2009 SATURN AURA towing

Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Saturn retailer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route. There
is a limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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R
Radio Frequency Identication (RFID), Privacy....7-18
Radio(s)........................................................3-57
Radios
Reception...................................................3-91
Setting the Clock.........................................3-56
Theft-Deterrent............................................3-89
Range Adjustment, Headlamps........................... 1-7
Reading Lamps..............................................3-16
Rear Door Security Locks................................2-12
Rear Seat Audio (RSA) System........................3-86
Rear Seat Entertainment System
Rear Seat Audio (RSA)................................3-86
Rearview Mirror, Automatic Dimming..................2-35
Rearview Mirrors.............................................2-35
Reclining Seatbacks.......................................... 1-4
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-26
Reimbursement Program, GM Mobility................. 7-6
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
Remote Vehicle Start........................................ 2-7Removing the Flat Tire and Installing the
Spare Tire..................................................5-71
Removing the Spare Tire and Tools...................5-69
Replacement Bulbs.........................................5-44
Replacement Parts, Maintenance......................6-13
Reporting Safety Defects to Saturn....................7-15
Reporting Safety Defects to the
Canadian Government..................................7-15
Reporting Safety Defects to the
U.S. Government.........................................7-14
Restraint System Check
Checking the Restraint Systems....................1-72
Replacing Restraint System Parts
After a Crash..........................................1-73
Retained Accessory Power (RAP)......................2-23
Ride Control Systems....................................... 4-6
Electronic Stability (ESC)................................ 4-6
Roadside Assistance Program............................ 7-7
Rocking Your Vehicle to Get it Out....................4-21
Roof
Sunroof......................................................2-49
Running the Vehicle While Parked.....................
2-34
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Towing
Recreational Vehicle.....................................4-26
Towing a Trailer..........................................4-30
Your Vehicle...............................................4-26
Traction
Control System (TCS).................................... 4-8
Traction Control System...................................3-34
Transmission
Fluid, Automatic...........................................5-22
Transmission Operation, Automatic....................2-26
Transportation, Courtesy..................................7-10
Trip Odometer................................................3-29
Trunk............................................................2-13
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Uniform Tire Quality Grading............................5-63
Universal Home Remote System.......................2-41
Operation...................................................2-42
V
Vehicle
Control........................................................ 4-3
Loading......................................................4-21
Running While Parked..................................2-34
Symbols......................................................... iii
Vehicle Data Recording and Privacy..................7-16
Vehicle Data Recording,
Radio Frequency (RFID)...............................7-18
Vehicle Identication
Number (VIN).............................................5-89
Service Parts Identication Label...................5-89
Vehicle Personalization
DIC ...........................................................3-50
Vehicle, Remote Start....................................... 2-7
Ventilation Adjustment......................................3-26
Visors...........................................................2-17
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