Page 373 of 480

When trouble arises5
373
5-1. Essential information ................... 374
If your vehicle needs to be towed ........................ 374
If you think something is wrong ............................. 377
Fuel pump shut off system ........................... 378
Event data recorder ......... 379 5-2. Steps to take in an
emergency .................... 381
If a warning light turns on or a warning buzzer
sounds... ....................... 381
If a warning message is displayed (vehicles with
multi-information
display) .......................... 391
If you have a flat tire......... 400
If the engine will not start ................................ 411
If the shift lever cannot be shifted from P (automatic
transmission) ................. 413
If you lose your keys ........ 414
If the electronic key does not operate properly
(vehicles with smart
key system).................... 415
If the battery is discharged ..................... 417
If your vehicle overheats ....................... 421
If the vehicle becomes stuck .............................. 424
Page 376 of 480
376 5-1. Essential information
Towing with a wheel-lift type truck from the rearAutomatic transmission: Use a
towing dolly under the front
wheels.
Manual transmissions: We rec-
ommend to use a towing dolly
under the front wheels.
When not using a towing dolly,
turn the engine switch to “ACC”
position and shift the shift lever to
N.
Using a flat bed truckIf you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■To prevent causing serious dama ge to the transmission
(automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damaging the vehicle (manual transmission)
Do not tow the vehicle when the engine switch is in “LOCK” position or key
removed.
The steering lock mechanism is not strong enough to hold the front wheel
straight.
Page 378 of 480
378
5-1. Essential information
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles with smart key systemTurn the “ENGINE START STOP” switch OFF.
Restart the engine.
Vehicles without smart key system Turn the engine switch to “ACC” or “LOCK” position.
Restart the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an air-
bag inflates upon collision, the fuel pump sh ut off system stops sup-
plying fuel to the engine.
STEP1
STEP2
STEP1
STEP2
Page 386 of 480

386 5-2. Steps to take in an emergency
*1: Open door warning buzzer:The open door warning buzzer sounds to alert the driver that one or more of
the doors is not fully closed (with the vehicle having reached a speed of 3
mph [5 km/h]).
*
2: Driver's and front passenger’s seat belt reminders:
The driver’s and front passenger’s seat belts reminder sound to alert the
driver and front passenger that his or her seat belt is not fastened. The
buzzer sounds intermittently for 10 seconds after the vehicle has reached a
speed of at least 12 mph (20 km/h). Then, if the seat belt is still unfastened,
the buzzer will sound at a different tone for 20 more seconds.
■ Key reminder buzzer (vehic les without smart key system)
The buzzer indicates that the key has not been removed with the engine off
and the driver’s door opened.
■ Open moon roof reminder buzzer (if equipped)
The buzzer indicates that the moon roof is not fully closed with the engine off
and the driver’s door opened.
■ Front passenger detection sensor and passenger seat belt reminder
● If luggage is placed on the front passenger seat, the front passenger
detection sensor may cause the warning light to flash, even if a passen-
ger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passen-
ger, and the warning light may not operate properly.
■ Changing the engine oil (U.S.A. only)
Make sure to reset the oil change system. ( →P. 323)
■
When the tire pressure warning light comes on
Check the tire inflation pressure and adjust to the appropriate level.
Pushing the tire pressure warning reset switch does not turn off the tire
pressure warning light.
■The tire pressure warning light ma y turn on due to natural causes
The tire pressure warning light may turn on due to natural causes such
as natural air leaks or tire inflat ion pressure changes caused by tem-
perature. In this case, adjusting the tire inflation pressure will turn off the
warning light (after a few minutes).
Page 393 of 480
5
When trouble arises
393
5-2. Steps to take in an emergency
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by your Toyota dealer immediately.
Warning messageDetails
(vehicles with smart key system) Indicates a malfunction in the steering lock sys-
tem.
A buzzer also sounds.
Indicates a malfunction in the TRAC and VSC
systems (if equipped).
A buzzer also sounds.
Page 395 of 480
5
When trouble arises
395
5-2. Steps to take in an emergency
Indicates that the
trunk is not fully
closed.
A buzzer sounds to
indicate that the trunk
is not fully closed (with
the vehicle having
reached a speed of 3
mph [5 km/h]). Close the trunk.
Indicates that the
moon roof is not fully
closed (with the
“ENGINE START
STOP” switch OFF
[vehicles with smart
key system] or the
engine switch OFF
[vehicles without
smart key system],
and the driver's door
open).
A buzzer also sounds. Close the moon roof.
Indicates that the
parking brake is still
engaged with the
vehicle having
reached a speed of
more than 3 mph (5
km/h).
A buzzer also sounds. Release the parking
brake.
Indicates that the
washer fluid level is
low.
A buzzer also sounds. Add washer fluid.
Warning messageDetailsCorrection procedure
Page 397 of 480
5
When trouble arises
397
5-2. Steps to take in an emergency
Follow the correction procedures (vehicles with smart key system).
After taking the specif
ied steps to correct the suspected problem,
check that the warning light turns off.
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection procedure
Once⎯ (Comes on for 8 sec-
onds)
Indicates that
the electronic
key is not pres-
ent when the
“ENGINE
START STOP”
switch is
pressed.
Confirm the
location of the
electronic key.
Once3 times
Indicates that a
door other than
the driver’s door
has been
opened and
closed with the
“ENGINE
START STOP”
switch in any
mode other
than OFF and
the electronic
key outside of
the detection
area.
Confirm the
location of the
electronic key.
Page 398 of 480
398 5-2. Steps to take in an emergency
Once3 times
Indicates that
the driver’s door
has been
opened or
closed with the
shift lever in P,
the “ENGINE
START STOP”
switch in any
mode other
than OFF and
the electronic
key outside of
the detection
area. Turn the
“ENGINE
START STOP”
switch OFF or
confirm the
location of the
electronic key.
OnceContinuous
(Displayed alternately)
Indicates that
the driver’s door
has been
opened or
closed (with the
shift lever not in
P, the “ENGINE
START STOP”
switch in any
mode other
than OFF and
the electronic
key outside of
the detection
area).
• Shift the shift
lever to P.
• Confirm the location of the
electronic key.
Once⎯
Indicates that
the key battery
is low.
Replace the
battery.
(
→P. 353)
Interior
buzzerExterior
buzzerWarning messageDetailsCorrection
procedure