2009 SATURN VUE HYBRID service schedule

Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specic to Canadian
Purchased Vehicles

Fuel delivery:Reimbursement is
approximately $5 Canadian.
Diesel fuel delivery may
be restricted. Propane and other
fuels are not provided through
this service.
Lock-Out Service:Vehicle
registration is required.
Trip Routing Service:Detailed
maps of North America are
provided when requested either
with the most direct route or
the most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow three
weeks for delivery.
Trip Interruption Benets and
Assistance:Must be over
250 kilometres from where
your trip was started to
qualify. General Motors of
Canada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance
advisor will help you make
arrangements and explain how
to receive payment.
Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs
not covered by the warranty are
the owner responsibility.
Scheduling Service
Appointments
When your vehicle requires warranty
service, contact your dealer/retailer
and request an appointment. By
scheduling a service appointment
and advising your service consultant
of your transportation needs, your
dealer/retailer can help minimize
your inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please
call your dealership/retailer, let them
know this, and ask for instructions.
If the dealer/retailer requests
you to bring the vehicle for service,
you are urged to do so as early
in the work day as possible to allow
for the same day repair.
Customer Assistance Information 7-7
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Courtesy Transportation
To enhance your ownership
experience, we and our participating
retailers are proud to offer Courtesy
Transportation, a customer
support program for vehicles with
the Bumper to Bumper (Base
Warranty Coverage period in
Canada), extended powertrain, and
hybrid specic warranties in both
the U.S. and Canada.
Several courtesy transportation
options are available to assist
in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, Saturn
helps to minimize your
inconvenience by providing several
transportation options. Depending
on the circumstances, your
retailer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Retailers may
provide you with shuttle service to
get you to your destination with
minimal interruption of your daily
schedule. This includes one-way or
round trip shuttle service within
reasonable time and distance
parameters of the retailer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of theretailer’s shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed
by Saturn for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative,
limited reimbursement for
reasonable fuel expenses may be
available. Claim amounts should
reect actual costs and be
supported by original receipts. See
your retailer for information
regarding the allowance amounts for
reimbursement of fuel or other
transportation costs.
Courtesy Rental Vehicle
Your retailer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
7-8 Customer Assistance Information
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Lower Anchors and Tethers
for Children......................1-31
Lumbar
Manual Controls................. 1-5
M
Maintenance Schedule
Additional Required
Services........................ 6-5
At Each Fuel Fill................ 6-8
At Least Once a Month....... 6-9
At Least Once a Year......... 6-9
Introduction....................... 6-1
Maintenance Footnotes....... 6-7
Maintenance Record.........6-14
Maintenance Replacement
Parts...........................6-12
Maintenance
Requirements................. 6-1
Owner Checks and
Services........................ 6-8
Recommended Fluids and
Lubricants....................6-11
Scheduled Maintenance....... 6-3
Using............................... 6-2
Your Vehicle and the
Environment................... 6-2Malfunction Indicator Lamp....3-30
Manual Lumbar Controls......... 1-5
Manual Seats........................ 1-3
Message
DIC Warnings and
Messages....................3-42
Mirrors
Automatic Dimming
Rearview......................2-27
Manual Rearview Mirror.....2-27
Outside Convex Mirror.......2-28
Outside Heated Mirrors......2-28
Outside Power Mirrors.......2-28
MP3 ...................................3-66
MyGMLink.com...................... 7-4
N
Navigation System, Privacy . . . 7-15
New Vehicle Break-In...........2-14
O
Odometer...........................3-24
Odometer, Trip.....................3-24
Off-Road Recovery...............4-10Oil
Change Engine Oil Light....3-33
Engine............................5-11
Pressure Light..................3-33
Oil, Engine Oil Life System....5-14
Older Children, Restraints......1-22
Online Owner Center.............. 7-4
OnStar, Privacy....................7-15
OnStar
®System, see
OnStar®Manual...............2-29
Operation, Universal Home
Remote System................2-33
Outlet Adjustment.................3-22
Outlets
Accessory Power..............3-16
Outside
Convex Mirror..................2-28
Heated Mirrors.................2-28
Power Mirrors..................2-28
Owner Checks and Services . . . 6-8
Owners, Canadian.................... ii
INDEX i-7
ProCarManuals.com

Routing, Engine Drive Belt....6-13
Running the Vehicle While
Parked............................2-26
S
Safety Belt Reminders..........3-24
Safety Belts
Care of ...........................5-69
How to Wear Safety Belts
Properly.......................1-13
Lap-Shoulder Belt.............1-17
Safety Belt Extender.........1-22
Safety Belt Use During
Pregnancy....................1-22
Safety Belts Are for
Everyone.....................1-10
Safety Warnings and Symbols.... iii
Scheduled Maintenance.......... 6-3
Seatback, Folding
Passenger......................... 1-7
Seats
Driver Seat Height
Adjuster......................... 1-4
Heated Seats..................... 1-5
Manual Lumbar.................. 1-5Seats (cont.)
Passenger Folding
Seatback....................... 1-7
Power Seat....................... 1-4
Reclining Seatbacks............ 1-5
Split Folding Rear Seat....... 1-9
Securing a Child Restraint
Rear Seat Position............1-36
Right Front Seat Position . . . 1-38
Security Light......................3-33
Service................................ 5-3
Accessories and
Modications.................. 5-3
Adding Equipment to the
Outside of the Vehicle..... 5-4
California Perchlorate
Materials Requirements.... 5-4
California Proposition 65
Warning......................... 5-3
Doing Your Own Work........ 5-4
Engine Soon Lamp...........3-30
Publications Ordering
Information...................7-13
Service, Scheduling
Appointments..................... 7-7Servicing Your
Airbag-Equipped Vehicle....1-54
Setting the Clock.................3-56
Sheet Metal Damage............5-73
Shifting Into Park.................2-23
Shifting Out of Park..............2-25
Signals, Turn and
Lane-Change
..................... 3-6
Specications, Capacities......5-81
Speedometer.......................3-24
Split Folding Rear Seat.......... 1-9
StabiliTrak
®System............... 4-7
StabiliTrak®/TCS Warning
Light...............................3-28
Starting the Engine..............2-15
Steering............................... 4-9
Steering Wheel Controls,
Audio..............................3-82
Steering Wheel, Tilt Wheel...... 3-6
Storage Areas
Cargo Management
System........................2-39
Center Console Storage
Area............................2-37
Convenience Net..............2-38
INDEX i-9
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