Page 413 of 480
5
When trouble arises
413
5-2. Steps to take in an emergency
If the shift lever cannot be shifted from P (automatic transmission)
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift l ever). Have the vehicle inspected by
your Toyota dealer.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to the ACCESSORY mode.
Vehicles without smart key sy stem: Turn the engine switch
to the “ACC” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.
STEP1
STEP2
STEP3
STEP4
STEP5
Page 415 of 480
5
When trouble arises
415
5-2. Steps to take in an emergency
If the electronic key does not operate properly (vehicles with smart key system)
Locking and unlocking the doors and opening the trunk with the mechanical key
DoorsLocks all doors
Unlocks all doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
TrunkTurn the mechanical key clock-
wise to open.
If communication between the elect ronic key and the vehicle is inter-
rupted ( →P. 30) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors and trunk can be
opened or the engine can be st arted by following the procedure
below.
Page 416 of 480

416 5-2. Steps to take in an emergency
Changing “ENGINE START STOP” switch modes and starting the engine
Shift the shift lever to P and apply the brakes.Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened and closed while the
key is touched to the switch.
To change “ENGINE START STOP” switch modes: Within 5
seconds of the buzzer soundin g, release the brake pedal and
press the “ENGINE START STOP” switch. Modes can be
changed each time the sw itch is pressed. (→P. 127)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the brake
pedal depressed.
In the event that the “ENGINE START STOP” switch still cannot be
operated, contact your Toyota dealer.
STEP1
STEP2
■ Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 353)
STEP3
Page 417 of 480
5
When trouble arises
417
5-2. Steps to take in an emergency
If the battery is discharged
The following procedures may be used to start the engine if the vehi-
cle's battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or boo ster) cables and a second vehi-
cle with a 12-volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables
If required, remove all vent plugs from the booster battery. Lay a
cloth over the open vents on the booster battery. (This helps
reduce the explosion hazard, personal injuries and burns.)
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Connect the jumper cable to ground on your vehicle as shown in
the illustration.
STEP1
Page 418 of 480

418 5-2. Steps to take in an emergency
■Starting the engine when the batter y is discharged (vehicles with auto-
matic transmission)
The engine cannot be started by push-starting.
■ Avoiding a discharged battery
●Turn off the headlights and the audio system while the engine is turned
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ When the battery is removed or discharged
The tire pressure warning system must be initialized.
(→P. 336)
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the battery of your vehicle.
Vehicles with smart key system — Open and close any of
the doors with the “ENGINE START STOP” switch OFF.
Maintain the engine speed of the second vehicle, and turn
the “ENGINE START STOP” switch to IGNITION ON mode
(vehicles with smart key system) or turn the engine switch
to “ON” position (vehicles without smart key system), then
start the vehicle's engine.
Once the vehicle’s engine has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the engine starts, have th e vehicle checked at your Toyota
dealer as soon as possible.STEP2
STEP3
STEP4
STEP5
Page 421 of 480
5
When trouble arises
421
5-2. Steps to take in an emergency
If your vehicle overheats
If your engine overheats:
Stop the vehicle in a safe place and turn off the air condi-
tioning system.
Check to see if steam is coming out from under the hood.
If you see steam: Stop the engine. Carefully lift the hood after the steam
subsides and then restart the engine.
If you do not see steam: Leave the engine running and carefully lift the hood.
3.5 L V6 (2GR-FE) engine only: Remove the engine com-
partment cover. (
→P. 318)
Check to see if the cooling fans are operating.
If the fans are operating: Wait until the temperature of the engine (shown on the
instrument cluster) begins to fall and then stop the
engine.
If the fans are not operating: Stop the engine and call your Toyota dealer.
After the engine has cooled
down sufficiently, check the
engine coolant level and
inspect the radiator core (radi-
ator) for any leaks.
STEP1
STEP2
STEP3
STEP4
STEP5STEP5
Page 422 of 480
422 5-2. Steps to take in an emergency
■Overheating
If you observe the following, your vehicle may be overheating.
●The engine coolant temperature gauge enters the red zone or a loss of
power is experienced.
● Steam is coming from under the hood.
CAUTION
■To prevent an accident or injury when inspecting under the hood of
your vehicle
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injury such as burns.
● Keep hands and clothing away from the fan and other belts while the
engine is running.
● Do not loosen the coolant reservoir cap while the engine and radiator are
hot.
Serious injury, such as burns, may result from hot coolant and steam
released under pressure.
Add engine coolant if neces-
sary.
Water can be used in an emer-
gency if engine coolant is
unavailable.
(→P. 433)
Have the vehicle checked at the nearest Toyota dealer as soon as
possible.
STEP6
Page 423 of 480
5
When trouble arises
423
5-2. Steps to take in an emergency
NOTICE
■
When adding engine coolant
Wait until the engine has cooled down before adding engine coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot engine too
quickly can cause damage to the engine.