2009 TOYOTA HIGHLANDER key

5
When trouble arises
535
5-2. Steps to take in an emergency
If the engine will not start
If the engine still does not start after following the correct starting
procedure (→P. 173, 177) or releasing the steering lock ( →P. 175,
178), confirm the fo llowing points.
■The engine will not start even when the starter motor oper-
ates normally.
One of the following may be the cause of the problem.
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. ( →P. 173, 177)
● There may be a malfunction in the engine immobilizer system.
(→ P. 1 1 5 )
■ The starter motor turns over slowly, the interior lights and
headlights are dim, or the hor n does not sound or sounds at
a low volume.
One of the following may be the cause of the problem.
● The battery may be discharged. ( →P. 541)
● The battery terminal connec tions may be loose or corroded.
■ The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(→ P. 536)

536 5-2. Steps to take in an emergency
Emergency start function (vehicles with smart key system)When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally. Set the parking brake.
Shift the shift lever to P.
Set the “ENGINE START STOP” switch to ACCESSORY
mode.
Push and hold the “ENGINE START STOP” switch about 15
seconds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■ The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem.
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 541)
● There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4

5
When trouble arises
537
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift l ever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles without smart key sy stem: Turn the engine switch
to the “ACC” position.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5

538
5-2. Steps to take in an emergency
If you lose your keys/wireless remote control transmitter
■Keys
New genuine keys can be made by your Toyota dealer.
For vehicles with the smart key system, bring the other key and
the key number stamped on the key number plate.
For vehicles without the smart key system, bring a master key
and the key number stamped on the key number plate.
■ Wireless remote control transm itter (vehicles without smart
key system)
New genuine wireless remote control transmitters can be pur-
chased and programmed by your Toyota dealer. If a wireless
remote control transmitter has been lost, bring the other wireless
remote control transmitter when going to pick up the new trans-
mitter.

5
When trouble arises
539
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors, and mechanical key linked functions
Using the mechanical key (→P. 31)
in order to perform the following
operations:
Locks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes. Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
If any of the doors is opened and
closed while the key is being
touched to the switch, an alarm
will sound to indicate that the start
function cannot detect the elec-
tronic key.
If communication between the electronic key and vehicle is inter-
rupted (→P. 38) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
engine can be started by following the procedure below.
STEP1
STEP2

540 5-2. Steps to take in an emergency
To change “ENGINE START STOP” switch modes: Within 5
seconds of the buzzer sounding, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the sw itch is pressed. (→P. 174)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact your Toyota dealer.
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the electronic key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery depletes.
(→P. 473)
STEP3

542 5-2. Steps to take in an emergency
3.5 L V6 (2GR-FE) engine
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart key system:
Open and close any of the doors with the “ENGINE START
STOP” switch OFF.
STEP2
STEP3

5
When trouble arises
543
5-2. Steps to take in an emergency
■
Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ When the battery is removed or discharge
●The power back door must be initialized ( →P. 75)
● The tire inflation pressure warning system must be initialized. ( →P. 455)
Vehicles without smart key system:
Maintain the engine speed of the second vehicle, and turn
the engine switch to the “ON” position, then start the vehi-
cle's engine.
Vehicles with smart key system:
Maintain the engine speed of the second vehicle, and turn
the “ENGINE START STOP” switch to IGNITION ON mode,
then start the vehicle's engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have th e vehicle checked at your Toyota
dealer as soon as possible.STEP4
STEP5