metro
San Francisco Bay (approximately
Monterey to Sonoma) – including
Monterey County and Hollister Southern California Area –
including
Bakersfi eld and San Luis Obispo
Yu b a
Colorado Denver/Boulder/Colorado Springs/Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
Delaware Entire state – including Dover, Wilmington Metro area, New
Castle County
Florida Cape Canaveral/Cocoa Beach/Titusville
Dixie County
Florida Keys
Fort Myers Metro area – including
Naples
Fort Pierce
Gainesville
2010 TL
Coverage Areas
144 Navigation System
Operation in Alaska, Hawaii,
Canada, and Puerto Rico
Certain functions that rely on a satellite
signal will not work correctly. These
functions include but are not limited to
AcuraLink, and traffi c- and weather-
related services.
XM Radio
Navigation-equipped vehicles delivered
to Alaska, Hawaii, Canada, and
Puerto Rico are equipped with XM
hardware, but XM broadcasting is
not available; therefore sections of
the manual that mention XM audio,
traffi c displays, weather information,
and AcuraLink features do not apply.
Vehicles originally delivered to the U.S.
mainland and shipped to Hawaii also
have XM, but will not function because
the XM satellites (aimed toward the
U.S. mainland) are too far away to
obtain reception.
Alaska, Hawaii, Canada, and
Puerto Rico
This section describes the differences in
navigation system operation for vehicles
delivered in Alaska, Hawaii, Canada,
and Puerto Rico.
Map Coverage
All roads displayed on the map screens
are detailed coverage roads. Text related
to “unverifi ed” roads or areas are not
applicable. The following topics do not
apply:
• Unverifi ed road descriptions (see
page 7 , 102 )
• Cautions and pop-up windows related to unverifi ed roads (see page 71 )
• Setup entries that relate to turning on or off unverifi e d r o u t i n g ( s e e p a g e 10 3 )
Other Map Issues
• See the coverage section for a list of
islands with coverage (see page 129 ).
Address and POI Entry Screens
The following differences occur for
map, address, and POI selection:
• Entry of a destination address or POI on an island other than your current
island may result in a screen caution
message. This is normal because
there are no “ferry” routes between
islands available in the database.
Setup Screen Differences
The SET UP screen differences are
minor and are listed below. See the
Setup section (page 92 ) for additional
information.
2010 TL
Coverage Areas
Navigation System145
AcuraLink / Messages
This item is grayed out on the SET UP
screen (Other ) because XM is not
available.
Traffi c & Weather Status
This item is grayed out on the SET UP
screen (Other ) because XM is not
available.
INFO Screen Differences
Messages
The INFO screen Messages feature
utilizes XM. Because XM is not
available, it is not displayed on the
INFO screen except messages such
as the diagnosis information for the
trouble of the car. In addition, the “Map
menu” item New Messages will
appear grayed out except messages such
as the diagnosis information for the
trouble of the car. This is normal.
Traffi c Incidents
This item is grayed out on the INFO
screen because XM is not available. Weather Information
This item is grayed out on the INFO
screen because XM is not available.
Map Legend
The map legend “Traffi c” and
“Weather” descriptions may be
available, but do not apply.
Shipping a Vehicle To or From
Alaska, Hawaii, Canada, and
Puerto Rico
Although the HDD in the vehicle
contains maps for both U.S. mainland
and Hawaii, the dealer must perform
the selection of “U.S. mainland” or
“Hawaii” for you. NOTE:
Shipping a vehicle from Alaska,
Hawaii, Canada, and Puerto Rico to
the U.S. mainland
• If you wish to receive XM audio,
traffi c, or weather, you must call XM
and set up an account at (800) 852-
9696.
• To begin receiving AcuraLink quick tips, contact Acura Client Services
at (800) 382-2238, and ask them to
activate your AcuraLink unit.
Shipping a vehicle from the U.S.
mainland to Alaska, Hawaii, Canada,
and Puerto Rico
• If a U.S. mainland-delivered vehicle is shipped to Alaska, Hawaii,
Canada, and Puerto Rico, there is no
XM reception.
• The issues under “Operation in Alaska, Hawaii, Canada, and Puerto
Rico” apply.
2010 TL