Feature Description
Remote
Door Unlock
You can send a request to unlock the vehicle doors
through your Volkswagen Car-Net iPhone® or An-
droid® app, the Volkswagen Car-Net website or by
calling the Volkswagen Car-Net Response Center
(text and data rates apply). If none of the vehicle
doors are opened within about 30 seconds, the car will
lock again.
Remote
Honk and
Flash
You can send a honk and flash signal to the car using
the Volkswagen Car-Net website or the VW Car-Net
iPhone® or Android® app (text and data rates apply).
The car will honk the horn and blink the headlights
and emergency flashers for up to 10 seconds.
Last Parked
Location
You can locate your last parked location using your
Volkswagen Car-Net iPhone® or Android® app (text
and data rates apply).
Destinations
Only appli-
cable for
vehicles
equipped
with a facto-
ry-installed
navigation
system.
Points of Interest (POIs) or other destinations can be
imported remotely into the factory-installed navigation
system (if equipped) from a computer or the
Volkswagen Car-Net iPhone® or Android® app (text
and data rates apply). These destinations can be
called up and used by the navigation system.
Destination
Download
Only appli-
cable for
vehicles
equipped
with a facto-
ry-installed
navigation
system.
Press the • button in the 3-button module: The vehi-
cle will connect directly to the Volkswagen Car-Net
Response Center where a Volkswagen Car-Net Cus-
tomer Specialist will assist with destinations. The ad-
dress of a dealer’s location can also be sent by the
Customer Specialist to your factory-installed naviga-
tion system (if equipped).
Remote Vehicle Access:
Feature Description
Remote
Status
Check
Current information about the vehicle can be viewed
through a computer or your Volkswagen Car-Net iPh-
one® or Android® app (text and data rates apply). You
can find out if the doors, luggage compartment and
engine hood are open or closed, whether the car lights
are on or off, the level of fuel in the tank, when the
vehicle needs to be serviced next and more.
Diagnostics & Maintenance:
Feature Description
Dealer
Scheduling
Press the • button in the 3-button module: The vehi-
cle will initiate a call to the Volkswagen Car-Net Re-
sponse Center where a Volkswagen Car-Net Custom-
er Specialist will connect you with an authorized
Volkswagen dealer to schedule your service appoint-
ment. The address of the dealer’s location can also be
sent by the Customer Specialist to your factory-
installed navigation system (if equipped).
Vehicle
Health
Report
View a vehicle health report to proactively manage
maintenance and other services and to receive up-to-
date diagnostics in a monthly email report or by im-
mediate request.
WARNING
Refer to your vehicle's warning and indicator lights for the most
current diagnostic information. Always consult this manual for
maintenance guidelines. Failure to heed warning lights and in-
strument cluster text messages can cause the vehicle to break
down in traffic and result in a collision and serious personal
injury.
Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and
where no part of the hot catalytic converter and exhaust system
can come into contact with flammable materials under the vehi-
cle, such as dry grass, brush, spilled fuel, etc.
A broken down vehicle presents a high accident risk for itself
and others. Switch on emergency flashers and set up a warning
triangle to warn oncoming traffic.
The Volkswagen Car-Net website (http:// www.vw.com/carnet)
contains the most up-to-date information and instructions about
Volkswagen Car-Net services.
Please regularly visit the website to learn about changes to ser-
vices and new features.
Volkswagen Car-Net features can be modified, discontinued, deac-
tivated, reactivated or expanded without any further notice.
Application software (“apps”)
LED light in the 3-button module
The LED light in the 3-button module will be green during the trial
period and whenever you have an active subscription. The LED light
will go off if the trial period is over and the customer has not sub-
scribed to the Volkswagen Car-Net Services. The LED light will be
red only during a VW Car-Net hardware malfunction or fault.
WARNING
Application software and Volkswagen Car-Net services that are
unsuitable or improperly used can cause accidents, serious
personal injury and vehicle damage.
Volkswagen Car-Net services can be used only where ade-
quate cellular and GPS signals are available
Volkswagen recommends using only services and applica-
tion software that are provided by Volkswagen or Verizon
Telematics, Inc. (VzT) specifically for your vehicle.
Protect the mobile device and its application software from
misuse.
Never modify application software and Volkswagen Car-Net
services.
Always read and heed the operating instructions for the mo-
bile device.
WARNING
Driver distraction causes accidents, collisions and serious per-
sonal injury! Using application software and Volkswagen Car-
Net services while driving can distract the driver from traffic.
Always drive attentively and responsibly.
NOTICE
The system does not support simultaneous Volkswagen Car-Net
and mobile phone calls via the mobile phone package.
When a Volkswagen Car-Net service is accessed through the
3-button module call buttons any calls on a mobile device con-
nected to the vehicle’s mobile phone package will be automati-
cally disconnected.
Length 189 in – 193 in (4802 –
4902 mm)
Width 73 in (1855 mm)
Height (unloaded) 55.7 – 56.1 in (1417 –
1425 mm)
Wheelbase 106.6 in (2708 mm)
Minimum turning circle diameter
(wall to wall)2
37.4 ft (11.4 m)
Track2, front 61.1 – 61.3 in (1552 –
1556 mm)
Track2, rear 61.3 – 61.5 in (1557 –
1562 mm)
Ground clearance (unloaded) 4.9 in (124 mm)
NOTICE
Please be careful when parking your vehicle in areas with
parking barriers or curbs. These vary in height and could dam-
age your bumper and related parts if the front of your vehicle
hits a barrier or curb that is too high while you are getting into or
out of a parking spot.
Always be careful when you enter a driveway or drive up or
down steep ramps or over curbs or other obstacles. Parts of the
vehicle close to the ground may be damaged (such as bumper
covers, spoilers, and parts of the engine, suspension, and ex-
haust systems).
2 Slight differences to these figures are possible, depending on wheel and tire size fitted and the level selected.