2009 VOLKSWAGEN JETTA identification

Booklet 1.2 USA Warranty
BBB AUTO LINE
BBB AUTO LINE dispute resolution services
If your dea le r or Cus tom er Repr ese nta tive
d oes not r esolve yo ur produc t co nce rn to your
sa tisfac tion or if yo u do not wis h to prese nt your
co nce rn t o eith er of them. you ma y take advan­
t age of the m ed iat io n and arbitration servic es of
th e Better Busin ess Bur eau. This program is
called BBB AUTO LI NE and is ava ilabl e to yo u
fr ee of cha rge, o n a natio nw ide basis as lo ng as
you r ve hicle has bee n dri ven l ess than 24,000
m iles a nd has not been in use for mor e than 2
yea rs. Not every cla im is elig ible ; th ere are so me
age and milea ge limit ations, so please c heck
w ith your local Better Busin ess Bureau ("BBB")
r ega rdin g yo ur cla im .
T he BBB AUTO LINE progra m has two pan s. Th e
fir st p art is m ediatio n. Me diatio n m ea ns th at th e
B BB staff will faci litate neg otia tion s betwee n the
parti es in an effort
to brin g yo ur cla im to a mutu ­
ally acceptab le re so luti on. You do not have to
parti cip ate i n mediation if yo u wo uld rather pro ­
cee d imm ediat ely to arbi trati on. Ar bitr ation is
th e oth er part of BBB AUTO LINE. Arb itration is
a pro cess by whic h an imp artia l p erso n mak es a
de cisio n on your claim. The arbi trator s are not
c onne cted with the a utom ob ile indu stty a nd
se rve on a volunt ary bas is .
l fy ou d o not agree w ith th e m edia ted reso lution
a nd /or have opte d t o arbitr ate, an arbitrati on
h ear ing w ill b e sc hedu led . Yo u ma y att end th e
h earin g in per son, b e re pr ese nted by an at­
torn ey, brin g witnesses . a nd give s upport ing ev­
id ence . In stead of a ppearing personally, yo u
may req ues t a writt en or eve n a te le ph on e arb i­
trati on h earing .
If yo u wis h to u se BBB AUT O LINE, plea se call
th e fo llow ing toll -fre e numb er:
30 BBB AUTO LINE
Te l.: I (800) 955 -5100
W hen you call th e loca l office of the "BB B", it s
staff will n eed th e following infor matio n:
• Your name , addr ess a nd telephone number
• Make, model and Vehicle Identification
N umber of your vehicl e (VI N)
• Delivery date and curr ent mil eage
• Natur e of co mplaint or probl em
T he "BB B" w ill follow -up on yo ur compl aint ;
a nd i f it ca nn ot b e m edia ted, t hey will arrange an
arb itratio n h earin g.
A dec is ion will be m ade by the arbitrat or within
3 clays of the hearin g (ty picall y a d ecis io n i s
made 40 days fro m the elate you filed yo ur claim
wit h "BBB ").
You then have the o pport unit y to acce pt or re jec t
the d eci sion. If y ou accep t the deci sio n, V olk­
sw age n of Ame rica . In c. will b e bound b y th e de­
c is io n and fulfill its obli gat io n wit hin the time
s p ecified b y th e arbitrato r.
If yo u rejec t th e decis io n:
I - You are free to pur su e ot her l ega l re m ed ies
av aila bl e und er s ta te and fed era l l aw.
2 - The manufa ctur er w ill not have to co mpl y
w ith any part of the de cis ion.
Ca liforn ia residents
Additio nal information rel atin g to yo ur ri ght s
lo arbitrate warranty claim s und er the BBB
A UTO LI NE Arbitration Prog ram i s provided in
the Owner Informat ion about Consum er Pro­
t ec tion Law s book le t whic h is pr ese nted to you
b y yo ur dea ler w hen yo u t ake deli very of your
n ew

-·
NOTICE OF ADDRESS CHANGE/USED CAR PURCHASE
Complete Vehicle Identification Number
LJ
Last Name First Name Initial
Number Street Apt. No.
City State ('9"'
1-1
Zip Code
Please PRINT and give complete information

Maximum (permissible) inflation pressure means the maximum cold inflation pressure to
which a tire may be inflated. Also called "max­ imum inflation pressure."
Normal occupant weight
means
150 lbs. (68 kilograms) times the number
of occupants seated in the vehicle up to the total seating capacity of your vehicle.
Outer diameter
means the overall diameter of an inflated new
tire.
Overall width means the linear distance between the exteriors
of the sidewalls of an inflated tire, including ele­
vations due to labeling, decorations, or protec­ tive bands or ribs.
Ply
means a layer of rubber-coated parallel cords.
Radial ply tire
means a pneumatic tire in which the ply cords
that extend to the beads are laid at substantially
90 degrees to the centerline of the tread.
Recommended inflation pressure
see
52, "Cold tire inflation pressure".
Rim
means a metal support for a tire or a tire and
tube assembly upon which the tire beads are
seated.
Rim diameter
means nominal diameter of the bead seat . If you
change your wheel size, you will have to pur­
chase new tires to match the new rim diameter.
Rim size designation
means rim diameter and width.
Rim width
means nominal distance between rim flanges.
Sidewall
means that portion of a tire between the tread
and bead.
Booklet 3.2 Tips and Advice
Speed rating (letter code) means the speed at which a tire is designed to be
driven for extended periods of time. The ratings range from 93 mph (150 km/h) to 186 mph
(298 km/h). These ratings are listed in the table
below 62. You may not find this informa­
tion on all tires because it is not required by law.
The speed rating letter code, where applicable, is molded on the tire sidewall and indicates the
maximum permissible road speeds.
Tire pressure monitoring system
1 )
means a system that detects when one or more
of a vehicle's tires are underinflated and illumi­ nates a low tire pressure warning telltale.
Tread means that portion of a tire that comes into con­
tact with the road.
Tread separation means pulling away of the tread from the tire
carcass.
Tread wear indicators (TWI) means the projections within the principal
grooves designed to give a visual indication of
the degrees of wear of the tread. See
59, "Tread Wear Indicator (TWI)" for more informa­
tion on measuring tire wear.
Uniform Tire Quality Grading
is a tire information system developed by the United States National Highway Traffic Safety
Administration (NHTSA) that is designed to help buyers make relative comparisons among tires.
The UTQG is not a safety rating and not a guar­ antee that a tire
will last for a prescribed number
of miles or perform in a certain way. It simply
gives tire buyers additional information to com­ bine with other considerations, such as price,
brand loyalty and dealer recommendations .
Under UTQG, tires are graded by the tire manu­
facturers in three areas: tread wear, traction and temperature resistance. The UTQG information
on the tires, molded into the sidewalls.
U.S. DOT Tire Identification Number (TIN)
This is the tire's "serial number."
It begins with
the letters "DOT" and indicates that the tire
meets all federal standards. The next two num-
Tire pressure monitoring system)
Checking and Filling 53

Booklet 3.2 Tips and Advice
tires approved for the Volkswage n models ered by your Owner's Literature.
The tire pressure label on the open edge of the
dri ver's door (
54, fig. 13 ) lists th e s pec ifi­
cations of the original equipm ent tir es insta lled
on your vehicle at the time it was
Federal law re quire s tire manufacturers to plac e
standardized informat io n on the sid ew all of all
t ir es
fig. This information id enti­
fi es d esc ribes the fundamental charac te ris­
ti cs, the quality grad e of the tire and also pro­
vides
tir e id entifi cation number for safe ty stan ­
dard certificat ion an d in case of reca ll.
Tire specifications
Kn ow le d ge of tire sp ec ifica tions mak es it easier
to choose the tires. Hadial tires ha ve the
t ir e sp ec ifica tion s mark ed on th e sidewall, for
examp le :
P255 I 55 R 18 109 H x i
This contain s the following information:
Indi cates the tir e is for pass enger
No minal tire width in mm of the tire from
s ide wall edg e to sidewa ll edge. 1 n general.
th e lar ger the numb er, the wider th e tir e
55 I !e ight /width
in per cent (aspect ratio )
Tire constru ctio n: Hrad ial
1 8 Him diamete r
(in inch es)
109
co de
Speed le tter code
x i
tha t th e tire is "R einf orced"
( h eavy-d uty tir es)
M +S (o r "M /S") Indicates that t he tire h as some
m ud and snow capabili ty
The tire s could al so have the information of di ­
rection of rotation
51, "Unidi rectiona l
tires".
T ir e manufactur ing date
The manufa cturin g dat e is also indicate d on the
tir e sid ewa ll (poss ibly o nly on the i1111 erside of
th e wheel):
... 45 03 ... "means. fo r exam ple, that th e
tir e produ ced in the 45th week of
Speed Rating Letter Code
The sp ee d rating le tt er code on the wheel s indi­
cates the maximum p ermi ssibl e roa d speeds
in "Wint er tires" on page
up 93 mph (150 km/h )
Q 99 mph km/h)
up to 106 mph (170 k m/h)
s up to llO mph (180 km /h )
T up
118 mph (190 km/h )
u up t o 124 mph (200 km/h )
up to 130 mph (210 km /h )
V up to 149 mph (240
up to 150 mph (240
\V up t o 168 mph (270 y
up to mph (298
U. S. DOT Tire Identification Number (TIN )
Thi s is the tir e's "se rial number." It begins with
th e le tt ers "DOT" and indicates
the tire
m ee ts all federal standards . The n ext two
ber s or lett ers indicate th e plant where it was
manufacture d. and the la st four numb ers repre­
se nt the week and year of manuf acture. For ex­
a mpl e. th e numb ers 180 1 m ean that the tire
produ ced in the 18th week of 2001. The oth er
numb ers are mark etin g co des ma y or ma y
n o t be used b y th e tire manufa cturer. T his infor­
mati on is u sed to contact consum ers ifa tire de­
f ec t req uires a reca ll.
Tir e ply compos ition and materials used
T he numb er of plies indicat es the numb er of
la ye rs of rubb er-co ated fabri c in the tir e. In gen­
e ral, th e g rea te r the numb er of p lies , th e mor e
a tire can supp ort. Tire manuf actur ers
a lso mu st indicate the materials in the tire ,
wh ich include steel. nylon, poly este r, and
o th ers .
Maximu m Load Ra ting
Thi s numb er indi cat es the maximum load in ki ­
lo gram s and pounds that can h e
by the
tir e. Tread wear, traction and te mpe ralll re
g rades
64, tir e quality
·II For tir es max imum speed capabilit y over mph (240 km /h ). tire so metimes use
th e lette rs
62 Checking and Filling

Booklet 3.3 Technical Data
General notes
What you need to know
Abbreviations used in this booklet
Abbreviation Meaning
kW Kilow att (e n gin e pow er)
hp Hor se power ( engin e pow er)
rpm Revolu tion s per minut e (engine sp ee d)
N m Newt on m ete rs ( un it of engin e torque )
lb- ft
Foot pound s (uni t of engin e torq ue)
in . Inch
qt s. Quart s
CID Cub ic in ch di spl ace ment
lb s.
Pound s
k g
Kilogram
Vehicle Identification
Fig . 1 View from th e outs ide thro ugh the windshi eld
on the driver 's side : Ve hicle identilicotion numb er
(V IN)
Vehicle identification numb er (VIN}
The vehicle ident ifica tion numb er is lo cat ed on
th e in strum en t pa nel o n th e dri ver' s s ide so
it is vis ib le from th e out side through the w ind­
s h ie ld l.
2 General notes
Th e safety compliance sticker
Th e sa fe ty comp lian ce s tick e r is yo ur ass ura nce
th at y our new ve hicle comp lies w ith all appli ­
c ab le Fed -e ral Motor Ve hicle Saf ety S ta nd ard s,
w hich wer e in effec t
lim e the ve hicle wa s
m anufa ctur ed. Yo u can find thi s sticke r on th e
l e ft fro nt door jamb.
It shows t he m ont h and the ye ar of produ cti on
a nd
ve hi cle id entification number.
Th e high voltag e warning label
T he hig h vo ltage warn ing lab el is located on th e
l oc k ca rr ie r
Th e spark i gn ition system meets al l r eq uire­
m ent s of th e Canad ian Int erf ere n ce -Ca using
Equ ipm ent Heg u-lati ons.
Th e ve hicl e identification label
ve hicl e id en tifi cat io n lab el i s loca te d on th e sid e of th e rea r pan el in th e lu ggage com­
partm en t o r under carp eti n g on th e luggage
compartm en t floor. The labe l co nt ains th e fo l-
l o w ing informa tion:
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