148
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
The quality of receptionof the radio station listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 MHz is
displayed...). The vehicle is too far from the transmitter used b
y the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the RDS function to enable the system
to check whether there is a more powerful
transm
itter in the geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode.During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
Tr
affi c announcementTA is displayed. I donot receive any traffi c
information.Th
e radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
Th
e stored stations arenot found (no sound, 87.5 MHz is displayed...). An in
correct waveband is selected. Press the SRC/TEL button to return to the
waveband (FM1 or FM2) on which the stations arestored.
150
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWER SOLUTION
An iPod is not recognised
when connecting to the
USB port.The iPod is of a generation that is not compatible with the USB.
Th
e hard disk or deviceis not recognised whenconnecting to the USBport.
Some hard disks and devices need a power supply greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V socket or an external power supply.
Caution
:
ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).
When streaming, the sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le toimprove streaming.
In "Random all" pla
y,not all of the tracks areplayed.In "Random all" pla
y, the system can only take into account up to 999 tracks.
With the en
gine off, the
audio system switches off after a few minutes of use. When the en
gine is switched off, the audio system operating timedepends on the battery charge.
The switch-o
ff is normal: the audio system switches to economy mode and switches off to prevent discharging the vehicle's battery.
Start the vehicle's engine to increase the batterycharge.
The messa
ge "the audio system is overheated"
appears on the display. In order to protect the installation if the surroundin
g temperature is too
high, the audio system switches to an automatic thermal protection mode leading to a reduction of the volume or stopping of the playing of the CD. Switch the audio s
ystem off for a few minutes to
allow the system to cool.
