Page 345 of 444
5
When trouble arises
345
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
■ Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air cond itioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature ga uge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, s pongy feeling, pedal almost
touches the floor
Page 358 of 444
358 5-2. Steps to take in an emergency
Stop the vehicle immediately.● The following warning indicates the possibility of damage to the
vehicle that may lead to an acci dent. Immediately stop the vehicle
in a safe place and cont act your Toyota dealer.
● The following warning indicates the possibility of damage to the
vehicle that may lead to an acci dent. Immediately stop the vehicle
in a safe place and allow the engine to cool.
Warning messageDetails
Indicates an abnormal engine oil pressure.
A buzzer also sounds.
The warning light may turn on if the engine oil
pressure is too low.
Indicates a malfunction in the hybrid system.
A buzzer also sounds.
Warning messageDetails
Indicates that the engine coolant temperature is
too high.
A buzzer also sounds.
Page 390 of 444
390 5-2. Steps to take in an emergency
After the hybrid system has
cooled down sufficiently, check
the engine coolant level and
inspect the radiator core (radia-
tor) for any leaks.
Add engine coolant if necessary.
Water can be used in an emer-
gency if engine coolant is unavail-
able.
(→P. 401)
■ If “HYBRID SYSTEM OVER HEAT” is shown on the multi-infor-
mation display
Stop the vehicle in a safe plac e and turn off the air condition-
ing system.
Leave the hybrid system operating and carefully lift the hood.
Check if the cooling fans are operating.
If the fans are operating: Wait until “HYBRID SYSTEM OVER HEAT” disappears and
then stop the hybrid system.
If the message does not disapp ear, call your Toyota dealer.
If the fans are not operating: Stop the hybrid system immediately and call your local
Toyota dealer.
STEP4
STEP5
STEP1
STEP2
STEP3
Page 391 of 444
5
When trouble arises
391
5-2. Steps to take in an emergency
After the hybrid system has
cooled down, check the power
control unit coolant level and
inspect the cooling system for
leaks.
Add power control unit coolant if
necessary.
Water can be used in an emer-
gency if power control unit cool-
ant is unavailable. (
→P. 401)
Have the vehicle checked at the nearest Toyota dealer as soon as
possible.
STEP4
STEP5
■Overheating
The following symptoms may occur when your vehicle is overheating:
●Hybrid system output decreases.
● Steam is coming from the engine area.
Page 392 of 444

392 5-2. Steps to take in an emergency
CAUTION
■To prevent an accident or injury when inspecting under the hood of
your vehicle
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injury such as burns.
● With a hybrid vehicle, there are times when the gasoline engine automati-
cally starts to run or the cooling fans suddenly start to operate. Do not
touch or approach the rotating parts of the belt or fans. Doing so may lead
to fingers, clothes or tools getting caught, resulting in an accidental injury.
● Do not loosen the coolant reservoir cap while the hybrid system and radia-
tor are hot.
Serious injury, such as burns, may result from hot coolant and steam
released under pressure.
NOTICE
■When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.
Page 401 of 444
401
6-1. Specifications
6
Vehicle specifications
Cooling system
Ignition system
Gasoline engine
Power control
unit
6.6 qt. (6.2 L, 5.5 Imp.qt.)
3.1 qt. (2.9 L, 2.6 Imp.qt.)
Coolant typeUse either of the following.
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based non-silicate, non-amine, non-nitrite, and non-borate coolant with
long-life hybrid organic acid technology
Do not use plain water alone.
Spark plug
Make
Gap DENSO SK20R11
NGK IFR6A11
0.043 in. (1.1 mm)
NOTICE
■
Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust spark plug gap.
Page 415 of 444

415
6-1. Specifications
6
Vehicle specifications
Warning: The temperature grades for this tire are established for a
tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can caus e heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressure The maximum cold inflated
pressure to which a
tire may be inflated, s hown on the sidewall of
the tire
Recommended infla-
tion pressure Cold tire inflation pressure recommended by a
manufacturer
Accessory weight The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Page 435 of 444

435
Alphabetical index
“ECO HEAT/COOL” switch .... 174
Electronic key
If your electronic key battery is discharged .......... 382
Electric power steering........... 158
Emergency, in case of
If a warning light turns on ..... 348
If a warning message is displayed ............................ 357
If the electronic key does not operate properly ................. 382
If the hybrid system will not start ........................ 378
If the shift lever cannot be
shifted from P ..................... 380
If the vehicle has discharged 12-volt battery .................... 385
If the warning buzzer sounds ............................... 348
If you have a flat tire ............ 368
If you lose your keys............. 381
If you think something is wrong ................................. 345
If your vehicle becomes stuck................................... 393
If your vehicle needs to be
towed ................................. 342
If your vehicle overheats ...... 389
Engine
Compartment........................ 291
Engine switch ...................... 131
Hood ..................................... 288
How to start the hybrid system ..................... 131
Identification number ............ 396
Ignition switch ....................... 131
If the hybrid system will not start ........................ 378
Overheating .......................... 389
Power switch ........................ 131 Engine/power control unit coolant
Capacity ................................401
Checking ...............................296
Preparing and checking before winter ..................................166
Engine coolan t temperature
gauge ......................................139
Engine oil
Capacity ................................400
Checking ...............................292
Preparing and checking before winter .......................166
Engine oil maintenance data .........................................294
Engine switch ...........................131
EPS ............................................158
Event data recorder .................346
Floor mat...................................262
Fluid Brake .....................................298
Washer ..................................299
Front passenger occupant classification system ............100
Front passenger's seat belt
reminder light.........................351
Front seats Adjustment ..............................56
Front side marker lights Wattage .................................405
Front turn signal lights
Wattage .................................405
Fuel Capacity ................................398
Fuel gauge ............................139
Gas station information .........444
Information ............................406
Refueling .................................78
Type ......................................406
Fuel economy meter ................139
Fuel door.....................................78
Fuel filler door ............................78
Fuses.........................................325E
F