2009 TOYOTA RAV4 key

When trouble arises5
409
5-1. Essential informationEmergency flashers ......... 410
If your vehicle needs to be towed ............................. 411
If you think something is wrong ......................... 418
Fuel pump shut off system ........................... 419
Event data recorder ......... 420 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 422
If you have a flat tire (vehicles with standard
tires) ............................... 434
If you have a flat tire (vehicles with run-flat
tires) ............................... 450
If the engine will not start ................................ 451
If the shift lever cannot be shifted from P............ 453
If you lose your keys ........ 454
If the electronic key does not operate properly
(vehicles with smart
key system).................... 455
If the battery is discharged ..................... 457
If your vehicle overheats ....................... 460
If the vehicle becomes stuck .............................. 463

412 5-1. Essential information
■Emergency towin g procedure
Release the parking brake.
Shift the shift lever to N.
Vehicles without smart key system: Turn the engine switch to “ACC”
(engine off) or “ON” (engine running) position.
Vehicles with smart key system: Turn the “ENGINE START STOP”
switch to ACCESSORY (engine off) or IGNITION ON (engine run-
ning) mode.
CAUTION
■ Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
NOTICE
■To prevent causing serious dama ge to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
STEP 1
STEP 2
STEP 3

5
When trouble arises
419
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without smart key system Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with smart key system Turn the “ENGINE START STOP” switch OFF.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fu el pump shut off system stops sup-
plying fuel to the engine.
STEP 1
STEP 2
STEP 1
STEP 2

5
When trouble arises
427
5-2. Steps to take in an emergency
*: Driver's and front passenger’s seat belt warning buzzers:
The driver’s and front passenger’s seat belt warning buzzers sound to alert
the driver and front passenger that his or her seat belt is not fastened. The
buzzer sounds intermittently for 10 seconds after the vehicle has reached a
speed of 12 mph (20 km/h). Then, if the seat belt is still unfastened, the
buzzer will sound at a different tone for 20 more seconds.
Follow the correction procedures. (vehicles with smart key system)
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
Interior
buzzerExterior
buzzerWarning lightWarning light/DetailsCorrection procedure
Once (Comes
on for 8
seconds.) Smart key system warning
light
Indicates that the electronic
key is not present when the
“ENGINE START STOP”
switch is pressed. Confirm the
location of the
electronic
key*.
Once3 times
Smart key system warning
light
Indicates that a door other
than the driver’s door has
been opened and closed with
the “ENGINE START STOP”
switch in any mode other
than OFF and the electronic
key has been taken out of
the detection area. Confirm the
location of the
electronic
key.

428 5-2. Steps to take in an emergency
*: If the engine does not start when the electronic key is inside the vehi-cle, the electronic key battery may be depleted or there may be diffi-
culties receiving the si gnal from the key. (P. 3 0 )
Once3 times
Smart key system warning
light
Indicates that the driver’s door
has been opened and closed
with the shift lever in P, the
“ENGINE START STOP”
switch in any mode other than
OFF and the electronic key
has been taken out of the
detection area. Turn the
“ENGINE
START
STOP” switch
OFF or con-
firm the loca-
tion of the
electronic
key.
ContinuousContinuous
Smart key system warning
light
Indicates that the driver’s door
has been opened and closed
with the shift lever not in P, the
“ENGINE START STOP”
switch in any mode other than
OFF and the electronic key
has been taken out of the
detection area.
• Shift the shift
lever to P.
• Confirm the location of the
electronic
key.
Interior
buzzerExterior
buzzerWarning lightWarning light/DetailsCorrection procedure

5
When trouble arises
451
5-2. Steps to take in an emergency
If the engine will not star t
If the engine will not start even though correct starting procedures
are being followed ( P. 143, 147) or releasing the steering lock, ( P.
143, 147), consider each of the following points.
■ The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( P. 143, 147)
● There may be a malfunction in the engine immobilizer system.
(  P. 9 2 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
●The battery may be discharged. ( P. 457)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(  P. 452)

452 5-2. Steps to take in an emergency
■The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 457)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.

5
When trouble arises
453
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles without smart key system: Turn the engine switch
to the “LOCK” position.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch off.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5