2009 SATURN AURA radio

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for
Text Telephone (TTY) Users.........................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-7
Scheduling Service Appointments.....................7-9
Courtesy Transportation.................................7-10
Collision Damage Repair................................7-11Reporting Safety Defects................................7-14
Reporting Safety Defects to the
United States Government..........................7-14
Reporting Safety Defects to the
Canadian Government................................7-15
Reporting Safety Defects to Saturn..................7-15
Service Publications Ordering Information.........7-15
Vehicle Data Recording and Privacy................7-16
Event Data Recorders...................................7-17
OnStar
®......................................................7-18
Navigation System........................................7-18
Radio Frequency Identication (RFID)..............7-18
Section 7 Customer Assistance Information
7-1
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Owner Publications
Information on how to obtain product bulletins and as
described below is applicable only in the fty U.S. states
and the District of Columbia, and only for cars and light
trucks with a Gross Vehicle Weight Rating (GVWR) less
than 10,000 pounds (4 536 kg). Copies of individual
bulletins are also at your participating Saturn retailer.
You can ask to see them.
In Canada, information relating to product service
bulletins can be obtained by contacting your Saturn
retailer.
Service Bulletins
Saturn regularly sends its retailers useful service
bulletins about Saturn products. Saturn monitors
product performance in the eld. We then prepare
bulletins for servicing our products better. You can get
these bulletins, too.
Bulletins cover various subjects. Some pertain to the
proper use and care of your vehicle. Some describe
costly repairs. Others describe inexpensive repairs
which, if done on time with the latest parts, may avoid
future costly repairs.
Some bulletins tell a technician how to repair a new or
unexpected condition. Others describe a quicker way to
x your vehicle. They can help a technician service your
vehicle better.Most bulletins apply to conditions affecting a small
number of vehicles. Your Saturn retailer or a qualied
technician may have to determine if a specic bulletin
applies to your vehicle. To order Saturn bulletins, call
Saturn Publications at 1-800-2-SATURN or visit
saturn-publications.com to order online.
Vehicle Data Recording and
Privacy
Your Saturn vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in
a crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules
may store data to help your dealer/retailer technician
service your vehicle. Some modules may also store data
about how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
7-16
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OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-38in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in Saturn vehicles does not
use or record personal information or link with any other
Saturn system containing personal information.
7-18
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A
Accessories and Modications............................ 5-3
Accessory Power............................................2-23
Accessory Power Outlets.................................3-18
Adding Equipment to Your
Airbag-Equipped Vehicle...............................1-71
Additional Required Services,
Scheduled Maintenance................................. 6-6
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-90
Adjustment
Chime Level...............................................3-92
Adjustments
Headlamp Range.......................................... 1-7
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-19
Airbag
Readiness Light..........................................3-30
Airbag System................................................1-56
Adding Equipment to Your
Airbag-Equipped Vehicle............................1-71
How Does an Airbag Restrain?......................1-63
Passenger Sensing System...........................1-65
Servicing Your Airbag-Equipped Vehicle..........1-70
What Makes an Airbag Inate?......................1-63
What Will You See After an Airbag Inates?....1-64
When Should an Airbag Inate?....................1-61
Where Are the Airbags?...............................1-59Airbags
Passenger Status Indicator...........................3-31
Antenna
Backglass...................................................3-92
Antenna, XM™ Satellite Radio Antenna System . . . 3-92
Antilock Brake System (ABS)............................. 4-5
Warning Light.............................................3-34
Appearance Care
Aluminum Wheels........................................5-87
Care of Safety Belts....................................5-84
Chemical Paint Spotting...............................5-88
Cleaning Exterior Lamps/Lenses....................5-85
Fabric/Carpet..............................................5-83
Finish Care.................................................5-86
Finish Damage............................................5-88
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-84
Interior Cleaning..........................................5-81
Leather......................................................5-83
Sheet Metal Damage...................................5-88
Tires..........................................................5-87
Underbody Maintenance...............................5-88
Washing Your Vehicle...................................5-85
Weatherstrips..............................................5-84
Windshield and Wiper Blades........................5-86
Assistance Program, Roadside........................... 7-7
Audio System.................................................3-55
Audio Steering Wheel Controls......................3-89
Setting the Clock.........................................3-56
XM™ Satellite Radio Antenna System............3-92
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Audio System(s).............................................3-57
Audio Systems
Radio Reception..........................................3-91
Rear Seat (RSA).........................................3-86
Theft-Deterrent Feature................................3-89
Automatic Climate Control System.....................3-23
Automatic Headlamp System............................3-15
Automatic Transmission
Fluid..........................................................5-22
Operation...................................................2-26
B
Backglass Antenna..........................................3-92
Battery..........................................................5-36
Electric Power Management..........................3-17
Run-Down Protection...................................3-18
Belt Routing, Engine.......................................6-14
Bluetooth
®.....................................................3-75
Brake
Emergencies................................................ 4-6
Brake Fluid....................................................5-33
Brakes..........................................................5-33
Antilock....................................................... 4-5
Parking......................................................2-29
System Warning Light..................................3-33
Braking........................................................... 4-4
Braking in Emergencies..................................... 4-6
Break-In, New Vehicle.....................................2-21Bulb Replacement...........................................5-44
Fog Lamp ..................................................3-15
Halogen Bulbs............................................5-41
Headlamp Aiming........................................5-41
Headlamps.................................................5-41
License Plate Lamps....................................5-43
Taillamps, Turn Signal, Sidemarker,
Stoplamps, and Back-Up Lamps.................5-42
Buying New Tires...........................................5-61
C
Calibration.....................................................2-36
California
Perchlorate Materials Requirements................. 5-4
California Fuel.................................................. 5-6
California Proposition 65 Warning....................... 5-4
Canadian Owners................................................ ii
Capacities and Specications..........................5-100
Carbon Monoxide
Engine Exhaust...........................................2-33
Trunk.........................................................2-13
Winter Driving.............................................4-18
Care of
Safety Belts................................................5-84
CD, MP3 .......................................................3-67
Center Console Storage...................................2-49
Chains, Tire...................................................5-66
Charging System Light....................................3-32
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Outside
Automatic Dimming Mirror.............................2-37
Heated Mirrors............................................2-37
Power Mirrors.............................................2-37
Overheated Engine Protection Operating Mode....5-30
Owner Checks and Services.............................. 6-9
Owners, Canadian............................................... ii
P
Paint, Damage...............................................5-88
Parade Dimming.............................................3-16
Park
Headlamps Off in Park.................................3-13
Shifting Into................................................2-30
Shifting Out of............................................2-32
Parking
Over Things That Burn.................................2-32
Parking Brake................................................2-29
Passenger Airbag Status Indicator.....................3-31
Passenger Sensing System..............................1-65
Passing.........................................................4-13PASS-Key
®III+ Electronic Immobilizer...............2-19
PASS-Key®III+ Electronic Immobilizer
Operation...................................................2-20
Perchlorate Materials Requirements, California...... 5-4
Phone
Bluetooth
®..................................................3-75
Power
Door Locks.................................................2-10
Electrical System.........................................5-90
Lift Seat....................................................... 1-8
Retained Accessory (RAP)............................2-23
Seat............................................................ 1-3
Steering Fluid.............................................5-30
Windows....................................................2-16
Pregnancy, Using Safety Belts..........................1-29
Pressure Cap.................................................5-27
Privacy..........................................................7-16
Navigation System.......................................7-18
OnStar.......................................................7-18
Radio Frequency Identication (RFID).............7-18
Programmable Automatic Door Locks.................2-11
Proposition 65 Warning, California....................... 5-4
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R
Radio Frequency Identication (RFID), Privacy....7-18
Radio(s)........................................................3-57
Radios
Reception...................................................3-91
Setting the Clock.........................................3-56
Theft-Deterrent............................................3-89
Range Adjustment, Headlamps........................... 1-7
Reading Lamps..............................................3-16
Rear Door Security Locks................................2-12
Rear Seat Audio (RSA) System........................3-86
Rear Seat Entertainment System
Rear Seat Audio (RSA)................................3-86
Rearview Mirror, Automatic Dimming..................2-35
Rearview Mirrors.............................................2-35
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-26
Reimbursement Program, GM Mobility................. 7-6
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
Remote Vehicle Start........................................ 2-7Removing the Flat Tire and Installing the
Spare Tire..................................................5-71
Removing the Spare Tire and Tools...................5-69
Replacement Bulbs.........................................5-44
Replacement Parts, Maintenance......................6-13
Reporting Safety Defects to Saturn....................7-15
Reporting Safety Defects to the
Canadian Government..................................7-15
Reporting Safety Defects to the
U.S. Government.........................................7-14
Restraint System Check
Checking the Restraint Systems....................1-72
Replacing Restraint System Parts
After a Crash..........................................1-73
Retained Accessory Power (RAP)......................2-23
Ride Control Systems....................................... 4-6
Electronic Stability (ESC)................................ 4-6
Roadside Assistance Program............................ 7-7
Rocking Your Vehicle to Get it Out....................4-21
Roof
Sunroof......................................................2-49
Running the Vehicle While Parked.....................
2-34
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Towing
Recreational Vehicle.....................................4-26
Towing a Trailer..........................................4-30
Your Vehicle...............................................4-26
Traction
Control System (TCS).................................... 4-8
Traction Control System...................................3-34
Transmission
Fluid, Automatic...........................................5-22
Transmission Operation, Automatic....................2-26
Transportation, Courtesy..................................7-10
Trip Odometer................................................3-29
Trunk............................................................2-13
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Uniform Tire Quality Grading............................5-63
Universal Home Remote System.......................2-41
Operation...................................................2-42
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-21
Running While Parked..................................2-34
Symbols......................................................... iii
Vehicle Data Recording and Privacy..................7-16
Vehicle Data Recording,
Radio Frequency (RFID)...............................7-18
Vehicle Identication
Number (VIN).............................................5-89
Service Parts Identication Label...................5-89
Vehicle Personalization
DIC ...........................................................3-50
Vehicle, Remote Start....................................... 2-7
Ventilation Adjustment......................................3-26
Visors...........................................................2-17
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