Page 94 of 444

94 1-8. Safety information
■When to contact your Toyota dealer
In the following cases, contact your Toyota dealer as soon as possible. Do
not disconnect the 12-volt battery cables before contacting your Toyota
dealer.
●Any of the SRS airbags have been inflated.
●The front of the vehicle is damaged or
deformed, or was involved in an acci-
dent that was not severe enough to
cause the SRS airbags to inflate.
● A portion of a door is damaged or
deformed, or the vehicle was involved
in an accident that was not severe
enough to cause the SRS side airbags
and curtain shield airbags to inflate.
● The pad section of the steering wheel
or dashboard near the front passenger
airbag cover or lower portion of the
instrument panel is scratched, cracked,
or otherwise damaged.
● The surface of the seats with the side
airbag is scratched, cracked, or other-
wise damaged.
● The portion of the front pillars, rear pil-
lars or roof side rail garnishes (padding)
containing the curtain shield airbags
inside is scratched, cracked or other-
wise damaged.
Page 122 of 444

122 2-1. Driving procedures
■For efficient use
●Put the shift lever into D when driving
In the N position, the gasoline engine operates but electricity cannot be
generated. The hybrid battery (traction battery) will be discharged requir-
ing unnecessary engine power to recharge.
● Drive your vehicle smoothly
Avoid abrupt acceleration and deceleration. Gradual acceleration and
deceleration will make more effective use of the electric motor (traction
motor) without having to use gasoline engine power.
● Avoid repeated acceleration
Repeated acceleration consumes hybrid battery (traction battery) power,
resulting in poor acceleration. Battery power can be restored by driving
with the accelerator pedal slightly released.
● Put the shift lever into P when parking
In the N position, the hybrid battery (traction battery) does not recharge.
Leaving the shift lever in N for an extended period of the time may dis-
charge the hybrid battery. The vehicle cannot run if the hybrid battery is
discharged.
■ Normal characteristics after turning off the hybrid system
Approximately five hours after the hybrid system is turned off, you may hear
sound coming from under the vehicle for several minutes. This is because a
fuel evaporation leakage check is performed. It does not indicate a malfunc-
tion.
Page 133 of 444

133
2-1. Driving procedures
2
When driving
■
Steering lock release
■ If the hybrid system does not start
The immobilizer system may not have been deactivated. ( →P. 83)
■ When the “POWER” switch indicator flashes in amber
The system may be malfunctioning. Have the vehicle inspected by your Toy-
ota dealer immediately.
■ If the “READY” indicator does not come on
If the “READY” indicator does not come on when you press the “POWER”
switch with the shift lever in P and the brake pedal depressed, contact your
Toyota dealer immediately.
■ Auto power off function
If the vehicle is left in ACCESSORY mode for more than an hour with the
shift lever in P, the “POWER” switch will automatically turn off.
■ When the ambient temperature is low, such as during winter driving
conditions
It may take time until the “READY” indicator comes on.
■ Sounds and vibrations specific to a hybrid vehicle
→P. 2 4
■ When the hybrid system is malfunctioning
→P. 349
■ Electronic key battery depletion
→P. 4 2
Make sure that the steering wheel lock is
released.
To release the steering wheel lock, gently
turn the wheel left or right while pressing
the “POWER” switch.
If the steering wheel lock does not
release, the “POWER” switch indicator
will flash green.
Page 134 of 444

134 2-1. Driving procedures
■When the electronic key battery is discharged
→P. 322
■ Conditions affecting operation
→P. 40
■ Note for the smart key system
→P. 42
CAUTION
■When starting the hybrid system
Always start the hybrid system while sitting in the driver's seat. Do not
depress the accelerator pedal while starting the hybrid system under any cir-
cumstances.
Doing so may cause an accident resulting in death or serious injury.
■ Stopping the hybrid system in an emergency
If you want to stop the hybrid system in an emergency while driving the vehi-
cle, push and hold the “POWER” switch for more than 3 seconds.
However, do not touch the “POWER” switch while driving except in an emer-
gency. If the hybrid system stops while the vehicle is being driven, this could
lead to an unexpected accident.
NOTICE
■To prevent the 12-volt battery from being discharged
Do not leave the “POWER” switch in ACCESSORY or ON mode for long
periods without the hybrid system on.
■ When starting the hybrid system
●Do not race a cold engine.
● If the hybrid system becomes difficult to start, have the hybrid system
checked immediately.
Page 136 of 444
136 2-1. Driving procedures
■When in heavy traffic
If the shift lever is in N, the hybrid battery (traction battery) will not be
charged. To help prevent the battery from discharging, avoid putting the shift
lever in N for an extended period of time.
■ If the shift lever cannot be shifted from P
→P. 380
■ Shift position uses
Shift positionFunction
P Parking the vehicle or starting the hybrid system
R Reversing
N Neutral
D Normal driving
B Position for engine braking
Page 152 of 444
152 2-3. Operating the lights and wipers
NOTICE
■To prevent the 12-volt battery from being discharged
Do not leave the lights on longer than necessary when the hybrid system is
off.
Page 166 of 444

166
2-5. Driving information
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
●Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspect the level and specific grav-
ity of battery electrolyte.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires.
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.
■Before driving the vehicle
Perform the following according to the driving conditions.
●Do not try to forcibly open a window or move a wiper that is
frozen. Pour warm water over the frozen area to melt the ice.
Wipe away the water immediately to prevent it from freezing.
● To ensure proper operation of th e climate control system fan,
remove any snow that has accumulated on the air inlet vents
in front of the windshield.
● Remove any ice that has accumu lated on the vehicle chassis.
● Periodically check for and remove any excess ice or snow
that may have accumulated in the wheel well or on the
brakes.
Page 174 of 444

174
3-1. Using the air conditioning system and defogger
Automatic air conditioning system
Air outlets are automatically selected and fan speed is automatically
adjusted according to the temperature setting.
■“ECO HEAT/COOL” switch
“ECO HEAT/COOL” mode enables the air conditioning to be oper-
ated at a reduced capacity in order to limit use of the hybrid battery
(traction battery). The effectivene ss of the air conditioning will be
lower than normal.
On/off
When “ECO HEAT/COOL”
mode is turned on, the switch
indicator will come on and the
“ECO” indicator will appear on
the air conditioning display.
Air conditioning
on/off switch
Front passenger’s side temperature
setting display
Driver’s side tem-
perature control “DUAL” button
Automatic mode Off
Driver’s side temperature
setting display
Fan speed
(fan speed selector) Outside air or recirculated air mode
Fan speed
display
Change the air outlets used
(air flow selector button)
Front passenger’s side
temperature control
Windshield defogger
Air outlet display