Page 4 of 444

TABLE OF CONTENTSIndex
4
Trunk features .................... 263
Garage door opener ........... 264
Compass ............................ 269
4-1. Maintenance and care...... 274 Cleaning and protecting the vehicle exterior ........... 274
Cleaning and protecting the vehicle interior ............ 276
4-2. Maintenance ..................... 279 Maintenance requirements .................... 279
General maintenance ......... 281
Emission inspection and maintenance (I/M)
programs .......................... 284
4-3. Do-it-yourself maintenance ................... 285
Do-it-yourself service precautions ...................... 285
Hood................................... 288
Positioning a floor jack ....... 289
Engine compartment .......... 291
12-volt battery .................... 300
Tires ................................... 304
Tire inflation pressure......... 313
Wheels ............................... 317
Air conditioning filter ........... 319
Key battery ......................... 322
Checking and replacing fuses ................................ 325
Light bulbs .......................... 336 5-1. Essential information ....... 342
If your vehicle needs to be towed ........................... 342
If you think something is wrong ................................ 345
Event data recorder ............ 346
5-2. Steps to take in an emergency ...................... 348
If a warning light turns on or a warning buzzer
sounds... .......................... 348
If a warning message is displayed .......................... 357
If you have a flat tire ........... 368
If the hybrid system will not start ............................ 378
If the shift lever cannot be shifted from P ................... 380
If you lose your keys ........... 381
If the electronic key does not operate properly ......... 382
If the vehicle’s 12-volt battery is discharged ........ 385
If your vehicle overheats..... 389
If the vehicle becomes stuck ................................. 393
4Maintenance and care
5When trouble arises
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7
Tires
●Rotation
● Replacement
● Inflation pressure
● Information
P. 304
P. 368
P. 404
P. 409
Trunk P. 54
Doors P. 50
Fuel filler door P. 78Rear turn signal lights P. 137
Rear window defogger P. 182
Tail lights P. 149
∗: If equipped
Tail and rear side marker lights P. 149
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108 1-8. Safety information
CAUTION
■Child restraint precautions
●Never install a rear-facing child restraint system on the front passenger
seat even if the “AIR BAG OFF” indicator light is illuminated. In the event
of an accident, the force of the rapid inflation of the front passenger airbag
can cause death or serious injury to the child if the rear-facing child
restraint system is installed on the front passenger seat.
● A forward-facing child restraint system should be installed on the front
passenger seat only when it is unavoidable. Always move the seat as far
back as possible even if the “AIR BAG OFF” indicator light is illuminated,
because the front passenger airbag could inflate with considerable speed
and force. Otherwise, the child may be killed or seriously injured.
● Do not use the seat belt extender when installing a child restraint system
on the front or rear passenger seat. If installing a child restraint system
with the seat belt extender connected to the seat belt, the seat belt will not
securely hold the child restraint system, which could cause death or seri-
ous injury to the child or other passengers in the event of collision.
● Do not allow the child to lean his/her head or any part of his/her body
against the door or the area of the seat, front and rear pillars or roof side
rail from which the side airbags or curtain shield airbags deploy even if the
child is seated in the child restraint system. It is dangerous if the side air-
bags and curtain shield airbags inflate, and the impact could cause death
or serious injury to the child.
● Make sure you have complied with all installation instructions provided by
the child restraint manufacturer and that the system is properly secured. If
it is not secured properly, it may cause death or serious injury to the child
in the event of a sudden stop or accident.
■ When the child restraint system is not in use
●Keep the child restraint system properly secured on the seat even if it is
not in use. Do not store the restraint unsecured in the passenger compart-
ment.
● If it is necessary to detach the child restraint system, remove it from the
vehicle or store it securely in the trunk. This will prevent it from injuring
passengers in the event of a sudden stop or accident.
Page 283 of 444
283
4-2. Maintenance
4
Maintenance and care
Vehicle exterior
ItemsCheck points
Door/trunk • Operate smoothly?
Engine hood • The lock system works properly?
Fluid leaks • Is there any leakage after park-
ing?
Tires • Inflation pressure is correct?
• Tire surfaces not worn or dam-
aged?
• Tires rotated according to the maintenance schedule?
• Wheel nuts are not loose?
CAUTION
■ If the hybrid system is running
Turn the hybrid system off and ensure that there is adequate ventilation
before performing maintenance checks.
Page 345 of 444
5
When trouble arises
345
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature ga uge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor
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5
When trouble arises
351
5-2. Steps to take in an emergency
Follow the correction procedures.
After taking the specif ied steps to correct the suspected problem,
check that the warning light turns off.
Warning lightWarning light/DetailsCorrection procedure
Open door warning light
(warning buzzer)
*1
Indicates that a door or the
trunk is not fully closed. Check that all doors and the
trunk are closed.
Low fuel level warning
light Indicates that remaining
fuel is about 2.5 gal. (9.8
L, 2.1 lmp. gal.) or less Refuel the vehicle.
Driver’s seat belt
reminder light
(warning buzzer)
*2
Warns the driver to fasten
his/her seat belt. Fasten the seat belt.
(on the center panel) Front passenger’s seat
belt reminder light
(warning buzzer)
*2
Warns the front passen-
ger to fasten his or her
seat belt.
Fasten the seat belt.
(U.S.A.)Tire pressure warning
light
When the light comes on:
Low tire inflation pressure.
Adjust the tire inflation
pressure.
When the light comes on
after blinking for 1 minute:
Malfunction in the tire
pressure warning system. Have the system checked
by your Toyota dealer.
Page 374 of 444

374 5-2. Steps to take in an emergency
■If you have a flat front tire on a road covered with snow or ice
Install the compact spare tire on the rear of the vehicle. Perform the fol-
lowing steps and fit tire chains to the front tires.Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of
the vehicle.
Fit tire chains to the front tires.
■After completing the tire change (U.S.A. only)
The tire pressure warning system must be reset. ( →P. 305)
■ Jack point guide
CAUTION
■Using the tire jack
Improper use of the tire jack may lead to death or serious injuries due to
the vehicle suddenly falling off the jack.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Always check that the tire jack is securely set to the jack point.
●Do not put any part of your body under the vehicle while it is supported
by a jack.
●Do not start or run the hybrid system while your vehicle is supported by
the jack.
STEP1
STEP2
STEP3
The jack point guides are located under
the rocker panel. They indicate the jack
point positions.
Page 442 of 444
442
What to do if...
What to do if...
A tire is puncturedP. 368If you have a flat tire
The hybrid system does not start
P. 378If the hybrid system will not start
P. 8 3Immobilizer system
P. 385If the 12-volt battery is discharged
P. 382If the electronic key does not oper-
ate properly
The shift lever cannot be
movedP. 380If the shift lever cannot be shifted
The coolant temperature is high
Steam can be seen coming
from under the hood
P. 389If your vehicle overheats
A key is missingP. 381If you lose your keys
The 12-volt battery runs outP. 385If the 12-volt battery is discharged
The doors cannot be lockedP. 5 0Doors
The vehicle is stuck in
mud or sandP. 393If the vehicle becomes stuck
A warning light or indicator light
comes onP. 348If a warning light turns on or a
warning buzzer sounds...